15. B。根据上文,消费者关心的是质量。因此电话购物公司必须对质量倍加小心。故选择quality。

13

Last Friday, after doing all the family shopping in the town. I wanted to have a rest before catching the rain. I __1__ a newspaper and some chocolate and __2__ into the station coffee shop. It was a cheap self-service place with long tables to __3__ at. I put my heavy bag down on the floor, __4__ the newspaper and the chocolate on the table and then went to get a cup of coffee.

When I came back with the coffee, There was someone __5__ in the next seat. __6__ was a boy, with dark glasses and old clothes, and __7__ bright red at the front. He had started to eat my chocolate!

Naturally, I was rather uneasy about him, but I didn’t want to have any __8__. I just read the newspaper, tasted my coffee and took a bit of chocolate. The boy looked at me in __9__.Then he took a __10__ piece of my chocolate. I could hardly believe it. Still I didn’t say anything to him. When he took a third piece, I felt more angry than uneasy. I thought, “Well, I shall have the last piece.” And I got it.

The boy gave me a strange look, then __11__ up. As he left, he shouted out, “There’s something __12__ with that woman!” Everyone looked at me, __13__ I didn’t want to quarrel with the boy, so I kept quiet. I did not realize that I had __14__ a mistake until I finished my coffee and was ready to __15__. My face turned red when I saw my unopened chocolate under the newspaper. The chocolate that I had been eating was the boy’s!

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