6. A. silly　　　 B. nervous　　　 C. calm　　　 D. sad

答案：C　 解析：Lesadoversb．“对……感到伤心”。从下文可知，她很珍惜这些胶卷，所以丢失胶卷令她伤心。

5. A. developed　 B. taken　　　　 C. washed 　　D. loaded

答案：A　 解析：develop"冲洗(胶卷等)”。她还没有来得及把胶卷冲洗出来。

4. A. taking　　　 B. dropping　　 C. losing　　 D. breaking

答案：C　 解析：下文中的the loss　of　the pictures表明要用losing填写，她丢失了几卷柯达彩色胶卷。

3. A. disappointing　　　　　　　 B. wonderful

　 C. uncomfortable　　　　　　　 D. important

答案：B　 解析：根据下文中的she　especially　treasured可判断出这是一次非常美妙的假期。

2. A. expected　　 B. realized　　 C. paid　　　 D. enjoyed

答案：D　 解析：根据下文可判断出她在那里过得很愉快。

1. A. working　 B. checking　　 C. trying　　 D. staying

答案：B　 解析：“check　out”退房。从上文看出这位旅客与前台服务员谈完话就离开了。

2.(典型例题)

　　 Not too long ago , an incident that happened at Walt Disney touched me greatly. A guest　 1　 　out of our Polynesian Village resort(度假胜地) at Walt Disney was asked how she 　2　 her visit. She told the front-desk clerk she had a(n)　 3 vacation,but was heart broken about 　4　 several rolls of Kodak color film she had not yet　 5 　. At that moment she was particularly　 6　 over the loss of the pictures she had shot at our Polynesian Luau,　 7　 this was a memory she especially treasured.

　　 Now, please understnd that we have no written service rules 　8　 lost photos in the park.　 9　 , the clerk at the front desk 　　10　 Disney's idea of caring for our　 11　 . She asked the woman to leave her a couple rolls of　 　12　 film, promising she would take care of the rest of our show at Polynesian Luau.　　　

　 Tow weeks later the guest received a 　13 　at her home. In it were photos of all the actors of our show,　 14 　signed by each performer. There were also 　15　 of the public procession (游行队伍)and fireworks in the park, taken by the front-desk clerk in her own　 　16　 　after work. I happend to know this 　17　 because this guest wrote us a letter. She said that　 18　 in her life had she received such good service from any business.

Excellent 　19　 does not come from policy(政策的) handbooks. It comes from people who　 20　 and from a culture that encurages and models that attitude.

20．A解析：unnamed不知名的。如果我们路过某一个建筑物，我们知道我们在什么地方，当我们见到一个熟悉的人，虽然不知道他的名字，我们为什么不知道我们在什么地方呢?

19．C解析：根据宾语a certain building可确定选passing，经过某一个建筑物。

18．B解析：订引导条件状语从句。