Question

【题目】Directions : Write an English composition in 120—150 words according to the instructions given below in Chinese.

假如你是Tom,在网上订了一款MP3作为生日礼物送给好朋友，但收到的MP3却存在质 量问题。请你给销售经理写一封投诉信。内容包括:

1. MP3有质量问题；

2. 给你造成的损失；

3. 你的合理要求。

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Answer 1

【答案】Dear manager，

I’m writing to tell you about the MP3 I bought last week from your company on the Internet, which was intended for my good friend as a birthday gift.

When I opened the delivery, I was surprised to find the wrapping paper broken. What was worse, I find the MP3 doesn’t work, no matter how many measures I have taken.

With reference to my order No. 1314, there is no doubt that the MP3 you delivered really comes from your company, whose poor quality made me very disappointed, and it is the poor MP3 that made me suffer a great loss from it. Anyway, it cost me 200 yuan, which I saved for nearly half a year. To some extent, the broken MP3 has not only brought me great economic loss but also lessened my trust as a consumer.

As my friend’s birthday is drawing near, I am anxious to know whether a new MP3 can be redelivered as soon as possible. Please take my case into deep consideration rather than turn a blind eye to my requirement. I would appreciate it very much if much attention could be paid to my requirement!

Yours truly,

Tom

【解析】

这是一篇应用文写作。

第1步：根据提示可知，本篇为一封电子邮件；假如你是Tom,在网上订了一款MP3作为生日礼物送给好朋友，但收到的MP3却存在质 量问题。请你给销售经理写一封投诉信。内容包括:1. MP3有质量问题；2. 给你造成的损失；3. 你的合理要求。

第2步：根据写作要求，确定关键词（组），如：be intended for（打算为……所用），delivery（快递），measures（方法）；With reference to（考虑到），a great loss（巨大的损失）等。

第3步：根据提示及关键词（组）进行遣词造句，注意主谓一致和时态问题。

第4步：连句成文，注意使用恰当的连词进行句子之间的衔接与过渡，书写一定要规范清晰，保持整洁美观的卷面是非常重要的。