19．A．advice B．experience C．quality D．service——青夏教育精英家教网—

Not too long ago, an incident that happened at Walt Disney touched me greatly. A guest __1__ out of our Polynesian Village resort (度假胜地) at Walt Disney was asked how she __2__ her visit. She told the front-desk clerk she had had a (n) __3__ vacation, but was heartbroken about __4__ several rolls of Kodak color film she had not yet __5__. At that moment she was particularly __6__ over the loss of the pictures she had shot at our Polynesian Luau, __7__ this was a memory she especially treasured.

Now, please understand that we have no written service rules __8__ lost photos in the park. __9__, the clerk at the front desk __10__ Disney's idea of caring for our __11__. She asked the woman to leave her a couple rolls of __12__ film, promising she would take care of the rest of our show at Polynesian Luau.

Two weeks later the guest received a __13__ at her home. In it were photos of all the actors of our show, __14__ signed by each performer. There were also __15__ of the public procession (游行队伍) and fireworks in the park, taken by the front-desk clerk in her own __16__ after work. I happened to know this __17__ because this guest wrote us a letter. She said that __18__ in her life had she received such good service from any business.

Excellent __19__ does not come from policy (政策性的) handbooks. It comes from people who __20__ --and from a culture that encourages and models that attitude.

1.A．working　　　　 B．checking　　 C．trying　　　　 D．staying

2.A．expected　　　　 B．realized　　 C．paid　　　　 D．enjoyed

3.A．disappointing　　 B．wonderful　　 C．uncomfortable D．important

4.A．taking　　　　 B．dropping　　　　 C．losing　　　　 D．breaking

5.A．developed　　　　 B．taken　　　　 C．washed　　 D．loaded

6.A．silly　　　　　　 B．nervous　　　　 C．calm　　　　 D．sad

7.A．when　　　　 B．where　　　　 C．as　　　　 D．which

8.A．covering　　　　 B．finding　　　　 C．making　　 D．keeping

9.A．Excitedly　　　　 B．Fortunately　　 C．Therefore 　　D．Quietly

10.A．understood　　 B．reminded　　　　 C．trusted　　 D．discovered

11.A．workers　　　　 B．guests　　　　 C．managers　　 D．clerks

12.A．printed　　　　 B．shot　　　　　　 C．unused　　 D．recorded

13.A．film　　　　 B．card　　　　　　 C．camera　　 D．packet

14.A．frequently　　 B．personally　　 C．alone　　　　 D．actually

15.A．rules　　　　 B．pictures　　　　 C．handbooks　　 D．performances

16.A．case　　　　 B．work　　　　　　 C．time　　　　 D．position

17.A．story　　　　 B．place　　　　　　 C．photo　　　　 D．show

18.A．only　　　　 B．almost　　　　　　 C．never　　　　 D．nearly

19.A．advice　　　　 B．experience　　　　 C．quality　　 D．service

20.A．care　　　　 B．serve 　　　　 C．like　　　　 D．know

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Not too long ago, an incident that happened at Walt Disney touched me greatly. A guest __1__ out of our Polynesian Village resort (度假胜地) at Walt Disney was asked how she __2__ her visit. She told the front-desk clerk she had had a (n) __3__ vacation, but was heartbroken about __4__ several rolls of Kodak color film she had not yet __5__. At that moment she was particularly __6__ over the loss of the pictures she had shot at our Polynesian Luau, __7__ this was a memory she especially treasured.

Now, please understand that we have no written service rules __8__ lost photos in the park. __9__, the clerk at the front desk __10__ Disney's idea of caring for our __11__. She asked the woman to leave her a couple rolls of __12__ film, promising she would take care of the rest of our show at Polynesian Luau.

Two weeks later the guest received a __13__ at her home. In it were photos of all the actors of our show, __14__ signed by each performer. There were also __15__ of the public procession (游行队伍) and fireworks in the park, taken by the front-desk clerk in her own __16__ after work. I happened to know this __17__ because this guest wrote us a letter. She said that __18__ in her life had she received such good service from any business.

Excellent __19__ does not come from policy (政策性的) handbooks. It comes from people who __20__ --and from a culture that encourages and models that attitude.

