[题目]假设你是李华.上个月在某网站上购买了两本英文原版小说.其中一本有质量问题.请你给客服写一封邮件.说明具体问题并要求退款.内容包括:1.封皮严重损毁.内文有缺页. 2.书中所附的图片清晰度不够.影响阅读, 3.要求全额退款.注意:1.词数100左右. 2.可适当增加细节.以使行文连贯.Dear Sir or Madam, Yours sincerely, 题目和参考答案——青夏教育精英家教网—

题目内容

【题目】假设你是李华，上个月在某网站上购买了两本英文原版小说，其中一本有质量问题，请你给客服写一封邮件，说明具体问题并要求退款。内容包括：

1.封皮严重损毁，内文有缺页。

2.书中所附的图片清晰度不够，影响阅读； 3.要求全额退款。

注意：1.词数100左右。 2.可适当增加细节，以使行文连贯。

Dear Sir or Madam,

____________________________________________________________________________________________

_______________________________________________________________

Yours sincerely,

Li Hua

【答案】Dear Sir or Madam,

I’m writing to make a complaint. I purchased two English novels from your website last month. I’m sorry to inform you that one of the books fell short of my expectations. The parcel was almost torn open when it arrived. One book’s cover was severely misshapen due to the long journey from the US to China. To my greater disappointment, a couple of pages inside the book have gone missing and the pictures the book contains are so blurry that I can’t even work out the message the author is trying to convey through them. I demand the money I paid for the book be fully refunded .

Your prompt response will be highly appreciative.

Yours sincerely,

Li Hua

【解析】本文属于应用文中的书信，要求写信给某网站客服说明所购图书的具体问题并要求退款。以第一人称为主。要点：1.写信目的；2.描述图书质量问题；3.表达你的失望并要求退款。
这是一篇提纲类作文，我们需要用正确的英语把给出的要点表达出来.本作文中给出的要点比较具体,故需要准确表达.写作时注意准确运用时态，上下文意思连贯，符合逻辑关系，
也要注意使用高级词汇和高级句型使文章显得更有档次。特别注意在选择句式时要赋予变化。同时应选用合适的连接词或过渡词，使文章具有一定的连贯性。考生必须认真查验是否有漏写情况，有无拼写错误及标点误用等。
【亮点说明】
范文中运用了高级词汇inform、torn open、convey大量的短语make a complaint、fell short of my expectations.、To my greater disappointment、work out、以及多变句型如：虚拟语气：I demand the money I paid for the book be fully refunded .

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相关题目

【题目】

【1】Arson is seen as a vicious crime _____________(danger) public security.

【2】The poor little child led a ___________(misery) life with no one taking caring of him.

【3】The professor together with his students _____________(be) concerned about the side effect of the medicine over the past 2 years.

【4】Weall have natural strengths and talents that can ___________ (dramatic) help those around us.

【5】You needn’t tell him the news. He seems _____________(know) it.

【6】By the time he retires, 70% of the houses in the urban areas ___________(purchase).

【7】He is taking an active part in voluntary work, __________is usual.

【8】I ___________(consult) a lawyer when he interrupted.

【9】The volunteers are working day and night, __________(send) supplies to the earthquake-stricken area.

【10】—Where did you meet him for the first time? —It was in the company _________ he worked.

【题目】假定你是高三学生李华。“双十一”当天，你在网上买了一双鞋，打算送给妈妈作为生日礼物。但是今天早晨你才收到货，并且发现鞋子存在些问题。请你就此给客服写一封邮件进行投诉。要点如下：

1、介绍购物情况；

2、反映存在的问题；

3、提出解决方案。

注意：1.词数100左右；

2.可以适当增加细节，以使行文连贯。

3.“双十一”Double Eleven

Dear Sir/Madam,

I am one of your customers.

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Yours,

Li Hua

【题目】假定英语课上老师要求同桌之间交换修改作文,请你修改你同桌写的以下作文。文中共有10处语言错误,每句中最多有两处。错误仅涉及一个单词的增加、删除或修改。

增加：在缺词处加一个漏字符号（∧）,并在其下面写出该加的词。

删除：把多余的词用斜线（＼）划掉。

修改：在错的词下划一横线,并在该词下面写出修改后的词。

注意：1.每处错误及其修改均限一词;

2.只允许修改10处,多者（从第11处起）不计分。

Guilin is in Guangxi Zhuang Autonomous Region, China, famous of its mountains and waters. I went here last summer and stayed for five day. During that time not only I enjoy the fascinating scenery like the unique mountains and clean rivers, but also I try the traditional weaving of Zhuang people. That impressed me most was the amazing folk-song-singing competition on the Li River, which attracted thousands of visitors or locals. Guilin enjoys a worldwide fame for it beautiful scenery, so it's well worth visiting. I am strongly recommend you to visit it. I believe you will have a wonderfully time.

