【题目】Embassy Suites by Hilton Santa Ana Orange County Airport

Neighborhood: John Wayne Airport (SNA), Orange County

1325 East Dyer Road, Santa Ana, CA

OVERALL GUEST SCORE

Very Good

Based on 163 Guest Ratings

Hotel Description

Being close to airport and freeway access makes the Embassy Suites a top choice for our guests in the area. The 300-room Embassy Suites offers homey comforts for those on business and vacation alike—suites with separate living and sleeping areas, refrigerators, microwaves, coffeemakers, Wi-Fi access and two TVs. Wake up to a free cooked-to-order breakfast and enjoy the indoor pool and fitness center. A two-hour evening reception offers drinks and appetizers and the on-site restaurant serves American favorites. The property also has a business center with copy and fax services. Parking is available for an additional fee. Less than two miles from I-405, the Embassy Suites is within a half-mile of various restaurants and just three miles from John Wayne Airport. Our guests say the Embassy Suites’ location, “brilliant” breakfast and “friendly” staff make it one of their favorite Santa Ana properties.

Guest Ratings

Good Feb 8, 2017

By: Harold

Pros: Loved the breakfast and the friendly, helpful staff. Spacious accommodations made this a very good value.

Cons: Didn’t love the heating/AC system; room was too cold for comfort. Also was not aware of the parking fee until we checked in. The parking fee was $17 a night.

Good Jan 24, 2017

By: Micaela

Pros: Breakfast was amazing with a variety of choices and the staff were helpful.

Cons: The room had a very strange old smell when we first got there. I had to open the door to air it out.

Very Good Jan 5, 2017

By: Bruce

Pros: The location was very good for us and the included breakfast was a plus.

Cons: The room was not cleaned properly when we got there. The heating system was not working for the hotel as well

1________ makes the Embassy Suites a top choice for its guests in the area.

A. The business center B. The friendly staff

C. The convenient location D. Wi-Fi access

2According to the guest ratings, all the guests are satisfied with its ________.

A. heating system B. accommodations

C. parking fee D. breakfast

3This advertisement is made more believable by ________.

A. providing the exact address B. using guests’ comments

C. analyzing its pros and cons D. interviewing the guests

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