A conflict at work is common. If you can avoid conflict, it means you will win what you want regardless of what the other person wants. Since the potential issue has not been removed, it will simply r 题目和参考答案——青夏教育精英家教网—

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A conflict at work is common. If you can avoid conflict, it means you will win what you want regardless of what the other person wants. Since the potential issue has not been removed, it will simply reappear later. Here are the necessary steps to effectively get rid of conflicts at work.

★Be aware of the fact that some conflicts are unavoidable at work. On numerous occasions, conflict and disagreement are likely to happen. But when a conflict happens it's not the end of the world. On the contrary, it can be the beginning of an interesting learning process. Conflicts mean that people care enough to disagree strongly. The trick is not to allow the conflict to go on forever.

★ Deal with conflicts sooner rather than later. Solve a conflict when it starts, as it only gets worse with time going by. Conflicts at work arise not from something that was said, but from something that wasn't said! Everyone's waiting for the other to admit he's wrong and gets more unpleasant after the conflict has lasted a while. It's essential to interrupt the "waiting game" before it gets to that point.

★ Ask nicely. If somebody has done something that made you angry, or if you don't understand their viewpoint or actions, simply asking nicely about it can make a world of difference. Never assume that people do what they do to annoy or hurt you. Sometimes there's a good reason why that person does what he or she does, and a potential conflict disappear right there. Do remember to make an inquiry, not an accusation of any sort.

★ Appreciate. Praise the other part in the conflict. Tell them why it's worth it to you to solve the conflict. This can be difficult as few people find it easy to praise and appreciate a person they disagree strongly with, but it's a great way to move forward.

Topic	How to 1. conflicts at work
Reason	Conflicts won't 2. if not dealt with
3. on handling conflicts	● Don't be afraid of conflicts which can happen in many 4. and try to resolve a conflict soon or it will get 5. ●Interrupt the "waiting game" and try to admit your 6. actively. ● Don’t imagine people do something to make you 7. on purpose. ● Remember not to 8. others, but ask them nicely about what they do, which may make a difference. ● Try to appreciate the other part in the conflict although it is 9. to do so.
10.	If you learn to do with conflicts, you'll work in joy.

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Last week my youngest son and I visited my father at his new home in Tucson,Arizona.He moved there a few years ago,and I was eager to see his new place and meet his friends.

My earliest memories of my father are of a tall,handsome,successful man devoted to his work and family but uncomfortable with his children.As a child I loved him,as a school girl and young adult I feared him and felt bitter about him.He seemed unhappy with me unless I got straight A's and unhappy with my boyfriends if their fathers were not as "successful" as he was.Whenever I went out with him on weekends,I used to struggle to think up things to say,feeling on guard.

On the first day of my visit,we went out with one of my father's friends for lunch at an outdoor cafe.We walked along that afternoon,did some shopping,ate at the street table,and laughed over my son's funny facial expressions. Gone was my father's critical（挑剔的）air and strict rules.Who was this person I knew as my father,who seemed so friendly and interesting to be around?What had held him back before?

The next day my dad pulled out his childhood pictures and told me quite a few stories about his own childhood. Although our times together became easier over the years,I never felt closer to him at that moment.After so many years,I'm at last seeing another side of my father.And in so doing,I'm delighted with my new friend.My dad,in his new home in Arizona,is back to me from where he is.

1.Why did the author feel bitter about her father as a young adult?

A. He was silent most of the time. B. He was too proud of himself.

C. He did not love his children. D. He expected too much of her.

2.When the author went out with her father on weekends,she would feel_______ .

A. nervous B. sorry

C. tired D. safe

3.What does the author think of her father after her visit to Tucson?

A. More critical. B. More unhappy.

C. Gentle and friendly. D. Strict and hard-working.

4.The underlined words "my new friend" in the last paragraph refer to_______ .

A. the author' son B. the friend of the author' father

C. the author's father D. the cafe owner

5.The best title of this passage probably is_______ .

A. Our good times B. My father is back to me

C. My childhood D. My earliest memories

I have been using the Internet since I was five years old, when my dad first sat me down in front of a computer and connected me to the World Wide Web.

I’ve always felt like a master of the Internet world. AOL Instant Messaging, MSN, Gmail, Facebook, Myspace—I’ve got them all under control. I thought there was nothing more to it besides checking my email and wasting my time, until I was introduced to e-commerce: business on the Internet.

My friends often said they got cheap textbooks off Amazon.com, or had a good deal on Steve Madden boots that were on sale at SteveMadden.com. Unfortunately for me, I continued my “e-commerce-less” Web-surfing, unaware of all the deals I was missing out on.

That is, of course, until my sister finally sold the idea to me.

“Why are all these packages arriving in the mail for you, Katy?” I asked her one day. Strange envelopes had been put on our doorstep for weeks now, each one always addressed to my sister.

“Oh, it’s the stuff I ordered online!” she answered. I watched in surprise as she opened item after item. There was no way our parents were letting her spend that much money—online or off!

“How much did all of this cost?”

“Oh, only about $15 in all!” She said excitedly. “Everything on eBay is on sale! It’s better than going to the mall.”

I felt as if in my entire life, there had been a store right in my backyard that I had never walked into! That week, I ordered a used Spanish textbook for my summer course online for 10 percent of the publishing price. A few days later, I bought an iPod protector and a book or two via the wonderful eBay.com.

1.What can we infer from the passage?

A. The author started doing online shopping at the age of five.

B. The author is a master of the Internet world.

C. The author learnt online shopping from her sister.

D. The author often bought things via Amazon.com.

2.Why was the author surprised when she saw her sister’s items?

