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小题1:Hello, Mrs Li. I have a problem. I lent my MP4 to Mary and she kept it for a long time.However, she didn’t return it. I don’t want to argue with her because she is my best friend and I don’t want to lose a good friend. What should I do?
小题2:Dear sir, I want your help. I don’t like my mother. She always tells me what I must do and what I mustn’t do. That makes me feel very unhappy. I know I shouldn’t be mad at her. Can you help me?
小题3:Good morning, boss, I bought a pair of sports shoes from your store on line. I got them this morning. But when I tried them on, I found they are too large for me. You give me a wrong size. How to deal with the problem?
小题4:Hi, Uncle Mike, It is my mother’s birthday next Sunday. I want to hold a surprise party for her and buy her a gift. But I am studying for the middle exams these days and I don’t want her to know anything about it before the party. I have no time to get ready for it. Can you give me some advice?
小题5:Dear sir, I am a senior high school graduate. I am from a rural area in Guizhou. It is a poor mountain village. This autumn, I will go to college, but I have no money to pay for the college education. What should I do?
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请先阅读下面短文,掌握其大意,然后从方框内所给的词中选出最恰当的10个,并将答案填写到答题卷的相应位置。每个词限用一次。(每小题1分)
Deal with conflict
Losing friends is about as easy as making friends if you don’t know how to deal with anger and conflict .Conflict is part if everyone’s __【小题1】____.It will show up at school , at work and at home .It’s Ok to feel angry ,annoyed or sad. These feelings are __【小题2】___,but different people deal with ___【小题3】______in different ways .Some people shout, call people names ,or even hit the person who has __【小题4】____them .Others do their best to keep away from disagreements but very few deal with conflict ___【小题5】________.
Dealing with conflict is a step by step progress._____ 【小题6】______you start discussing the problem ,calm down ,count to 10 and imagine a relaxing ___【小题7】______.Then ,say what is really bothering you ,but watch how you express yourself .Don’t complain .Share ___【小题8】___you feel by using “I “ For example ,don’t say “You are always ordering me to do this or to do that ,”but “I feel sad___【小题9】__you don’t pay attention to what I think .
You want people to ____【小题10】_____your opinion so make sure you practice what you want to say .Listen carefully to the other person and accept that he or she might see the problem in a different way .Be open-minded and willing to say sorry .
Deal with conflict
Losing friends is about as easy as making friends if you don’t know how to deal with anger and conflict .Conflict is part if everyone’s __小题1:____.It will show up at school , at work and at home .It’s Ok to feel angry ,annoyed or sad. These feelings are __小题2:___,but different people deal with ___小题3:______in different ways .Some people shout, call people names ,or even hit the person who has __小题4:____them .Others do their best to keep away from disagreements but very few deal with conflict ___小题5:________.
Dealing with conflict is a step by step progress._____ 小题6:______you start discussing the problem ,calm down ,count to 10 and imagine a relaxing ___小题7:______.Then ,say what is really bothering you ,but watch how you express yourself .Don’t complain .Share ___小题8:___you feel by using “I “ For example ,don’t say “You are always ordering me to do this or to do that ,”but “I feel sad___小题9:__you don’t pay attention to what I think .
You want people to ____小题10:_____your opinion so make sure you practice what you want to say .Listen carefully to the other person and accept that he or she might see the problem in a different way .Be open-minded and willing to say sorry .
| heart listen how successfully place hurt what before them because natural life |
Deal with Conflict
Losing friends is about as easy as making friends if you don’t know how to deal with anger and conflict(冲突). Conflict is part of everyone’s .It will show up at school, at work and at home. It’s OK to feel angry, annoyed or sad. These feelings are , but different people deal with in different ways. Some people shout, call people names, or even hit the person who has them. Others do their best to keep away from disagreements but very few deal with conflict . Dealing with conflict is a step by step process(过程). you start discussing the problem, calm down, count to 10 and imagine a relaxing .Then, say what is really bothering you, but watch how you express yourself. Don’t complain. Share you feel by using “I…”. For example, don’t say “You are always ordering me to do this or to do that,” but “I feel sad you don’t pay attention to what I think.” You want people to your opinion so make sure you practice what you want to say. Listen carefully to the other person and accept that he or she might see the problem in a different way. Be open-minded and willing to say sorry.