6、A taxi driver taught me a million dollar lesson in customer satisfaction and expectation. Motivational speakers charge thousands of dollars to pass 1 this kind of training to business managers and staff. It 2 me only a $12 taxi ride.
I had 3 into Dallas for the sole purpose of calling on a customer. Time was of great importance and my plan included a 4 turnaround trip from and back to the airport. A spotless taxi pulled 5 . The driver rushed to open the passenger door for me and made sure I was 6 seated 7 he closed the door. As he got in the driver's seat, he mentioned that the neatly folded Wall Street Journal next to me was for my use. He 8 showed me several tapes and asked me what type of music I would enjoy. Well! I looked around for a "Watching Camera!" Wouldn't you?
I could not believe the service I was 9 ! I took the opportunity to say, "Obviously you take great 10 in your work. You must have a story to tell" "You bet," he replied, "I used to be in Commercial America. But I 11 that, thinking my best would never be good enough. I decided to find my position in life 12 I could feel proud of being the best I could be. I knew I would never be a rocket scientist, but I love driving cars, being 13 help to others and feeling like I have done a full day's work and done it well. I evaluate my 14 possessions and… wham! I became a taxi driven. One thing I know for 15 is that to be good in my business I can simply just 16 the expectations of my passengers. 17 , to be great in my business, I have to go beyond the 18 expectations! I like both the sound and the return of being 'great' 19 than just getting by on 'average'".
Did I tip him without hesitation? You bet! Commercial America's 20 is the traveling folk's friend!
1.A.by B.away C.on D.into
2.A.spent B.cost C.wasted D.paid
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3.A.driven B.ridden C.flown D.entered
4.A.quick B.happy C.long D.far
5.A.up B.out C.about D.back
6.A.finally B.carefully C.immediately D.comfortably
7.A.after B.when C.before D.as
8.A.therefore B.then C.indeed D instead
9.A.receiving B.accepting C.suffering D.offering
10.A.satisfaction B.part C.pride D.efforts
11.A.became used to B.got tired of C.felt interested in D.was filled with
12.A.when B.how C.where D.that
13.A.of B.on C.in D.w4th
14.A.individual B.single C.only D.personal
15.A.use B.sure C.discussion D.memory
16.A.welcome B.know C.meet D.notice
17.A.Instead B.However C.Besides D.Moreover
18.A.bosses' B.drivers' C.cars' D.customers'
19.A.less B.worse C.better D.fewer
20.A.fortune B.luck C.loss D.chance
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二、选择题
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1、 最近,教育部规定,在中小学增加京剧为必修内容,对此大家反应不一,学校英语杂志社组织了一次征文活动。假设你是五班的一名学生,下面是同学们在讨论中的两种不同看法。请你用英语写一篇应征稿刊:将同学们的意见反映出来,并表达自己的看法。
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1.历史悠久,传统文化含量高,有助于弘扬中国文化。 2.是多种艺术的综合,表现形式高雅,有助于发展审美能力。 |
1.学生应有一些自主选择学习内容的自由,强制实行会损坏;他们的学习兴趣。 2.中国传统戏剧品种多样,各地地方传统戏同样可用来传递传统文化。 |
你的看法(至少两条) |
注意:
1.字数:150左右。文章的开头已给出,不记入总词数。
2.参考词汇:…的综合:a synthesis of;审美能力:aesthetic ability
Dear editor,
Recently, Ministry of Education has announced to add Peking Opera as a compulsory course in primary and secondary schools. My classmates held a discussion on it the other day.
According to the discussion, there are two different opinions.
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Yours sincerely,
A student from Class 5
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三、书面表达
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