A. Because she had no knowledge of online shopping.

B. Because she didn’t like the stuff her sister bought.

C. Because she thought that her parents would be happy to see her sister’s items.

D. Because she hadn’t thought her sister should buy so many things.

3.The underlined sentence suggests that the author ________.

A. wanted to go for a walk in her backyard

B. showed great interest in the Internet

C. was eager to open up an online shop

D. had never done online shopping before

When you finish reading this book, you will have_______ better understanding of_______ life.

A. a; the B. the ; a

C. /; the D. a ; /

Getting ripped off from time to time is just part of traveling---don’t let it ruin your day or your overall experience. But there are things you can do to avoid some of the most common rip-offs. Let me share my travel tips for how to avoid hidden fees, disappointed experiences and overpriced items.

Baggage Fees

Depending upon the airline, you can pay $15 to $75 for the first checked bag, and more for overweight bags. When possible, pack a bag lightly enough to a carry-on or fly airlines that still allow free checked bags(two bags for Southwest and one for JetBlue). Many airline programs allow members with a high status to have a free checked bag, so check your status.

Overpriced Hotel and Airport Food

To avoid the overpriced water sold at airports, bring an empty water bottle with you through security at the airport. Then, fill it up at a water fountain or ask a waiter at a coffee shop to fill it up for you. Pick up some snacks at a local corner store instead of hitting the hotel room mini bar, which can lead to expensive surprises on your final bill.

Tourist Trap Restaurants

If you’re visiting a restaurant or attraction that has online presence, Google it or search it on Yelp to see what the locals say about it and to find any available coupons(优惠券) that might get some extra savings. Often restaurants run deals on Yelp where if you “check in” at that restaurant and review it, you get a free dessert or 15% off the total bill, etc. By researching online, you’ll not only see whether there are any coupons or extra savings available, but people will tell you if the chef changed a month ago and the food is awful now.

1.To have a free checked bag, you shall not_______.

A. take a light carry-on B. have a high status

C. take overweight bags D. choose Southwest Airlines

2.If you want to drink free water at an airport, you can______.

A. take a bottle of water through security

B. go to a water fountain

C. go to a store at the airport

D. order a coffee at a coffee shop

3.The passage is probably written by______.

A. a travel agent

B. an economical person

C. an experienced traveler

D. a skilled net-worker

In 1970, a cyclone(旋风)hit the southern coast of Bangladesh(孟加拉国). So severe and deadly were its effects that it’s______listed as the world’s worst-ever reported natural disaster. The______had a big impact on two Swedish men from Mission Aviation Fellowship(MAF). They traveled ______to Bangladesh for the purpose of seeing what they could do to______. They journeyed south by boat for several days, throughout the country’s vast _____ network to reach the worst-affected area and began to envision(预想)MAF using an aircraft that would _____direct access to large areas of the country that were almost out of_______.

Throughout the 1980s, MAF Australia, along with other MAF groups, sent staff to_______assistance and their patience and dedication _____since they built trust in the countries that had been ____.

In 1997, MAF could______start a flight program within Bangladesh. At that time, besides transporting doctors to hospitals located in _____parts of the country, MAF also _____an on-call emergency medevac(前线急救直升机)service in Bangladesh.

On November 15, 2007, Cyclone Sidr hit southern Bangladesh. MAF’s________response and emergency procedures were seriously_______as the office received over 200 phone calls in one day from aid agency personnel in urgent need of _____to and from the disaster zone. For the next two months, MAF______solidly, seven days a week. The float plane became known by______locals as “The Sea Angel(天使)”---the only aircraft in the country of its type having such a(n) ______.

In 2009, “The Sea Angel” was sent again for rapid assistance_______Cyclone Alla struck. Today, in Bangladesh, MAF makes over 750 flights and transports around 2,500 passengers annually.

1.A. just B. still C. soon D. often

2.A. history B. failure C. burden D. event

3.A. separately B. occasionally C. immediately D. fortunately

4.A. help B. limit C. research D. avoid

5.A. air B. bus C. river D. rail

6.A. reduce B. prevent C. change D. enable

7.A. focus B. danger C. order D. reach

8.A. seek B. provide C. promise D. receive

9.A. ran out B. came back C. paid off D. kept on

10.A. noticed B. untied C. assisted D. traveled

11.A. properly B. secretly C. suddenly D. finally

12.A. secure B. crowded C. remote D. coastal

13.A. request B. began C. restore D. continue

14.A. rapid B. natural C. appropriate D. unexpected

15.A. followed B. tested C. forecasted D. established

16.A. transport B. message C. funding D. encouragement

17.A. accelerated B. flew C. appealed D. searched

18.A. reasonable B. grateful C. outgoing D. respectable

19.A. destination B. application C. decoration D. reputation

20.A. once B. if C. when D. until

What will you do on the _____that you can’t beat him in the first round of the match?

A. assumption B. situation

C. condition D. expectation

假设你是李华，你的英国笔友David对中国的长城很感兴趣，来信向你询问长城的有关情况。请根据以下要点给他写一封回信。

1．长城有两千多年的历史；长城全长8 851．8千米，高6至7米，宽4至5米；

2．长城代表了中国悠久的历史；

3．如今，长城已经成为了著名的旅游景点。

注意：1．词数100左右；

2．可适当增加细节，以使行文连贯；

3．信的开头和结尾已为你写好，不计入总词数。

Dear David，

How have you been lately? You wanted to know about the Great Wall in your last 1etter．_________________

____________________________________________________________________________________________

______________________________________________________________

Yours,

Li Hua

The worker ________ (付酬)by the week.(get done)

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