题目内容

—Could you please hang out with me this afternoon?

—______. I have to make a plan for Clean-Up Day.

A. Sorry, I couldn’t B. Sorry, I can’t

C. Sure, I can D. Sure, I could

B 【解析】试题分析:句意:-今天下午你可以和我一起去闲逛吗?-对不起,我不能。我必须为清洁日定计划。A. Sorry, I couldn’t对不起,我不能。前句的could表示一种委婉的语气,答语中的could表示过去,错;B. Sorry, I can’t 对不起,我不能;C. Sure, I can当然,我能。与后句矛盾,错;D. Sure, I could当然,我能。与后句矛盾,错。...
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“I want this report before Sunday! Your deadline!” Robin, my boss, shouted at me as usual. On a Friday evening, that meant my weekend plans would be destroyed.

I was disappointed and upset. I couldn’t go on with my work. I decided to leave for the day and come early to work on Saturday morning. What was worse, I couldn’t get my car going. So I decided to take a taxi. As I got close to the road, I became more disappointed. Why always me? I had no reason to smile or be happy.

While I was waiting, I saw a little girl in a dirty and dusty shirt under a tiny roof(屋檐) nearby. Her hair looked untidy. She was playing with a puppy on her lap. Puppy was a street dog just like the girl. Both of them appeared happy with each other.

I had not thought about my office, my disappointment and my unhappiness even for a moment since watching this little girl. She had nothing that I had. However, she had what I lacked(缺乏)—the spirit to be happy and the ability to find a reason to smile.

She had unknowingly taught me a priceless lesson. Happiness does not depend on what you have; it depends on what you think of what you have. If she could smile in the situation she was in, who was stopping me? Me, myself!

1.When was the writer asked to hand in the report?

_______________________________________

2.How did the writer feel when he came to his desk?

________________________________________

3.What was the girl doing when the writer saw her?

________________________________________

4.What did the write lack compared with the little girl?

________________________________________

5.Do you think the writer will change his attitude towards life?

________________________________________

1.Before Sunday. 2.Disappointed and upset. 3.She was playing with a dog. 4.The spirit to be happy and the ability to find a reason to smile. 5.Yes, he will. 【解析】试题分析:本文是一篇记叙文,主要讲述了作者在工作...

Consumer satisfaction is a market term that measures how products or services supplied by a company meet or surpass a customer’s expectation. Consumer satisfaction(消费者满意度) is so important because it provides markets and business owner with information that they can use to manage and improve their products and service. As a famous museum,Ashdown always tries to improve the service to meet readers’ needs. In order to create a better environment,Ashdown Museum has finished refurbishment(翻新). The table below shows the numbers of visitors to Ashdown Museum during the year before and the year after it was refurbished. The chart shows the result of service asking visitors how satisfied they were with their visit, during the same two periods.

Total number of visitors to Ashdown Museum

During the year before refurbishment

74,000

During the year after refurbishment

92,000

Results of surveys of visitor satisfaction

(Chart I) (Chart II)

1.Why is consumer satisfaction so important?

_________________________________________________________________________________

2.Compared with the year before refurbishment,how many visitors have increased during the year after refurbishment?

_________________________________________________________________________________

3.What’s the percentage of visitors that feel very satisfied in the year after refurbishment?

_________________________________________________________________________________

4.According to the chart,what conclusion about the relationship between the visitors’ satisfaction and the number of visitors can you probably draw?

_________________________________________________________________________________

5.What do you think of consumer satisfaction?What can we do to improve the consumer satisfaction?

_________________________________________________________________________________

1.Because it provides markets and business owner with information that they can use to manage and improve their products and service. 2.18,000. / Eighteen thousand. 3.35%. /Thirty-five percent. ...

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