Parents often believe that they have a good relationship with their teenagers. But last summer, Joanna and Henry noticed a change in their older son: suddenly he seemed to be talking far more to his friends than to his parents. “The door to his room is always shut,” Joanna noted.

Tina and Mark noticed similar changes in their 14-year-old daughter. “She used to cuddle up（蜷伏）with me on the sofa and talk,” said Mark. “Now we joke that she does this only when she wants something. Sometimes she wants to be treated like a little girl and sometimes like a young lady. The problem is figuring out which time is which.”

Before age 11, children like to tell their parents what’s on their minds. “In fact, parents are first on the list,” said Michael Riera, author of Uncommon Sense for Parents with Teenagers. “This completely changes during the teen years,” Riera explained. “They talk to their friends first, then maybe their teachers, and their parents last.”

 Parents who know what’s going on in their teenagers’ lives are in the best position to help them. To break down the wall of silence, parents should create chances to understand what their children want to say, and try to find ways to talk and write to them. And they must give their children a mental break, for children also need freedom, though young. Another thing parents should remember is that to be a friend, not a manager, with their children is a better way to know them.

1. “The door to his room is always shut” in the first paragraph suggests that the son______.

A. is always busy with his studies             

B. doesn’t want to be disturbed

C. keeps himself away from his parents         

D. begins to dislike his parents

2.What troubles Tina and Mark most is that______.

A. their daughter isn’t as lovely as before    

B. they can’t read their daughter’s mind exactly

C. they don’t know what to say to their daughter

D. their daughter talks with them only when she needs help

3. Which of the following best explains “the wall of silence” in the last paragraph?

A. Teenagers talk a lot with their friends.   

B. Teenagers do not want to understand their parents.

C. Teenagers do not talk much with their parents.  

D. Teenagers talk little about their own lives.

4.What can be learned from the passage?

A. Parents are unhappy with their growing children.

B. Parents have suitable ways to talk with their teenagers.

C. Parents should be patient with their silent teenagers.

D. Parents should try to understand their teenagers.

When Jackie Robinson walked onto Ebbets Field in Brooklyn, New York, on April 15, 1947, he changed baseball forever. As the first African American to play in the Major League in modern times, many believe he changed the country forever.
Robinson was born in 1919. He lived in a time when rules controlled what African Americans could do. He was a top athlete, playing football, basketball and baseball. But playing for a major League team was off limits to Robinson because of his race.
Branch Rickey, president and manager of the Brooklyn Dodgers, signed (和……签约) Robinson in 1947. He believed that Robinson not only had the skills, but the courage to face the challenge of becoming modern baseball’s first black player.
It wasn’t easy. Robinson sometimes faced boos (嘘声) from fans. But he became a star, anyway. In 1962, he became the first African-American player chosen to enter the Baseball Hall of Fame. In 2005, he was awarded a Congressional Gold Medal, the highest award Congress can give to an American.
By breaking baseball’s color barrier (肤色障碍), Robinson opened the door for many to follow his footsteps, not only in baseball, but in other areas of life as well. After he stopped playing the game, Robinson worked as a manager for a coffee company. He wrote a newspaper column (专栏). He also  started a bank.
【小题1】Before Jackie Robinson, no African-American players could __________.

Several years ago, I had to replace a receptionist for my unit. Before I advertised for the position, I was approached by another manager, and asked if l would consider a transfer from his staff instead of opening a new competition. My natural question was to ask who he wanted me to consider and why.

     It appeared from his description of this employee, Maria, that she was having a lot of problems performing her duties, and had difficulties with her boss, and did not appear to respond to any attempts he, the manager, had made to settle the issues. Now, after listening to his explanation, I really had severe doubts. What crossed my mind, after this discussion, was that he wanted me to take a problem off his hands.

     I told him I would think about it and would let him know the next day. As promised, after thinking more about this potential performance issue, I decided that I would agree to speak with Maria privately before I made any decision.

     And, what I found out during this interview, left me deep in thought. As it turned out, the    performance issue appeared to result from working for a boss who never extended a good morning greeting, never gave a word of encouragement, and was constantly changing the work load and routines. The end result was a totally ruined employee who was unconfident, hated to see a new work day start.

     I decided to accept her transfer to my unit. What started out as a shy, withdrawn and frightened employee turned out to be one of the most productive and loyal employee that I had ever worked with. Maria couldn't do enough and was constantly asking for more and for more responsibility. I was more than happy to give her what she needed-praise for work well done, respect as a person, and encouragement for doing well in anything she dealt with.

     Sometimes, we are guilty of holding others back from accomplishing or doing or developing as they should or could. It may be a wise idea that we all look in the mirror, from time to time, to see what we are really like.

1.What can we learn about the writer from the first paragraph?

A. He is a manager in the company.

B. He doesn't like his receptionist.

C. He likes to compete with others.

D. He wants to find another position.

2.After hearing his colleague's description of Maria, the writer thought that Maria_______.

A. attempted to settle the issues

B. was a problem to her boss

C. shouldn't stay in the company

D. could get on well with others

3.Why did Maria fail to perform well in her previous job?

