2. troubleshoot　 v.排除(故障)

词数:152处理时间:3′03″

根据下面的问题及提示从以上选出最合适的应答或应答技巧:

1. prioritize　 v.把……区分优先次序

1. The author smiles even when others disagree with him / her because ________.

A. the author knows that people will be affected by his / her articles

B. the author sometimes writes only to talk to himself / herself

C. the author knows some people are communicating with him / her

D. the author sometimes also disagrees with others’ opinions

3. To get along well with others, you should ________.

A. observe carefully and learn what is expected of you

B. always give others your thanks before you ask questions

C. never mind the criticism because it’s not your fault

D. give your suggestions to get others’appreciation

4 必修词汇 (1)coworkers 同事 (2)criticism批评　 (3)conflict矛盾，摩擦

(4)appreciate欣赏，感谢

5 选修词汇 pick out by yourself

_______________________________________________________________________________

B

本文词数:265参考时间:1′52″

Words may just be words. Love, for example, is a word, but what really matters is the connection it implies(暗示). It is the connections words make that help people. Even in blogging(写博克), we communicate and become happy when we see people(博克) visit our blogs and especially when they communicate with us through giving comments(评论). I myself smile whenever someone leaves a message or a comment in one of my entries(帖子) because I know that people read what I wrote and that maybe someone was affected (maybe just for a second) by what I wrote. Even if a person leaving a comment does not agree with what I wrote, it still gives me a smile because it reminds me that I am not just talking to myself when I write something. In return, I visit their blogs and try to comment there. 　　But that is only through blogging and the Internet. What about outside the Internet or in real life? If communicating through the Internet already improves the quality of people’s lives, then how about in the real world? Listening is an important kind of communication even if our friends just listen to us and do not comment at all. We also become relaxed and relieved(放心的，解放的) because we have talked about our problem. Imagine how much more helpful it would be if that listener replied, gave advice or just asked us "How are you?" 　　We humans are designed to communicate. That is what our ears and mouths are for and (for my mute(哑的) and deaf friends) our hands. There is even a thing called body language.

词数:107处理时间:2′09″

Read the passage and choose the best answer for each question.

2. When others talk to you, you should listen to them carefully because _______.

A. they will tell you how to do things in detail

B. they are very helpful when you are in trouble

C. you need to care about their needs

D. you need to know how they do things

1. This passage is probably written for ________.

A. people who can’t get along well with others

B. people who are starting to work in a new place

C. people who can’t get used to office life

D. people who want to be successful on the job

3. We should trust our parents and turn to them when we are in trouble because they are more experienced and may help us solve our problems quickly.

巩固练习

每个人都有自己的朋友,有时候朋友在遇到困难时可能会向我们求助,如果能办到,我们当然应该尽最大努力去帮忙,但如果朋友提出的某些要求不是我们力所能及的,这时我们就要学会说"不"。不少人往往不知道该如何开口拒绝,尽管明知道有些事情自己做不到,却害怕伤了朋友之间的感情。那么,究竟该如何开口拒绝,才不会伤害对方呢？请就此以"如何正确说'不’"为题来谈谈你的看法。词数120-150。

　　　　 Section 2 Guided Reading

A

本文词数:304参考时间:2′01″

Already nervous about your first week on the job, you spill coffee on the report you have worked on all morning. Your coworkers(同事) look at you but don’t help. The phone is ringing and you are not sure if it is your turn to answer it. How will you get used to it all?

● Be ready to learn a new "culture" at work. 　　 Each workplace has a different way of doing things. You may need to learn new ways of talking and acting in order to get by in the new situation. Every day, you will learn more about the workplace and feel more comfortable there. Watch your co-workers and manager carefully to find out how they do things. You can also ask them questions if you are not sure about something.

● Ask your questions in a clear, direct, and positive way. 　　For example: "Thanks for showing me how to fill out that form. Could you explain these other forms to me, too?" 　　Listen very carefully when others are talking to you. Give them your full attention. Think about their needs and feelings.

● Learn to deal with criticism(批评) and conflict(矛盾，摩擦). 　　Don’t take criticism about your work performance personally. When someone criticizes your performance, they are not saying something bad about you as a person. They are saying something about a certain behavior of yours, which you can try to change.

● Be a team player.

Remember that you are working as part of a group. Try to be an active and helpful part of the team. Give your ideas and suggestions to others. They will appreciate(欣赏，感谢) your interest and help. Tell your co-workers when you like their work or their work style. 　　Getting along with others is very important in your success on the job. Take time to be patient and understand what is expected.

词数:147处理时间:2′59″

Read the passage and choose the best answer for each question.

2. I think we should spend more time with our parents and communicate with them.

1. Nowadays, many teenagers find it hard to get along with their parents.