摘要: Not too long ago , an incident that happened at Walt Disney touched me greatly. A guest 1 out of our Polynesian Village resort at Walt Disney was asked how she 2 her visit. She told the front-desk clerk she had a(n) 3 vacation,but was heart broken about 4 several rolls of Kodak color film she had not yet 5 . At that moment she was particularly 6 over the loss of the pictures she had shot at our Polynesian Luau, 7 this was a memory she especially treasured. Now, please understnd that we have no written service rules 8 lost photos in the park. 9 , the clerk at the front desk 10 Disney's idea of caring for our 11 . She asked the woman to leave her a couple rolls of 12 film, promising she would take care of the rest of our show at Polynesian Luau. Tow weeks later the guest received a 13 at her home. In it were photos of all the actors of our show, 14 signed by each performer. There were also 15 of the public procession and fireworks in the park, taken by the front-desk clerk in her own 16 after work. I happend to know this 17 because this guest wrote us a letter. She said that 18 in her life had she received such good service from any business. Excellent 19 does not come from policy handbooks. It comes from people who 20 and from a culture that encurages and models that attitude.

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  Much meaning can be conveyed with our eyes, so it is often said that eyes can speak.

  Do you have such kind of   1  ? In a bus you may look at a   2  , but not too long.And if he is   3   that he is being stared at, he may feel   4  .

  The same is true in   5   life.If you are looked at for more than   6  , you will look at yourself up and down, to see if there is   7   wrong with you.If nothing goes wrong, you will feel angry toward other’s   8   at you that way.

  Looking too long at someone may seem to be rude and   9  .But things are different when it   10   to stare at the opposite sex.If a man glances at a woman for more than ten seconds and   11   to avert(移开)his gaze, his intentions are   12  , that is, he wishes to attract her attention, to make her understand that he is   13   her.

    14  , the normal eye contact for two people   15   in a conversation is that the speaker will only look at the listener   16  , in order to make sure that the listener does pay attention to what the former is speaking about, to tell him that he is attentive.If a speaker looks at you continuously when speaking,   17   he tries to dominate(控制)you, you will feel embarrassing.

  In fact, continuous eye contact is confined to   18   only, who will enjoy looking at each other tenderly for a long time, to show affection that   19   cannot express.

  Evidently, eye contact should be done according to relationship between two people and the specific   20  .

(1)

[  ]

A.

experience

B.

thought

C.

feeling

D.

attitude

(2)

[  ]

A.

conductor

B.

driver

C.

tourist

D.

stranger

(3)

[  ]

A.

looking

B.

sensing

C.

telling

D.

deciding

(4)

[  ]

A.

interested

B.

stupid

C.

uncomfortable

D.

angry

(5)

[  ]

A.

social

B.

daily

C.

family

D.

school

(6)

[  ]

A.

friendly

B.

reliable

C.

special

D.

necessary

(7)

[  ]

A.

anything

B.

somewhere

C.

nothing

D.

anywhere

(8)

[  ]

A.

interest

B.

stare

C.

appreciation

D.

notice

(9)

[  ]

A.

attentive

B.

positive

C.

aggressive

D.

active

(10)

[  ]

A.

comes

B.

hopes

C.

tries

D.

seems

(11)

[  ]

A.

starts

B.

refuses

C.

manages

D.

aims

(12)

[  ]

A.

dirty

B.

unhealthy

C.

obvious

D.

unfair

(13)

[  ]

A.

admiring

B.

enjoying

C.

cheating

D.

selecting

(14)

[  ]

A.

Therefore

B.

Otherwise

C.

Altogether

D.

However

(15)

[  ]

A.

engaged

B.

attracted

C.

trapped

D.

invited

(16)

[  ]

A.

all the time

B.

from time to time

C.

all the way

D.

back and forth

(17)

[  ]

A.

in case

B.

as if

C.

even though

D.

so that

(18)

[  ]

A.

mothers

B.

children

C.

lovers

D.

teachers

(19)

[  ]

A.

looks

B.

eyes

C.

smiles

D.

words

(20)

[  ]

A.

situation

B.

circumstance

C.

environment

D.

condition

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