阅读下面短文，从短文后所给各题的四个选项（A、B、C和D）中，选出能填入相应空白处的最佳选项，并在答题卡上将该项涂黑。

 A little boy had the job of coming to school early each day to start the fire and warm the room before his teacher and his classmates arrived. One  36  they arrived to find the schoolhouse full of flames. They dragged the   37  little boy out of the flaming building more dead than alive. He had major   38   over the lower half of his body.

 From his bed the horribly(可怕地) burned little boy heard the  39  telling his mother that her son would  40  die for the terrible fire which had devastated(毁坏) the lower half of his body. 41  the brave boy didn’t want to die. He made up his mind that he would  42  and he succeeded. When the 43  danger was past, he again heard that   44   the fire had destroyed so much flesh, it would almost be  45 if he had died.

 Once more, he would not be a cripple(跛者). He would walk. But   46  from the waist down, he had no motor ability. His thin legs just   47  there, all but life-less. Back from the hospital, every day his mother would massages(按摩) his little legs, but there was no   48  .

 One sunny day his mother wheeled him out into the   49  to get some fresh air. This day, instead of sitting there, he   50  himself from the chair. He pulled himself across the grass,  51  his legs behind him. He worked his way to the white   52  .

With great effort, he 53  himself up on the fence. Then, he began dragging himself along the fence,   54  that he would walk. He started to do this every day.

      Finally through the daily massages and his iron determination, he did  55  the ability to stand up, then to walk by himself and then to run. This determined young man, Dr Glenn Cunningham, ran the world’s fastest mile!

A. afternoon       B. evening      C. noon         D. morning

A. senseless       B. hardworking   C. dead         D. sleepy

A. wounds        B. injuries       C. burns        D. cuts

A. father         B. classmates     C. doctor       D. friends

A. hardly         B. possibly      C. rarely        D. surely

A. And           B. But          C. So          D. Even

A. deserve        B. live          C. fail          D. escape

A. deadly        B. little          C. worthy       D. risky

A. when         B. until          C. unless        D. since

A. better         B. worse         C. sadder       D. most

A. unluckily      B. suddenly       C. finally       D. strangely

A. moved        B. shook         C. hung         D. waited

A. feeling        B. touch         C. pain          D. control

A. street         B. school        C. yard          D. shop

A. stood         B. threw         C. hid           D. lifted

A. driving        B. pushing       C. dragging      D. moving

A. fence         B. wall          C. houses        D. door

A. walked        B. raised        C. remained      D. kept

A. satisfied       B. surprised      C. puzzled       D. determined

A. start          B. develop       C. experience     D. attempt

The workers have been working for a whole morning and I think they___ a break.

  A deserve    B  have      C  receive    D  predict

Freda Bright says, "Only in opera do people die of love." It's true. You really can't love somebody to death. I've known people to die from no love, but I've never known anyone to be loved to death. We just can't love one another enough.

    A heart-warming story tells of a woman  36  decided to ask her boss for a  37  in salary. All day she felt  38  and worried. Late in the afternoon she summoned the  39  to approach her employer. To her  40 , the boss agreed to a raise.

    The woman arrived home that evening, finding a beautiful table  41  with their best dishes. Candles were softly glowing. Her husband had come home  42  and prepared a festive meal. She  43  if someone from the office had tipped him off, or ... did he just somehow know that she would not get  _44 ?

    She found him in the kitchen and told him the  45  news. They embraced and kissed, then sat down to the wonderful  46   Next to her plate the woman found a beautifully lettered note. It  47_  "Congratulations, darling ! I knew you'd get the raise! These things will tell you how much I love you."

    Following the supper, her husband went into the  48  to clean up. She noticed that a second card had fallen from his pocket. Picking it off the  49 , she read: "Don' t worry about not getting the raise! You  50  it anyway! These things will tell you how much I love you. "

   Someone has said that the measure of love is when you love without  51 . What this man feels for his  52  is total acceptance and love,  53  she succeeds or fails. His love celebrates her victories and soothes (抚慰，减轻) her  54 . He stands with her, no matter what life throws  55  their direction.

    Upon receiving the Nobel Peace Prize, Mother Teresa said: "What can you do to promote world peace? Go home and love your family. "And love your friends. Love them without measure.

