题目内容

I have had just about enough of being treated like a second-class citizen, simply because I happen to be that unfairly treated member of society --- a customer. The more I go into shops and hotels, banks and post offices, railway stations, airports and the like, the more I am convinced the things are being run solely to suit the firm, the system, or the union. There seems to be a deceptive (欺骗的) new motto for so-called “service” organizations --- Staff Before Service.

   How often, for example, have you queued for what seems like hours at the Post Office or the supermarket because there were not enough staff on duty to man all the service grilles or checkout counters? Surely in these days of high unemployment it must be possible to hire cashiers and counter staff. Yet supermarkets, hinting darkly at higher prices, claim that uncovering all their cash registers at any one time would increase operating costs. And the Post Office says we cannot expect all their service grilles to be occupied “at times when demand is low”.

    It is the same with hotels. Because waiters and kitchen staff must finish when it suits them, dining rooms close earlier or menu choice is cut short. As for us guests, we just have to put up with it. There is also the nonsense of so many friendly hotel night porters having been thrown out of their jobs in the interests of “efficiency” and replaced by coin-eating machines which offer everything from lager to laxatives (从贮藏啤酒到通便剂). Not to mention the tea-making kit in your room: a kettle with a mixed collection of tea bags, plastic milk boxes and lump sugar. Who wants to wake up to a raw teabag? I do not, especially when I am paying for “service”.

  Can it be stopped, this worsening of service, this growing attitude that the customer is always a bore? I angrily hope so because it is happening, sadly, in all walks of life.

  Our only hope is to hammer home our anger whenever and wherever we can and, if all else fails, bring back into practice that other, older slogan --- Take Our Deal Elsewhere.

 

1.The writer feels that nowadays customers __________.

A. deserve the lowest status in society

B. are unworthy of proper consideration

C. have received high quality service

D. have become victims of modern organizations

2.The writer argues that the quality of service is changing because __________.

A. customers’ demands have greatly changed

B. the staff receive more consideration than customers

C. customers’ needs have become more complex

D. staff members are less considerate than their employers

3.According to the writer, long queues at counters are caused by __________.

A. not having enough male staff on duty

B. difficulties in hiring more efficient staff

C. lack of cooperation between staff members

D. not providing enough staff on purpose to reduce budget

4.The writer suggests that a customer __________.

A. be patient when queuing before checkout counters

B. put up with the rude manners of the staff

C. try to control his temper when ill-treated

D. go to other places where good service is available

 

【答案】

 

1.D

2.B

3.D

4.D

【解析】略

 

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完形填空:(每小题1分,满分20分)
Dear son,
The day that you see me old and I am already not in good health, have patience and try to understand me.
If I get dirty when eating, if I can not dress, have patience and remember the hours I   36   teaching it to you. If, when I speak to you, I   37   the same things thousand and one times, do not   38   me, listen to me. When you were small, I had to read to you thousand and one times the same story   39   you got to sleep. When I do not want to have a   40  , neither shame me nor scold me. Remember when I had to chase you with thousand excuses I   41  , in order that you wanted to bathe. When you see my   42   little about new technologies, give me the necessary time and do not look at me with your mocking (嘲弄) smile. I taught you   43   to do so many things: to eat good, to dress well, to confront life…. When at some moment I lose the memory or the   44   of our conversation, let me have the necessary time to remember, and if I cannot do it, do not become nervous, as the most important thing is not our conversation but surely to be with you and to have you   45   to me.
If ever I do not want to eat, do not force me. I know well   46   I need to and when not. When my   47   legs do not allow me to walk, give me your   48  , the same way I did when you gave your first   49  . And when someday I say to you that I do not want to   50   any more — that I want to rest forever, do not get angry. Someday you will understand.
Try to understand that my age is not lived but survived. Some day you will discover that,  51   my mistakes, I always wanted the   52   thing for you and that I tried to prepare the way for you. You must not feel sad, angry or impotent (无可奈何) for seeing me   53   you. You must be next to me, try to understand me and to help me as I did it when you   54   living. Help me to walk, help me to end my way with love and   55  . I will pay you by a smile and by the immense love I have had always for you.
I love you, Son.
Your father
36. A. paid            B. spent         C. cost      D. took
37. A. praise    B. think    C. repeat D. criticize
38. A. interrupt        B. disturb          C. look      D. avoid
39. A. when      B. after    C. since    D. until
40. A. rest        B. word    C. shower       D. sleep
4l. A. discovered      B. invented       C. noticed         D. assumed
42. A. knowing          B. fearing          C. enjoying       D. consulting
43. A. what      B. when   C. how      D. why
44. A. news      B. attitude        C. material       D. thread
45. A. talking   B. listening       C. responding  D. appealing
46. A. where    B. how      C. that      D. when
47. A. tired       B. short    C. long      D. strong
48. A. leg B. ear       C. hand    D. mind
49. A. step        B. pace     C. laugh   D. cry
50. A. talk         B. live       C. write    D. sleep
51. A. though   B. since    C. while    D. despite
52. A. last         B. first      C. best     D. most
53. A. near       B. behind C. below  D. against
54. A. made     B. started         C. earned          D. found
55. A. mercy    B. care     C. excuse D. patience

Dear son,

The day that you see me old and I am already not in good health, have patience and try to understand me.