A. Her previous job was not suitable for her.

B. She had difficulty responding to her manager.

C. Her boss didn't inspire her working enthusiasm.

D. Her boss showed no trust in her ability.

4.The writer accepted Maria's transfer to unit probably because he thought that________.

A. she was a ruined employee 

B. she would need his protection

C. she would turn out to be a good employee  

D. she was a shy and frightened employee

5.The writer probably believes that a good boss should________.

A. praise and award his employees a lot   

B. respect, praise and encourage his employees

C. greet his employees and give them much work    

D. always give his employees guidance in working

I used to work as a waitress in a little restaurant. I felt frustrated then so I had been   26   that period. I hadn’t told anybody except my employer. Somehow a   27   had overheard (无意中听到) my saying that I had to go to another    28  . As I passed her table, she   29   me a card with her phone number on it. She explained that she lived in Sydney and that I should call   30  I needed any help.

Some weeks later, it was time for   31   appointment in Sydney and I flew there. I was   32  as I had never been there before and didn’t   33   anyone else there. So I   34   to ring the lady who had given me her   35   number, even though I had only met her that once. 36     I had arrived, she was very excited and came   37   to meet me. She gave me a bed and a meal and took me to my appointment the next day and afterwards, she took me back to the   38 . She treated me so   39   that I offered her a gift to express my   40   but she refused. She said “Your   41   to me is to offer your help to another when it is   42  .” Over the months we kept in touch but then for some reason our communication got less and less   43  .

I always felt I wasn’t giving enough to others as a   44  , but she had told me that I gave her very much and the way I   45   people was a gift. I now give a hand to others every day even if it is only a smile to those who have none to give.

26．A. going through        B. worrying about        C. wishing for                     D. dreaming of

27．A. manager                B. waiter                   C. customer                D. friend

28．A. restaurant                  B. school                            C. town                       D. city

29．A. showed                  B. handed                   C. lent                         D. returned

30．A. before                        B. after                        C. if                          D. because

31．A. her                         B. their                        C. my                          D. his

32．A. pleased                  B. tired                        C. scared                        D. honest

33．A. help                        B. know                       C. meet                       D. serve

34．A. decided                  B. promised                C. refused                   D. expected

35．A. room                      B. hotel                       C. car                          D. phone

36．A. Considering           B. Admitting                C. Learning              D. Thinking

37．A. secretly                  B. immediately            C. slowly                         D. unwillingly

38.  A. room                            B. airport                            C. park                     D. station

39．A. calmly                         B. warmly                    C. coldly                   D. poorly

40．A. thankfulness          B. concern                  C. excitement                  D. attitude

41．A. advice                        B. question                 C. pay                         D. gift

42．A. needed                  B. tested                            C. appreciated                D. accepted

43．A. frequent                 B. valuable                  C. important                D. meaningful

44．A. nurse                         B. waitress                  C. teacher                   D. cook

45．A. laughed at                  B. recognized                  C. talked about           D. treated

I do a lot of management training each year for the Circle K Company. Among the topic we ___1___ in our classes is the ___2___ of quality employees.

What has ___3___ you to stay long enough to become a manager?” I asked.

After a while a new manager ___4___ the question and said slowly, “It was a baseball ___5___.”

Cynthia said that she ___6___ to take a Circle K clerk job as an interim(临时的) job ___7___ she looked for something else. On her second day behind the counter, she received a ___8___ from her nine-year-old son, Jessie. He needed a baseball glove for Little League. She ___9___ that as a single woman, ___10___ was tight, and her first ___11___ would have to go for paying bills.

When Cynthia arrived for work the ___12___ morning, Patricia, the store manager, handed her a box. “I overheard you ___13___ to your son yesterday,” she said, “and I know that it is ___14___ to explain things to kids. This is a baseball glove for Jessie. I know you have to pay bills before you can buy gloves. You know we can’t ___15___ good people like you as ___16___ as we would like to, ___17___ we do care, and I want you to know how ___18___ you are to us!”

The thoughtfulness, empathy(同情) and love of the store manager ___19___ that people remember more how much an employer ___20___ than how much he pays.

1. A. discuss   B. write   C. learn   D. find

2. A. managing      B. selling C. keeping      D. seeking

3. A. made      B. ordered      C. forced D. caused

4. A. made      B. took    C. raised  D. replied

5. A. pole       B. glove  C. hole    D. match

6. A. ought     B. liked   C. had     D. used

7. A. when      B. because      C. while  D. though

8. A. letter      B. call     C. notice D. announcement

9. A. turned out      B. pointed out C. explained   D. complained

10. A. work    B. food   C. money       D. clothing

11. A. bill       B. check  C. day     D. visit

12. A. last       B. first    C. next    D. past

13. A. lying    B. talking       C. crying D. murmuring

14. A. good    B. easy    C. hard    D. necessary

15. A. thank    B. use     C. employ      D. pay

16. A. many    B. early   C. soon   D. much

17. A. nor       B. but     C. and     D. however

18. A. kind     B. terrible       C. much  D. important

19. A. shows   B. insists C. realizes      D. recognizes