摘要:to settle 付清: pay off 还清债务; pay back偿还

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第二部分  阅读理解 (共25小题。第一节每小题2分,第二节每小题1分;满分45分)

第一节  阅读下列短文,从每题所给的四个选项(A、B、C、D)中,选出最佳选项,并在答题卡上将该项涂黑。

When a consumer (消费者) finds that something he or she bought is faulty or in some other way does not live up to what the producer says for it, the first step is to present the warranty(保单),or any other records that might help, at the store of buying. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction.

A simple and common method used by many consumers is to complain(投诉)directly to the store manager. In general, the“higher up” the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favour taking it as true that he or she has a just right.

Consumers should complain in person whenever possible, but if they cannot get to the place of buying, it is acceptable to phone or write the complaint in a letter.

Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show clearly what is wrong with what was bought in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, “The left speaker does not work at all and the sound coming out of  the right one is unclear” is better than “This stereo(立体音响)does not work.”

The store manager may advise the consumer to write to the producer, if so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the expected result, the consumer can go a step further. He or she can threaten (恐吓) to take the seller to court or report the seller to a public organization responsible for protecting consumers’ rights.

1. When a consumer finds what he bought has a fault in it , he should first          .

A. complain personally to the manager

B. show something provable in written form to the store

C. threaten to take the matter to court

D. write a firm letter of complaint to the store

2. If a consumer wants a quick settlement of his problem, it’s better to complain to           .

A. a shop assistant                                     B. the producer

C. a public or ganization                                   D. a store manager

3. The most effective complaint about what was bought can be made by         .

A. showing the fault of it to the producer

B. saying firmly it is of poor quality

C. asking politely to change it

D. explaining exactly what is wrong with it

4. The passage tells us          .

A. how to make the complaint have a good effect

B. how to settle a consumer’s complaint

C. how to avoid buying something wrong

D. how to deal with complaints from consumers

5. According to the passage, the last way a consumer has to use is          .

A. to write to the producer

B. to quarrel with the manager

C. to warn the seller that he or she will turn to the court or a consumers’ organization for help

D. to collect several fighters to threaten the seller

 

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A famous teacher was speaking to the students at our school. He began his lesson by holding up a £100 bill. Then he said to the three hundred students, "Who would like to have this £100 bill?" The students began to put up their hands at once.
Then he said, "I am going to give this bill to one of you, but first, let me do this." He then made this bill into a ball. Then he said, "Who wants it?" Hands went into the air.
"Well," he said, "What if I do this?" and he dropped it on the floor and stepped on it. He picked up the dirty, crumpled bill and said, "Who still wants it?" Hands went back into the air.
"My friends," he said, "You've learned a valued lesson today. No matter what I did to the money, you still wanted it because it didn't go down in value. It was still worth £100.
Many times in our lives, we're dropped, crumpled, and stepped on by the chances we take and the things that happen to us. We feel as if we are worth nothing. But remember, no matter what has happened to you, you will never lose your value. You are always valuable to those who love you. Your value doesn't come from what you drop or whom you know,but WHO YOU ARE .
You are special and valuable. Don't ever forget it!
【小题1】The story happened ______.

A.when the teacher gave the students some advice on how to learn English
B.when the students were having a meeting
C.when the teacher gave the students a speech
D.when the students were discussing something interesting with their teachers
【小题2】Even though the money was dirty, it _______.
A.went up in valueB.was worth much
C.didn't reduce in valueD.was still ours
【小题3】The underlined sentence “Hands went back into the air.” in the third paragraph
means_______.
A.the students put up their hands again
B.the students put down their hands
C.the students agreed to what the teacher said
D.the students put their hands in front of them
【小题4】Why did the famous teacher use a £100 at his lesson?
A.Because he wanted to give a lecture about money.
B.Because he was used to dropping a bill on the floor and stepping on it.
C.Because he was going to give the bill to one of the students.
D.Because he wanted to make the students know what the value was.
【小题5】What lesson can you learn from the passage?
A.£100 bill is worth the same no matter what you do with it.
B.All people love money most.
C.Your value doesn't change no matter what happens to you.
D.The value of money changes when it is made dirty.