If I get dirty when eating, if I can not dress, have patience and remember the hours I   36   teaching it to you. If, when I speak to you, I   37  the same things thousand and one times, do not   38   me, listen to me. When you were small, I had to read to you thousand and one times the same story   39   you got to sleep. When I do not want to have a   40  , neither shame me nor scold me. Remember when I had to chase you with thousand excuses I   41  , in order that you wanted to bathe. When you see my   42   little about new technologies, give me the necessary time and do not look at me with your mocking(嘲弄) smile. I taught you   43   to do so many things: to eat good, to dress well, to confront life…. When at some moment I lose the memory or the   44  of our conversation, let me have the necessary time to remember, and if I cannot do it, do not become nervous, as the most important thing is not our conversation but surely to be with you and to have you   45   to me.

If ever I do not want to eat, do not force me. I know well   46   I need to and when not. When my   47   legs do not allow me to walk, give me your   48  , the same way I did when you gave your first   49  . And when someday I say to you that I do not want to   50   any more ---- that I want to rest forever, do not get ___51__. Someday you will understand.

Try to understand that my age is not lived but survived. Some day you will discover that, despite my mistakes, I always wanted the   52   thing for you and that I tried to prepare the way for you. You must not feel sad, angry or impotent(无可奈何) for seeing me   53   you. You must be next to me, try to understand me and to help me as I did it when you   54   living. Help me to walk, help me to end my way with love and  55  . I will pay you by a smile and by the immense love I have had always for you.

I love you, Son

Your father

1.                A.paid           B.spent           C.cost D.took

 

2.                A.praise          B.think           C.repeat    D.criticize

 

3.                A.interrupt        B.disturb         C.look D.avoid

 

4.                A.when          B.after           C.since     D.until

 

5.                A.rest            B.word           C.shower   D.sleep

 

6.                A.discovered      B.invented        C.noticed   D.assumed

 

7.                A.knowing        B.fearing         C.enjoying D.consulting

 

8.                A.what           B.when           C.how D.why

 

9.                A.news           B.attitude         C.material D.thread

 

10.               A.talking         B.listening        C.responding     D.appealing

 

11.               A.where         B.how           C.that D.when

 

12.               A.tired           B.short           C.long D.strong

 

13.               A.leg            B.ear            C.hand D.mind

 

14.               A.step           B.pace           C.laugh D.cry

 

15.               A.talk            B.live            C.write D.sleep

 

16.               A.careful         B.interested       C.calm D.angry

 

17.               A.last            B.first            C.best D.most

 

18.               A.near           B.behind         C.below     D.against

 

19.               A.made          B.started         C.earned    D.found

 

20.               A.mercy          B.care           C.excuse    D.patience

 

 

农历新年将至,你的班级将在学期结束之际举行一个新年派对。请写一篇英语短文在你的博客上介绍这次派对的一些情况。你的文章应该包含以下要点:

派对的准备情况 (购买气球、彩带装饰班级,准备礼物)。

派对的内容 (互换新年礼物, 表达新年祝福, 进行表演、游戏等活动)。

同学们对派对的期盼。

你准备的礼物与你期待收到的礼物。

注意:1.  可以适当组合要点,适当删减或添加信息以使文章流畅。

      2.  必须使用至少一个定语从句,一个被动语态。

词数100左右。段落开头语已为你写好。

参考词汇:  balloon (气球),  ribbon (彩带),  exchange (交换)

The Lunar New Year is drawing near. At the end of this term, my class will have a party.

 

____________________________________________________________________________

 

____________________________________________________________________________

 

____________________________________________________________________________

 

____________________________________________________________________________

 

____________________________________________________________________________

 

____________________________________________________________________________

 

____________________________________________________________________________

 

____________________________________________________________________________

 

____________________________________________________________________________

 

I have had my gift ready. _____________________________________________________

 

____________________________________________________________________________

 

____________________________________________________________________________

 

____________________________________________________________________________

 

____________________________________________________________________________

 

____________________________________________________________________________

 

完形填空:(共20小题,每小题1.5分,满分30分)

阅读下面短文,从短文后各题所给的四个选项(A、B、C、D)中,选出可以填入空白处的最佳选项,并在答题卡上将该项涂黑。

Mitchell once had a very serious car accident. More than 65 percent of his  36  was burnt. He was unable to   37  a knife at dinner, or go to the bathroom without  38 . But Mitchell never believed he was    39 . “I am in charge of my own spaceship,” he said. “It’s my up or my down. I could   40   to see this situation as a defeat   41  a starting point.” Six months later Mitchell bought himself a plane and he was piloting it   42 .

