题目内容
—Could you please hang out with me this afternoon?
—______. I have to make a plan for Clean-Up Day.
A. Sorry, I couldn’t B. Sorry, I can’t
C. Sure, I can D. Sure, I could
B 【解析】试题分析:句意:-今天下午你可以和我一起去闲逛吗?-对不起,我不能。我必须为清洁日定计划。A. Sorry, I couldn’t对不起,我不能。前句的could表示一种委婉的语气,答语中的could表示过去,错;B. Sorry, I can’t 对不起,我不能;C. Sure, I can当然,我能。与后句矛盾,错;D. Sure, I could当然,我能。与后句矛盾,错。...Consumer satisfaction is a market term that measures how products or services supplied by a company meet or surpass a customer’s expectation. Consumer satisfaction(消费者满意度) is so important because it provides markets and business owner with information that they can use to manage and improve their products and service. As a famous museum,Ashdown always tries to improve the service to meet readers’ needs. In order to create a better environment,Ashdown Museum has finished refurbishment(翻新). The table below shows the numbers of visitors to Ashdown Museum during the year before and the year after it was refurbished. The chart shows the result of service asking visitors how satisfied they were with their visit, during the same two periods.
Total number of visitors to Ashdown Museum | |
During the year before refurbishment | 74,000 |
During the year after refurbishment | 92,000 |
Results of surveys of visitor satisfaction
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(Chart I) (Chart II)
1.Why is consumer satisfaction so important?
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2.Compared with the year before refurbishment,how many visitors have increased during the year after refurbishment?
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3.What’s the percentage of visitors that feel very satisfied in the year after refurbishment?
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4.According to the chart,what conclusion about the relationship between the visitors’ satisfaction and the number of visitors can you probably draw?
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5.What do you think of consumer satisfaction?What can we do to improve the consumer satisfaction?
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1.Because it provides markets and business owner with information that they can use to manage and improve their products and service. 2.18,000. / Eighteen thousand. 3.35%. /Thirty-five percent. ...