54. The underlined word “shift” in the fourth paragraph has the closest meaning to _____.

　　　 A. return　　　　 B. change　　　　 C. send　　　　　 D. react

53. When you apologize to someone, he or she _________.

　　　 A. will test your trust and unconditional love

　　　 B. is sure to be embarrassed

　　　 C. feels that you value the relationship

　　　 D. may find it hard to accept

52. How many suggestions does the author make in the passage?

　　　 A.　 Two　　　　　 B. Three　　　　　 C. Four　 　　　　　D. Five

51. The passage mainly talks about _________.

　　　 A. the effect in the family of giving expressions

　　　 B. how to avoid the little things turning into big things

　　　 C. how to communicate with family members

　　　 D. how to improve the relationships between family members

50. The passage is mainly concerned with________.

　 A. the Australian workplace　　　　　　　 B. the working environment in Australia

　 C. the career competition in Australia　　　 D. the suggestions from Australian staff

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　　 In relationships, the little things are the big things. They go a long way toward building trust and unconditional love. Perhaps nothing tests our capacity to initiate change as much as saying "I'm sorry I embarrassed you in front of your friends. That was wrong of me." "Sweetheart, I apologize for cutting you off. I was so rude. Please forgive me."

　　　 Sometimes apologizing incredibly hard, but the effort says, "Our relationship is very important to me." And that kind of communication builds the Emotional Bank Account.

　　　 Next to apologizing, one of the most important deposits a person can make is to be loyal to family members when they are not present. In other words, talk about others as if they were there. That doesn't mean you're unaware of their weaknesses. It means, rather, that you focus on the positive -- and that if you do talk about weaknesses, you do it in such a way that you wouldn't be ashamed to have the person overhear it.

　　　 A friend had an 18-year-old son whose habits annoyed his brothers and sisters. When the boy wasn't there, the family often talked about him. At one point, this friend decided to follow the principle of being loyal to those not present. When such conversations developed, he gently interrupted and said something good that he had observed his son doing. Soon the conversation would shift to more interesting subjects.

　　　 Our friend said he soon felt that the others began to connect with this principle of family loyalty. They realized that he'd also defend them if they were not present. And in some unexplainable manner -- perhaps because he started seeing his son differently -- this change improved his Emotional Bank Account.

49. From Mr Shallabank we can learn ____________.

A.　　 employees are encouraged to change their unwanted situation

B.　　　 employees had better stayed where they are

C.　　　 he is worried about the unemployment in Australia

D.　　 There are few good companies in Australia now

48. What can be concluded from the passage?

A.　　 Australian workers are taking the risk of losing jobs

B.　　　 The companies are trying to improve the working environment

C.　　　 Some companies ignore the advice from their employees

D.　　 Many employers do as well as is required

47. Compared with the other factors, more workers surveyed feel disappointed about_____.

A. low wages　 B. office environment　 C. working hours　 D. career progression

46.The sentence “It's a case of the grass not being any greener on the other side.” in the first paragrapg means ___________.

A.　　 It becomes more and more difficult to satisfy the workers

B.　　　 The staff expect their working conditions to be improved

C.　　　 It’s a right decision to leave one company for another

D.　　 It is as difficult to find good companies somewhere else

45. From the passage we can infer that___________.

　 A. plastic surgery or Botox. may promise to reduce wrinkles and worry lines

　 B. Hegen thinks nothing of plastic surgery and Botox.

　 C. Facial yoga will take the place of plastic surgery or Botox sooner or later

　 D. plastic surgery or Botox may be a natural way of facelift

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It's a case of the grass not being any greener on the other side. Nearly 60 per cent of Australian workers are not happy with their employer, but almost 50 per cent stick it out because they believe there are not many ideal companies around, a survey released today shows.

.au found that after taking into account working hours, staff morale, industry, wages, image, charity support and career progression, the majority of the 2000 people surveyed believed their company did not quite make the grade.

Just over 25 per cent of respondents claimed their company's record regarding staff morale(心境) was downright awful, 30 per cent said their working hours were too long and inflexible, 59 per cent reported that their offices are shoddy and dull, and 32 per cent said their wages were far too low.

"Employers must realise that the Australian workplace is an environment of low unemployment so they need to provide better working environments or risk losing staff,".au Campbell Sallabank said.

Those that are considered to be respectable and glamorous firms with great working conditions are few and far between. Only 17 per cent said they believe they worked for an ideal company, while 33 per cent said the competition was tough to get into those types of firms.

Generally speaking, staff morale (75 per cent), wages (68 per cent) and nearness to home (54 per cent) are the factors considered when determining the ideal companies.

"Workers should not hold back from trying to improve their office environment," Mr Sallabank said. "There are all sorts of ways where employees can be successful in obtaining this but if attempts continually fall on deaf ears then voting with your feet is the best way to improve the situation as there are plenty of good employers out there."