Dear Sirs，
Your shipment(装运)of twelve thousand“Smart”watches was received by our company this morning．However，we wish to make a number of complaints concerning the serious delay in delivery and your failure to carry out our instructions．   
It was stressed from the beginning that the delivery date had to be less than six weeks. While we appreciate that delays in production are occasionally unavoidable．We must point out that the major reason why the order was placed with your company was that we were assured by you that your existing stocks ensure immediate shipment．Late delivery of the goods has caused us to disappoint several of our most valued customers．and is sure to have a negative effect on future orders．
The second complaint concerns the difference in colour．Only half the watches in the delivery received are of the colours we ordered．Our Hong Kong agent assures us that she stressed to you the importance of following our instructions．Since we consider there to be only a limited market in this country for watches of other colours．Any watches that are not of the specified colours will , of course, be returned to you．   
We are also somewhat concerned about the rather poor quality of the goods received．since it is obvious that the watches that finally arrived have been produced from inferior materials and have been made to a lower standard than those in the sample．We have also found that a number of the watches do not appear to be functioning．We should like to point out that we feel this matter to be entirely your responsibility．
As a result of the above problems，therefore，we feel that the most suitable course of action is to return to you unpaid any of the goods considered unsatisfactory，and to deduct(扣除)any costs from our final settlement．We shall also be forced to reconsider whether any further orders should be placed with your company.
We look forward to your immediate reply．
Yours sincerely，
John Smith

1. 1.

   How many complaints does John Smith make with the“Smart”watch producer?

   1. A.
      Five．
   2. B.
      Four．
   3. C.
      Three．
   4. D.
      Two．
2. 2.

   The producer of“Smart”watches were given the order because______.

   1. A.
      they produced the best watches of its kind in the world
   2. B.
      the watches would be easy to make and the designs were already prepared
   3. C.
      they promised they could produce enough stocks quite quickly
   4. D.
      they claimed the order would be easy since the watches were already in stock
3. 3.

   Receiving watches in the wrong colours is a problem because______.

   1. A.
      the Hong Kong agent stressed the need to fulfill the order exactly
   2. B.
      these watches will be difficult to sell．
   3. C.
      these watches will not be able to get into the limited market
   4. D.
      people will not buy the watches at present

  The sea has always interested man. From it he can get food, minerals, and treasure. For thousands of years, he could sail on it. But he could not go far beneath its surface.
Man wants to explore deep into the sea. However, he is not a fish. He must breathe air, so he can’t stay under the water’s surface for any length of time. To explore deep water, man faces even more dangers and problems.
A diver who wants to stay under water for more than a few minutes must breathe air or a special mixture of gases. He can wear a diving suit and have air pumped to him from above. He can carry a tank of air on his back and breathe through a hose(软管) and a mouthpiece. Water weighs 800 times as much as air. Tons of water pushes against a diver deep in the sea. His body is under great pressure.
When a diver is under great pressure, his blood takes in some of the gases he breathes. As he rises to surface, the water pressure becomes less. If the diver rises too quickly, the gases in his blood form bubbles(气泡). The diver is then suffering from the bends(潜函病). The bends can cause a diver to double up in pain. They can even kill him.
【小题1】 On the whole, this text is about _________.

A．deep-sea divers should be in good health.

B．divers explore the deep sea only for treasure.

C．there is a special mixture of gases under the sea.

D．diving under the water too quickly causes a kind of illness.

　 Should Good Sportsmanship Be Taught in School?

Almost everyone feels that it is important for young people to win fairly and show respect toward others．Should good sportsmanship, then, be taught in school? Critics do not think so． 　　71　 Presented here are the most important benefits of teaching sportsmanship．

Teaching good sportsmanship and having a positive attitude in activities like sports, class elections, and science fair competitions are critical to success in school． 　 72　 　Acting calmly under pressure helps young adults succeed not only in sports but also in life．

　　 73　 　A person cannot play by the rules if he or she does not understand what the rules are．Knowing the rules also applies to other activities．If students enter a science fair competition, for example, they must follow the guidelines． Those who know the rules are much more likely to succeed．When students learn sportsmanship, they discover, how knowing the rules relates to achievement．

Good players become skilled at handling responsibility．When people accept responsibility, they achieve their best．Positive thinkers, moreover, influence others, especially those who are struggling with a problem．A gifted basketball player, for example, might teach skills to a less-talented player．Helping others raises the performance of the entire team．The team, consequently, could reach new heights and set new records． 　　74　 Those who do not practice sportsmanship pass off responsibility．For them, if an opportunity is lost, it is someone else' s fault．When students participate on a team, they benefit by learning to accept responsibility, encourage others and own up to mistakes．

Sportsmanship is a winning idea．It must be taught in school．Students need direction to become good sports"．Students will be responsible for their own actions and will have a positive influence on others．As students enter the workforce, businesses benefit．The community also benefits because these students will someday become leaders． 　　75　

　　　 A．We need to educate students about how sportsmanship pays off for everyone．

　　　 B．However, the stronger argument favors teaching good sportsmanship．

　　　 C．Sports help young adults learn how to team up with others．

　　　 D．Good sportsmanship also means admitting mistakes．

E．Activities involving winning or losing can be tense．

　　　 F．It is natural that players should be eager to win．

　　　 G．Good team players know the rules of the game．

When you see homework covering the kitchen table and toys are piling up around the sofa，you probably wish there was a bit more space．You are not alone．Nearly a third of parents say they feel squeezed into their homes but cannot afford to move to a bigger property，a report reveals today．

Twenty—nine percent say ‘their property is too small to fit the size of their family’—rising to 40 percent for those 34 and under．One in four children is ‘forced to share’ a bedroom，according to the Finda Property，com website．Property analyst Samantha Baden said：“Afford ability remains a key issue for families，with the average cost of a three-bedroom home around ￡193,000．”Very few can afford to buy—or to rent—a property of the size they want and in the area they desire to live in，according to Miss Baden．

A recent report，from investment firm LV，also found that many‘ space—starved parents’ are pushed into a two—bedroom home which was perfect when they were a young couple，but has no space for three or so children．Grown—up children who cannot afford to leave home are also adding to the problem facing families in Britain's ‘big squeeze’．

For a home to be the correct size, which means it is not overcrowded，parents must have their own bedroom．Children under ten can share, as well as same—sex children between ten and 20．Anyone over 21 also needs their own room．

The report comes as official figures，published yesterday by the Land Registry，revealing house prices are falling sharply in every region except London．The worst—hit area is the North East，where, average house prices have fallen to below￡100,000 for the first time in seven years. However，they remain unaffordable for millions．

1.According to Paragraph 1，the report reveals          .

2.What Miss Baden said in Paragraph 2 means            .

3.The report from the investment firm LV shows            .

4.According to the passage，the right size for a home means           .

5.What can we learn from the last paragraph?