1.A. she           B. who            C. whom           D. which

2.A.development    B. promise        C. raise          D. post

3.A. nervous       B. happy          C. excited        D. sorry

4.A. strength      B. courage        C. power          D. tongue

5.A. regret        B. disappointment C. horror         D. delight

6.A. decorated     B. fulfilled      C. prepared       D. set

7.A. early         B. hurriedly      C. happily        D. angrily

8.A. asked         B. understood     C. wondered       D. guessed

9.A. turned up     B. turned over    C. turned down    D. turned in

10.A. shocking      B. unimportant    C. Unlucky        D. good

11.A. discussion    B. meal           C. ceremony       D. holiday

12.A. read          B. wrote         C. showed         D. told

13.A. bedroom       B. study          C. kitchen        D. garden

14.A. bed           B. floor          C. table          D. plate

15.A. deserve       B. own            C. request              D. remember

16.A. worry         B. way            C. method         D. measure

17.A. employee      B. wife           C. friend      D. colleague

18.A. whether       B. if             C. when            D. how

19.A. happiness     B. tears          C. wounds          D. duties

20.A. to            B. from           C. for             D. in

完形填空（共20小题，每小题1.5分，满分30分）
Freda Bright says, "Only in opera do people die of love." It's true. You really can't love somebody to death.
A heart-warming story tells of a woman who finally decided to ___36____ her boss for a raise in salary. All day she felt ___37____ and apprehensive（惴惴不安）. Late in the afternoon she ___38____ the courage to approach her employer. To her delight, the boss agreed to a raise.
The woman arrived home that evening to a beautiful table ___39____ with their best dishes. Candles were softly glowing. Her husband had come home early and prepared a festive meal. She ___40____ if someone from the office had ___41____ him off, or... did he just ___42____ know that she would not get turned down? She found him in the kitchen and told him the good ___43____. They embraced and kissed, then ___44____ down to the wonderful meal. Next to her plate the woman found a beautifully lettered note. It ___45___: "Congratulations, darling! I knew you'd get the raise! These things will tell you how much I love you."
___46___ the supper, her husband went into the kitchen to clean up. She ___47___ that a second card had fallen from his pocket. Picking it off the ___48___, she read: "Don't worry about not getting the raise! You ___49___ it anyway! These things will tell you how much I love you."
Someone has said that the ___50___ of love is when you love without measure. What this man feels for his spouse（配偶）is total ___51___ and love, ___52___ she succeeds or fails. His love ___53___ her victories and comforts her wounds. He stands with her, no matter what life throws in their ___54___.
Upon receiving the Nobel Peace Prize, Mother Teresa said: "What can you do to ___55___ world peace? Go home and love your family." And love your friends. Love them without measure.
36.   A. inform       B. require       C. ask     D. advise
37.   A. nervous      B. excited       C. embarrassed       D. relaxed
38.   A. called B. lifted  C. scattered     D. gathered
39.   A. laid    B. set      C. made  D. brought
40.   A. realized      B. knew  C. mattered     D. wondered
41.   A. tipped B. cut      C. put     D. broke
42.   A. somewhat   B. somehow    C. anyhow      D. anyway
43.   A. decision     B. salary  C. news   D. employer
44.   A. got     B. looked       C. sat      D. lay
45.   A. read    B. wrote  C. went   D. told
46.   A. Preparing   B. Following  C. Arranging   D. Cooking
47.   A. watched     B. observed    C. stared  D. noticed
48.   A. table   B. bed     C. floor   D. pocket
49.   A. deserve      B. suppose      C. answer       D. honor
50.   A. depth  B. measure     C. length D. width
51.   A. preference  B. absence      C. assistance   D. acceptance
52.   A. whether     B. what   C. why    D. where
53.   A. shows B. supports     C. celebrates   D. approves
54.   A. condition   B. direction    C. surroundings      D. scenery
55.   A. enjoy  B. achieve      C. settle   D. promote

I have had just about enough of being treated like a second-class citizen, simply because I happen to be that unfairly treated member of society --- a customer. The more I go into shops and hotels, banks and post offices, railway stations, airports and the like, the more I am convinced the things are being run solely to suit the firm, the system, or the union. There seems to be a deceptive (欺骗的) new motto for so-called “service” organizations --- Staff Before Service.

　　 How often, for example, have you queued for what seems like hours at the Post Office or the supermarket because there were not enough staff on duty to man all the service grilles or checkout counters? Surely in these days of high unemployment it must be possible to hire cashiers and counter staff. Yet supermarkets, hinting darkly at higher prices, claim that uncovering all their cash registers at any one time would increase operating costs. And the Post Office says we cannot expect all their service grilles to be occupied “at times when demand is low”.

　　  It is the same with hotels. Because waiters and kitchen staff must finish when it suits them, dining rooms close earlier or menu choice is cut short. As for us guests, we just have to put up with it. There is also the nonsense of so many friendly hotel night porters having been thrown out of their jobs in the interests of “efficiency” and replaced by coin-eating machines which offer everything from lager to laxatives (从贮藏啤酒到通便剂). Not to mention the tea-making kit in your room: a kettle with a mixed collection of tea bags, plastic milk boxes and lump sugar. Who wants to wake up to a raw teabag? I do not, especially when I am paying for “service”.

　　Can it be stopped, this worsening of service, this growing attitude that the customer is always a bore? I angrily hope so because it is happening, sadly, in all walks of life.

　　Our only hope is to hammer home our anger whenever and wherever we can and, if all else fails, bring back into practice that other, older slogan --- Take Our Deal Elsewhere.

1.The writer feels that nowadays customers __________.

A. deserve the lowest status in society

B. are unworthy of proper consideration

C. have received high quality service

D. have become victims of modern organizations

2.The writer argues that the quality of service is changing because __________.

A. customers’ demands have greatly changed

B. the staff receive more consideration than customers

C. customers’ needs have become more complex

D. staff members are less considerate than their employers

3.According to the writer, long queues at counters are caused by __________.

A. not having enough male staff on duty

B. difficulties in hiring more efficient staff

C. lack of cooperation between staff members

D. not providing enough staff on purpose to reduce budget

4.The writer suggests that a customer __________.

A. be patient when queuing before checkout counters

B. put up with the rude manners of the staff

C. try to control his temper when ill-treated

D. go to other places where good service is available