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President Clinton’s decision on Apr.8 to send Chinese Premier Zhu Rongji packing without an agreement on China’s entry into the World Trade Organization seemed to be a massive miscalculation. The President took a drubbing from much of the press, which had breathlessly reported that a deal was in the bag. The Cabinet and Whit House still appeared divided, and business leaders were characterized as furious over the lost opportunity. Zhu charged that Clinton lacked “the courage” to reach an accord. And when Clinton later telephoned the angry Zhu to pledge a renewed effort at negotiations, the gesture was widely portrayed as a flip-flop.

In fact, Clinton made the right decision in holding out for a better WTO deal. A lot more horse trading is needed before a final agreement can be reached. And without the Administration’s goal of a “bullet-proof agreement” that business lobbyists can enthusiastically sell to a Republican Congress, the whole process will end up in partisan acrimony that could harm relations with China for years.

THE HARD PART. Many business lobbyists, while disappointed that the deal was not closed, agree that better terms can still be had. And Treasury Secretary Robert E. Rubin, National Economic Council Director Gene B. Sperling, Commerce Secretary William M. Daley, and top trade negotiator Charlene Barshefsky all advised Clinton that while the Chinese had made a remarkable number of concessions, “we’re not there yet,” according to senior officials.

Negotiating with Zhu over the remaining issues may be the easy part. Although Clinton can signal U.S. approval for China’s entry into the WTO himself, he needs Congress to grant Beijing permanent most-favored-nation status as part of a broad trade accord. And the temptation for meddling on Capital Hill may prove over-whelming. Zhu had barely landed before Senate Majority Leader Trent Lott (R-Miss) declared himself skeptical that China deserved entry into the WTO. And Senators Jesse A. Helms (R-N.C.) and Emest F. Hollings (D-S. C.) promised to introduce a bill requiring congressional approval of any deal.

The hidden message from these three textile-state Southerners: Get more protection for the U. S. clothing industry. Hoping to smooth the way, the Administration tried, but failed, to budge Zhu on textiles. Also left in the lurch: Wall Street, Hollywood, and Detroit. Zhu refused to open up much of the lucrative Chinese securities market and insisted on “cultural” restrictions on American movies and music. He also blocked efforts to allow U. S. auto makers to provide fleet financing.

BIG JOB. Already, business lobbyists are blanketing Capitol Hill to presale any eventual agreement, but what they’ve heard so far isn’t encouraging. Republicans, including Lott, say that “the time just isn’t right” for the deal. Translation: We’re determined to make it look as if Clinton has capitulated to the Chinese and is ignoring human, religious, and labor rights violations; the theft of nuclear-weapons technology; and the sale of missile parts to America’s enemies. Beijing’s fierce critics within the Democratic Party, such as Senator Paul D. Wellstone of Minnesota and House Minority leader Richard A. Gephardt of Missouri, won’t help, either.

Just how tough the lobbying job on Capitol Hill will be become clear on Apr. 20, when Rubin lectured 19chief executives on the need to discipline their Republican allies. With business and the White House still trading charges over who is responsible for the defeat of fast-track trade negotiating legislation in 1997, working together won’t be easy. And Republicans—with a wink—say that they’ll eventually embrace China’s entry into the WTO as a favor to Corporate America. Though not long before they torture Clinton. But Zhu is out on a limb, and if Congress overdoes the criticism, he may be forced by domestic critics to renege. Business must make this much dear to both its GOP allies and the Whit House: This historic deal is too important to risk losing to any more partisan squabbling

1.    The main idea of this passage is

[A]. The Contradiction between the Democratic Party and the Republican Party.

[B]. On China’s entry into WTO.

[C]. Clinton was right.

[D]. Business Lobbyists Control Capitol Hill.

2.    What does the sentence “Also left in the lurch: Wall Street, Hollywood, Detroit” convey?

[A]. Premier Zhu rejected their requirements.

[B]. The three places overdid criticism.

[C]. They wanted more protection.

[D]. They are in trouble.

3.    What was the attitude of the Republican Party toward China’s entry into the WTO?

[A]. Contradictory.              [B].Appreciative.

[C]. Disapproving.              [D]. Detestful.

4.    Who plays the leading part in the deal in America?

[A]. White House .              [B]. Republicans.

[C]. The Democratic Party.        [D]. Businessmen.

5.    It can be inferred from the passage that

[A]. America will make concessions.

[B]. America will hold out for a better WTO

[C]. Clinton has the right to signal U. S. approval for China’s entry.

[D]. Democratic party approve China’s entry into the WTO.