1.A．working　　　　 B．checking　　 C．trying　　　　 D．staying

2.A．expected　　　　 B．realized　　 C．paid　　　　 D．enjoyed

3.A．disappointing　　 B．wonderful　　 C．uncomfortable D．important

4.A．taking　　　　 B．dropping　　　　 C．losing　　　　 D．breaking

5.A．developed　　　　 B．taken　　　　 C．washed　　 D．loaded

6.A．silly　　　　　　 B．nervous　　　　 C．calm　　　　 D．sad

7.A．when　　　　 B．where　　　　 C．as　　　　 D．which

8.A．covering　　　　 B．finding　　　　 C．making　　 D．keeping

9.A．Excitedly　　　　 B．Fortunately　　 C．Therefore 　　D．Quietly

10.A．understood　　 B．reminded　　　　 C．trusted　　 D．discovered

11.A．workers　　　　 B．guests　　　　 C．managers　　 D．clerks

12.A．printed　　　　 B．shot　　　　　　 C．unused　　 D．recorded

13.A．film　　　　 B．card　　　　　　 C．camera　　 D．packet

14.A．frequently　　 B．personally　　 C．alone　　　　 D．actually

15.A．rules　　　　 B．pictures　　　　 C．handbooks　　 D．performances

16.A．case　　　　 B．work　　　　　　 C．time　　　　 D．position

17.A．story　　　　 B．place　　　　　　 C．photo　　　　 D．show

18.A．only　　　　 B．almost　　　　　　 C．never　　　　 D．nearly

19.A．advice　　　　 B．experience　　　　 C．quality　　 D．service

20.A．care　　　　 B．serve 　　　　 C．like　　　　 D．know

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下面文章有5处需要添加小标题。请从以下选项(A、B、C、D、E和F)中选出符合各段意思的小标题。选项中有一项是多余选项。

A．Promise behaviors

B．Attitude beats experience

C．Job-winning qualities

D．Employer and employee relation

E．Stable career choices

F．Importance of teamwork skills

Despite the economy, experts advice students to major in what interests them．

1．________

Aware of the worst job market in more than 25 years, many students enrolling in colleges and universities this fall are considering majors that they believe will land them stable career．Students with degrees in nursing, health care, accounting, computer, general science and engineering report the most success in finding jobs．Those with degrees in finance, journalism, graphic design, and international relations have had tougher times, liberal arts graduates also struggle．

2．________

Still career experts say students should major in whatever area most interests them, even if it’s a less specialized liberal arts field, such as Chinese and or sociology．In a national survey, communication, followed closely by a strong work ethic and team work skills, was rated at the most important qualities sought by employers．“Liberal arts teach us how to learn．When we go out into the world of work, we are going to have to continue to learn,” said Dan Naegeli, director of the university of North Texas career center．

3．________

Texas Health Resources uses a wide range of workers at its 14 hospitals and other sites．The 18,000 employees company hires about 2000 people a year．It looks for candidates with “promise(有前途的)behaviors,” human resource director Justin Clem said．

“The resume is great… Education is wonderful,” Clem said．“But when we interview, we really want to look at situations they were put into the past, what actions they took, and what were the results．Do these results really support treating other people with courtesy dignity and respect? And communicating clearly and earning people’s trust? And thinking before they act?”

4．________

The company also looks for people who have record of providing service, said Janaelle Nowne, vice president of human resource．If a student mowed lawns or worked at a fast-food restaurant, she said, “ the things that we would want to hear is how you attended to providing service to people that you were working with and how you were attending to the quality of the products that you have．”

“Experience is always helpful, but it is not always the guarantee that person is going to get the job,” she added．“We look at the behaviors and the attitude they bring in and their willingness to be a part of the team．”

5．________

Lockheed Martin has all sorts of jobs in all sorts of fields．One of the skills recruiters consider is the ability to work in teams．

“Most of what we do is problem solving, and you get people with different kinds of skills together to solve the problem,” said Norman Robbins, senior manager community relations．“If you are real bright but you can’t get along with anybody, you’re not going to be as successful as you will be if you can work in teams．”

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阅读理解

　　The most common way to find a job opening is by reading the classified ads section of your local newspaper．Some people also get job leads from their school counselors．If you’re interested in working at a restaurant, bookstore garden center, or other service business in your area, the best approach is to go there and fill out an application form．

