4. I will look into it immediately.
3. Could you do something about... ?
2. I hate to have to say this, but ...
12. in turn 轮流
☆交际用语☆
l. I'm sorry to say ...
11. on sale 出售
10. put out 扑灭
9. as a result 结果
8. insist on 坚持
7. leave alone 不理会
6. take a chance 冒险