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President Clinton’s decision on Apr.8 to send Chinese Premier Zhu Rongji packing without an agreement on China’s entry into the World Trade Organization seemed to be a massive miscalculation. The President took a drubbing from much of the press, which had breathlessly reported that a deal was in the bag. The Cabinet and Whit House still appeared divided, and business leaders were characterized as furious over the lost opportunity. Zhu charged that Clinton lacked “the courage” to reach an accord. And when Clinton later telephoned the angry Zhu to pledge a renewed effort at negotiations, the gesture was widely portrayed as a flip-flop.

In fact, Clinton made the right decision in holding out for a better WTO deal. A lot more horse trading is needed before a final agreement can be reached. And without the Administration’s goal of a “bullet-proof agreement” that business lobbyists can enthusiastically sell to a Republican Congress, the whole process will end up in partisan acrimony that could harm relations with China for years.

THE HARD PART. Many business lobbyists, while disappointed that the deal was not closed, agree that better terms can still be had. And Treasury Secretary Robert E. Rubin, National Economic Council Director Gene B. Sperling, Commerce Secretary William M. Daley, and top trade negotiator Charlene Barshefsky all advised Clinton that while the Chinese had made a remarkable number of concessions, “we’re not there yet,” according to senior officials.

Negotiating with Zhu over the remaining issues may be the easy part. Although Clinton can signal U.S. approval for China’s entry into the WTO himself, he needs Congress to grant Beijing permanent most-favored-nation status as part of a broad trade accord. And the temptation for meddling on Capital Hill may prove over-whelming. Zhu had barely landed before Senate Majority Leader Trent Lott (R-Miss) declared himself skeptical that China deserved entry into the WTO. And Senators Jesse A. Helms (R-N.C.) and Emest F. Hollings (D-S. C.) promised to introduce a bill requiring congressional approval of any deal.

The hidden message from these three textile-state Southerners: Get more protection for the U. S. clothing industry. Hoping to smooth the way, the Administration tried, but failed, to budge Zhu on textiles. Also left in the lurch: Wall Street, Hollywood, and Detroit. Zhu refused to open up much of the lucrative Chinese securities market and insisted on “cultural” restrictions on American movies and music. He also blocked efforts to allow U. S. auto makers to provide fleet financing.

BIG JOB. Already, business lobbyists are blanketing Capitol Hill to presale any eventual agreement, but what they’ve heard so far isn’t encouraging. Republicans, including Lott, say that “the time just isn’t right” for the deal. Translation: We’re determined to make it look as if Clinton has capitulated to the Chinese and is ignoring human, religious, and labor rights violations; the theft of nuclear-weapons technology; and the sale of missile parts to America’s enemies. Beijing’s fierce critics within the Democratic Party, such as Senator Paul D. Wellstone of Minnesota and House Minority leader Richard A. Gephardt of Missouri, won’t help, either.

Just how tough the lobbying job on Capitol Hill will be become clear on Apr. 20, when Rubin lectured 19chief executives on the need to discipline their Republican allies. With business and the White House still trading charges over who is responsible for the defeat of fast-track trade negotiating legislation in 1997, working together won’t be easy. And Republicans—with a wink—say that they’ll eventually embrace China’s entry into the WTO as a favor to Corporate America. Though not long before they torture Clinton. But Zhu is out on a limb, and if Congress overdoes the criticism, he may be forced by domestic critics to renege. Business must make this much dear to both its GOP allies and the Whit House: This historic deal is too important to risk losing to any more partisan squabbling

1.    The main idea of this passage is

[A]. The Contradiction between the Democratic Party and the Republican Party.

[B]. On China’s entry into WTO.

[C]. Clinton was right.

[D]. Business Lobbyists Control Capitol Hill.

2.    What does the sentence “Also left in the lurch: Wall Street, Hollywood, Detroit” convey?

[A]. Premier Zhu rejected their requirements.

[B]. The three places overdid criticism.

[C]. They wanted more protection.

[D]. They are in trouble.

3.    What was the attitude of the Republican Party toward China’s entry into the WTO?

[A]. Contradictory.              [B].Appreciative.

[C]. Disapproving.              [D]. Detestful.

4.    Who plays the leading part in the deal in America?

[A]. White House .              [B]. Republicans.

[C]. The Democratic Party.        [D]. Businessmen.

5.    It can be inferred from the passage that

[A]. America will make concessions.

[B]. America will hold out for a better WTO

[C]. Clinton has the right to signal U. S. approval for China’s entry.

[D]. Democratic party approve China’s entry into the WTO.

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