　　If you can afford to work on a short-term basis without pay, volunteering can be a great way to get quality experience that looks good on a resume．Check out the volunteer center in your area(or online)for ideas and offer to coach soccer or help out with a summer camp．Help your favorite teacher tutor summer-school students．Walk dogs at your local animal shelter．Work with a local environmental organization on river cleanup．Volunteering means you’ll be working for a good cause－something that future employers or colleges like to see on an applicant’s resume－while investing time in your career goals．

　　Your school counselor may be able to help open other doors of opportunity via internships．Some companies and businesses offer bright students short-term, hands-on training in exchange for a willingness to learn and work hard．If you perform well at our internship, you may be offered a full-time job next summer or even an ongoing part-time job．Internships can also provide you with valuable references that can help you to land future jobs．

　　If traditional job opportunities don’t appeal to you, consider more creative opportunities．Be your own boss by starting a pet sitting, dog walking, lawn care, computer services, or cleaning business．Print up flyers(小传单)advertising the services your business offers, your rates, and your phone number or email address, then drop one off at every house in your neighborhood．

　　Some others also ask me how to have an interview．It’s not just previous job history or unique skills that matter at the interview．Both your attitude and your appearance affect your chances of getting the job you want．You’ve probably heard your parents talk about making a good first impression with what you wear．

(1)

How many ways to find a job opening are mentioned in the first paragraph?
[　　]
A．	Two．
B．	Three．
C．	Four．
D．	Five．

(2)

Which of the following is considered to be quality experience?
[　　]
A．	Working as a waiter in a restaurant．
B．	Volunteering to help clean the river up．
C．	Starting your own business and earning much money．
D．	Recognizing opportunities that business owners may not see．

(3)

The underlined word“land”in the third paragraph can be replaced by“________”．
[　　]
A．	choose
B．	accept
C．	know
D．	get

(4)

What would be the best title for the passage?
[　　]
A．	where should I start?
B．	What’s the right job for me?
C．	How to write a good resume
D．	Why get a summer job?

(5)

What will be talked about following the passage?
[　　]
A．	Advice on how to get along well with your colleagues．
B．	Practical limitations you must keep in mind．
C．	How to perform well in your new job．
D．	Strategies to help make your interview a success．

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Not too long ago, an incident that happened at Walt Disney touched me greatly. A guest 1 out of our Polynesian Village resort(度假胜地)at Walt Disney was asked how she 2 her visit. She told the front-desk clerk she had had a(n) 3 vacation, but was heartbroken about 4 several rolls of Kodak color film she had not yet 5 . At that moment she was particularly 6 over the loss of the pictures she had shot at our Polynesian Luau, 7 this was a memory she especially treasured.

Now, please understand that we have no written service rules 8 lost photos in the park. 9 , the clerk at the front desk 10 Disney’s idea of caring for our 11 . She asked the woman to leave her a couple rolls of 12 film, promising she would take care of the rest of our show at Polynesian Luau.

Two weeks later the guest received a 13 at her home. In it were photos of all the actors of our show, 14 signed by each performer. There were also 15 of the public procession (游行队伍) and fireworks in the park, taken by the front-desk clerk in her own 16 after work. I happened to know this 17 because this guest wrote us a letter. She said that 18 in her life had she received such good service from any business.

Excellent 19 does not come from policy (政策性的)handbooks. It comes from people who 20 —and from a culture that encourages and models that attitude.

1. A．working B．checking C．trying D．staying

2. A．expected B．realized C．paid D．enjoyed

3. A．disappointing B．wonderful C．uncomfortable D．important

4. A．taking B．dropping C．losing D．breaking

5. A．developed B．taken C．washed D．loaded

6. A．silly B．nervous C．calm D．sad

7. A．when B．where C．as D．which

8. A．covering B．finding C．making D．keeping

9. A．Excitedly B．Fortunately C．Therefore D．Quietly

10. A．understood B．reminded C．trusted D．discovered

11. A．workers B．guests C．managers D．clerks

12. A．printed B．shot C．unused D．recorded

13. A．film B．card C．camera D．packet

14. A．frequently B．personally C．alone D．actually

15. A．rules B．pictures C．handbooks D．performances

16. A．case B．work C．time D．position

17. A．story B．place C．photo D．show

18. A．only B．almost C．never D．nearly

19. A．advice B．experience C．quality D．service

20. A．care B．serve C．like D．know

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