【题目】语法填空
Everyone has a childhood and childhood experiences are often very(interest).Children often make us laugh.
I often remember my childhood,the yearsmany funny things happened.When I was two-year-old child,both my parents were always very busytheir work.My mother worked assales manager in a company while my father served in the army.So I(live) with my grandma in a village.I was always waiting for my parents at home. Once my father sent(we) a photo of his in soldier's uniform,which(post) on the table reminding me of him.
Once my mother came to see me and we were(go) to the downtown together.On the way we saw a group of(soldier).And when I saw them,I became very excited.I shouted in a loud voice,"This is my father,that one is my father,and he is my father,too..."
(hear) this,my mother laughed and said she would remember that moment all her life.

【题目】完形填空
When I was in middle school, I got mad at my parents because they would never give anything to the homeless that passed by us.
On a family vacation in Washington D.C., there was a 1 man down the street. My family2 with our eyes at our feet. On our final day in the city, when my 3 went for an evening walk, I ran out of our hotel room 4 and ran down the street to the homeless man.
He looked at me with curiosity, surely not5 anything from a middle school girl. I asked him what he would have for 6. He replied he would have hamburgers.
I ran into the grocery store down the block and 7 five hamburgers and many other foods. I ran back with a grin(咧嘴笑) on my face and 8 the grocery bags full of food to him. His 9 has been in my mind ever since.
I ran back to the 10 as soon as possible. When my parents 11, my dad told me he had a 12 for me. He asked if I still 13 the homeless man down the street from our hotel and I shyly 14. He then told me, with a grin on his face, a story of15 as they were returning from their walk the homeless man was 16 grocery bags full of food with other homeless people around and they were all smiling and laughing as they 17. I smiled at my dad but never to this day have told him the 18 story of that homeless man.
I still haven't forgotten that man's smile but I wish I had the 19 to do this more often. One 20fearless act by a middle school girl can begin a series of effect of smiles and dignity(尊严). So please, share a smile and give some dignity to the homeless.
（1）A.friendly B.homeless C.generous D.thankful
（2）A.sat down B.walked past C.turned up D.joined in
（3）A.classmates B.brothers C.students D.parents
（4）A.secretly B.surely C.hopefully D.luckily
（5）A.taking B.losing C.expecting D.charging
（6）A.pleasure B.service C.dinner D.gift
（7）A.bought B.cooked C.borrowed D.stole
（8）A.lent B.sold C.posted D.handed
（9）A.humor B.sorrow C.anger D.smile
（10）A.hotel B.church C.school D.town
（11）A.left B.discovered C.returned D.arrived
（12）A.present B.story C.reward D.book
（13）A.missed B.hated C.admired D.remembered
（14）A.nodded B.promised C.described D.explained
（15）A.how B.why C.when D.where
（16）A.collecting B.accepting C.sharing D.heating
（17）A.played B.ate C.begged D.walked
（18）A.moving B.familiar C.sad D.true
（19）A.confidence B.courage C.determination D.wisdom
（20）A.funny B.interesting C.small D.crazy

【题目】短文改错

假定英语课上老师要求同桌之间交换修改作文，请你修改你同桌写的以下作文。作文中共有10处语言错误，每句中最多有两处。每处错误仅涉及一个单词的增加、删除或修改。

增加：在缺词处加一个漏字符号(^)并在其下面写出该加的词。

删除：把多余的词用斜线(＼)划掉。

修改：在错的词下面画一横线，并在该词下面写出修改后的词。

注意：1．每处错误及其修改均仅限一词；

2．只允许修改l0处，多者(从第11处起)不计分。

Dear Jim，

I'd like to invite you for dinner in a Chinese restaurant in Los Angeles．I can imagine how surprising you are! In fact，I am there visiting my uncle，who happened to be working in the city at present．

The Chinese restaurant naming New Panda Buffet provides genuine Chinese food，where many diners have given 5-star reviews．It is located at 5120 Rodeo Rd，Los Angeles．Could you come at 6 p.m. on Friday?

By the way, I will present you with a go set then．I really appreciate that you have done to help me with my English during the past two years．But you，I would not have made such a great progress in English．

Looking forward to you early reply!

Yours, Li Hua

【题目】听第9段材料，回答第13至第16题。

【1】Why did the man go to South America?

A. To teach English. B. To improve his Spanish.

C. To learn about the local life.

【2】What did the man do in a voluntary project?

A. Served tourists. B. Worked in the fields.

C. Built houses.

【3】What do we know about the man's life there?

A. He considered his life there comfortable.

B. He had a rather difficult beginning.

C. He was never accepted by the local people.

【4】What does the man mean when talking about food there?

A. He preferred food there to Spanish food.

B. He found food there easy to prepare.

C. He had enough to eat there.

【题目】

【1】k____________ adj. 渴望的,热切的

【2】d ____________ v. 分发，分配

【3】d_____________v.衰退，拒绝

【4】a ____________ adj.充分,足够的

【5】h_____________ n融洽，一致

【6】a___________ v .任命，委派

【7】t___________ adj.典型的

【8】r___________n.酬金，奖赏

【9】d __________ adj.绝望的

【10】c__________ v.证实,确认

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