阅读理解

　　I have eaten in your restaurant many times and have always been happy with the food and service, but what happened last Saturday made me very angry．It was my son’s birthday so we ordered a no-smoking table at your restaurant for 7∶30 p. m．We arrived on time but were told that our table was not yet ready．At 8∶00 p. m., we were given a table in the smoking area．I asked to move but I was told that there were no other tables．A lot of people were smoking so it was uncomfortable and unhealthy．

　　The first waitress, Janet, was very polite and helpful．She gave us free drinks for waiting so long．Our food also came quickly and looked fresh and tasty．When my wife had eaten most of her meal, she found a dead cockroach(蟑螂)in her vegetables．She was surprised and wanted to leave．At first, the waitress told us it was a piece of garlic(大蒜)．When we told her that garlic does not have legs, she said sorry and took the food away．

　　We asked for the bill, expecting not to pay for my wife’s meal．Nobody came．After 15 minutes, I asked to see the manager．The head waiter told us that he was on holiday．I complained again about the terrible cockroach．He told me Janet had finished work．He didn’t believe my story and gave me a bill for three meals．I argued with him but had to pay in the end．

　　The waitress, Janet, was always friendly, but I would like an apology(道歉)from your impolite head waiter and a full refund(退款)for our meal．It cost ＄68．Until then, I will not be eating at your restaurant or recommending it to anyone．

　　You can contact me on 742-3254 or through e-mail if you want more information．

　　Thank you for your attention．

Yours sincerely,

Raymond Yuen

阅读理解

　　One day Mrs Wilson went shopping with Tracy and Ben．They went to the supermarket in the new shopping center．

　　“Why do you buy things here?” Tracy wanted to know．

　　“Because they are cheaper here than at the corner store near our home．” Mrs Wilson said．“Help me check the prices, please．”

　　The wilsons were not rich and Mrs Wilson was always careful with her money．She looked carefully after the prices of things．She bought lots of things in the supermarket．When they got home, the children said, “We don't think you saved money by going to the supermarket．”

　　“Of course I did．” Mrs Wilson said．“Everything was cheaper there．” “We know,” the children said, “But we came home by taxi because we had too much to carry．The taxi fare was more than the money that you save．”

　　Mrs Wilson added everything up．Her children were right．

阅读理解

　　Accepting an award may seem like a simple task, but each year the Academy Awards(奥斯卡奖)proves there may be more to it than you might think．Oscar history has seen its fair share of memorable thank-you moments, good and bad．So the question remains：what makes a great acceptance speech? Here are three tips to keep in mind for your next shining moment：

　　1．Be thankful and simple．Make sure you thank the important people who helped you reach your goal．Don’t be too arrogant or full of yourself but don’t be so modest(谦逊的)that the audience(观众)thinks you are looking down upon the honor．It’s only natural to be a little excited, so use this to get on well with the audience．At this year’s Oscars, The King’s Speech director Tom Hooper told the story of how he only came to make the movie thanks to the help of his Australian mother, who was in the audience．

　　He showed grace and humility(谦卑)when he mentioned her：“So, with this tonight, I honor you and the key point of the story is, listen to your mother．”

　　2．Keep it short．Say as much as you can in as few words as possible．There’s no need to thank every single person you know．As Oscar producer Bruce Cohen warned people at the annual nominees luncheon(年度提名人午宴)before this year’s show, “Nothing is more dangerous than a winner reading a list of names．” Make each sentence meaningful and don’t get too carried away．

　　3．Finally, make the best use of your moment．Don’t be afraid to have a little fun and say something unforgettable Cleverness and humor will help your speech stand out in a good way and keep everyone entertained．Don’t make rude and unfit jokes, especially about others．Such jokes may get everyone talking, but you may be the only one laughing in the end．

　　This time, Melissa Leo’s use of the dirty word during her acceptance speech was the first in Oscar history．She said it before covering her mouth：“I really don’t mean to hurt the audience’s feelings．”