【题目】
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ProProfs Knowledgebase | Tour | Pricing | Solutions | Integrations | Blog | Clients | Examples | Help | |||
Knowledge Base Software That Answers Questions Instantly | |||||||||||
Create help sites, knowledge bases, user guides, manuals, wikis & more | |||||||||||
Internal Knowledge Base Create a secure online resource center where employees can easily find and share information. | Documentation & Manuals Create online documentation and add videos and images. Offer searchable and mobile-friendly manuals. | Help Center Delight customers and reduce tickets by helping them find answers in a highly-searchable knowledge base. | |||||||||
Get, share & apply knowledge Offer awesome support 24/7 With a self-service online knowledge base, customers can find instant answers to their questions. This means fewer support tickets and less workload for your agents. Likewise, support agents and employees can also find instant answers by searching the internal knowledge base for any questions about company best practices, policies and more. Access anytime, anywhere ProProfs ensures your documentation fits all screen sizes and is accessible on multiples devices including iPhone, iPad, Android, iOs etc. There’s also no extra effort or coding at your end. All your documentation including tables, fonts (字体) sizes, large images and screenshots are automatically resized to fit smaller screens. Collaborate to create & share knowledge Bring different teams together to create and share knowledge on a central platform. Define roles and permissions for your team members to control who can access what in your knowledge base. Build private knowledge bases, accessible only to authorized users, with advanced authoring features such as conditional logic, workflows and more. 100+ settings & combinations Control and manage user access with single sign-on and advanced security settings. Design beautiful FAQs using branding features and pre-made templates (模板), or customize fully with CSS and HTML. Set up roles and permissions and combine with popular tools such as Zendesk, Google Analytics, Wufoo and more. | |||||||||||
【1】By searching the internal knowledge base, you can _______.
A.access the Help Center
B.enjoy user-friendly manuals
C.create a secure resource center
D.learn the company’s practices and policies
【2】The Knowledge Base Software can offer the following functions EXCEPT that _______.
A.users of ProProfs can read the manuals on their mobile phones
B.the service that ProProfs offers to its users is accessible around the clock
C.with ProProfs, users can readjust the size of their documentation to their screens
D.different users can be grouped together on a central platform to share knowledge
【3】How does the software ProProfs tighten its security?
A.By authorizing different users.B.By creating a central platform.
C.By offering single sign-on settings.D.By building private knowledge bases.