Later he  43  with two friends and founded a food company that   44  to be Vermont’s second largest food company. Then four years   45  the car accident, the plane Mitchell was piloting crashed. The accident made Mitchell unable to walk anymore. “I   46  what was happening to me. What did I do to get this?”

Mitchell worked   47  day and night to regain as much independence as possible. He was elected Mayor of Crested Butte, Colorado. He   48  the town from mineral mining that would   49  its beauty and environment.

Although he had   50 looks and physical difficulties, Mitchell   51  flying and speaking in public. “Before I   52  walk, there were 10,000 things I could do,” Mitchell says, “Now there are 9,000. I can   53  cry for the 1,000 I lost or focus on the 9,000 I have. I tell people that I have had two big bad lucks in my life.   54  you think you also have bad lucks, you can step back, take a   55   view and have a chance to say, ‘Maybe that isn’t such a big deal after all.’ It’s not what happens to you; it’s what you do about it,”

36.

A. car

B. hand

C. head

D. body

37.

A. put up

B. take up

C. pick up

D. set up

38.

A. help

B. strength

C. spirit

D. pain

39.

A. burnt

B. defeated

C. touched

D. hurt

40.

A. choose

B. learn

C. come

D. manage

41.

A. and

B. but

C. or

D. so

42.

A. yet

B. again

C. ever

D. too

43.

A. appeared

B. cheered up

C. practiced

D. teamed up

44.

A. seemed

B. grew

C. happened

D. hoped

45.

A. after

B. before

C. till

D. from

46.

A. understand

B. asked

C. wondered

D. realized

47.

A. sadly

B. bravely

C. proudly

D. kindly

48.

A. took

B. accepted

C. changed

D. saved

49.

A. ruin

B. produce

C. attract

D. serve

50.

A. amusing

B. charming

C. shocking

D. moving

51.

A. stopped

B. continued

C. began

D. tried

52.

A. could

B. couldn’t

C. must

D. mustn’t

53.

A. only

B. still

C. thus

D. either

54.

A. Though

B. Unless

C. When

D. Since

55.

A. bigger

B. wider

C. louder

D. deeper

 

When it comes to friends, I desire those who will share my happiness, who possess wings of their own and who will fly with me. I seek friends whose qualities illuminate(light)me and train me up for love. It is for these people that I reserve the glowing hours, too good not to share.

When I was in the eighth grade, I had a friend. We were shy and “too serious” about our studies when it was becoming fashionable with our classmates to learn acceptable social behaviors. We said little at school, but she would come to my house and we would sit down with pencils and paper, and one of us would say:“Let’s start with a train whistle today.” We would sit quietly together and write separate poems or stories that grew out of a train whistle. Then we would read them aloud. At the end of that school year, we, too, were changing into social creatures and the stories and poems stopped.

When I lived for a time in London, I had a friend, He was in despair(disappointment)and I was in despair. But our friendship was based on the idea in each of us that we would be sorry later if we did not explore this great city because we had felt bad at the time. We met every Sunday for five weeks and found many excellent things. We walked until our despairs disappeared and then we parted. We gave London to each other.

For almost four years I have had remarkable friend whose imagination illuminates mine. We write long letters in which we often discover our strangest selves. Each of us appears, sometimes in a funny way, in the other’s dreams. She and I agree that, at certain times, we seem to be parts of the same mind. In my most interesting moments, I often think:“Yes, I must tell….”We have never met.

It is such comforting companions I wish to keep. One bright hour with their kind is worth more to me than the lifetime services of a psychologist,who will only fill up the healing silence necessary to those darkest moments in which I would rather be my own best friend.

1. In the eighth grade, what the author did before developing proper social behavior was to ______.

A.become serious about her study

B.go to her friend’s house regularly

C.learn from her classmates at school

D.share poems and stories with her friend

2.In Paragraph 3, “We gave London to each other” probably means ______.

A.our exploration of London was a memorable gift to both of us

B.we were unwilling to tear ourselves away from London

C.our unpleasant feeling about London disappeared

D.we parted with each other in London

3. According to Paragraph 4, the author and her friend _______.

A.call each other regularly

B.have similar personalities

C.enjoy writing to each other

D.dream of meeting each other

4. In the darkest moments, the author would prefer to ______.

A.seek professional help

B.be left alone

C.stay with her best friend

D.break the silence

5. What is the best title for the passage?

A.Unforgettable Experiences

B.Remarkable Imagination

C.Lifelong Friendship

D.Noble Companions

 

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