It was her giggling (咯咯笑) that drew my attention. Note taking really wasn’t all that funny.

Walking over to the offender (肇事者), I asked for the   36  . Frozen, she refused to give it to me. I waited, all attention in the classroom on the quiet   37   between a teacher and a student. When she finally   38   it over she whispered, “Okay, but I didn’t draw it.” It was a hand-drawn   39   of me, teeth blackened and the words “I’m stupid” coming out of my mouth.

    I managed to fold it up calmly. My mind,   40   , was working angrily as I struggled not to   41  . I figured I knew the two most likely students who drew the picture. It would do them some   42   to teach them a lesson, and maybe it was high time that I did it.

Thankfully, I was able to keep myself   43  .

    When there were about six minutes remaining, I showed the class the picture. They were all silent as I told them how   44   this was for me. I told them there must be a reason   45     and now was their chance to write down anything they needed to tell me. Then I let them write silently while I was seated in the back of the classroom, with tears in my eyes.

    As I   46   the notes later, many of them said something like, “I’ve got nothing   47   you.” or “I’m sorry you were hurt.” Some kids said, “We’re afraid of you.” But two notes, from the girls who I   48   drew the picture, had a list of issues. I was too   49  , too strict…

Reading those notes, I realized that over the course of this year, instead of   50   my students, I had begun commanding them to   51  . Where I thought I was driving them to success I was   52   driving them away. I had some apology to make. But the next day in the classroom, one boy and one girl each handed me a card. The one   53   by all the boys expressed sincere regret for the ugly joke. The one from the girls asked for   54  .

This was a lesson for both the kids and me. Forgiveness does not change the past, but it does enlarge the   55  .

It was her giggling (咯咯笑) that drew my attention. Note taking really wasn’t all that funny.
Walking over to the offender (肇事者), I asked for the   36 . Frozen, she refused to give it to me. I waited, all attention in the classroom on the quiet   37  between a teacher and a student. When she finally   38  it over she whispered, “Okay, but I didn’t draw it.” It was a hand-drawn   39  of me, teeth blackened and the words “I’m stupid” coming out of my mouth.
I managed to fold it up calmly. My mind,   40  , was working angrily as I struggled not to   41 . I figured I knew the two most likely students who drew the picture. It would do them some   42  to teach them a lesson, and maybe it was high time that I did it.
Thankfully, I was able to keep myself   43 .
When there were about six minutes remaining, I showed the class the picture. They were all silent as I told them how   44  this was for me. I told them there must be a reason   45    and now was their chance to write down anything they needed to tell me. Then I let them write silently while I was seated in the back of the classroom, with tears in my eyes.
As I   46  the notes later, many of them said something like, “I’ve got nothing   47  you.” or “I’m sorry you were hurt.” Some kids said, “We’re afraid of you.” But two notes, from the girls who I   48  drew the picture, had a list of issues. I was too   49 , too strict…
Reading those notes, I realized that over the course of this year, instead of   50  my students, I had begun commanding them to   51 . Where I thought I was driving them to success I was   52  driving them away. I had some apology to make. But the next day in the classroom, one boy and one girl each handed me a card. The one   53  by all the boys expressed sincere regret for the ugly joke. The one from the girls asked for   54 .
This was a lesson for both the kids and me. Forgiveness does not change the past, but it does enlarge the   55 .

完形填空（共15小题，每小题1分，共15分）

阅读下面短文，掌握其大意，从每题所给的A、B、C、D四个选项中，选出最佳选项。将正确选项答案涂在答题纸上。

I was wandering through the streets when I caught sight of a tailor’s shop.I wanted very much to get a new suit and throw off my old    36   .But … I had nothing in the world but a million-pound note.I went in    37    asked if they had a cheap    38   .The fellow I spoke to    39    no answer at first,looked me up and down,noticed that I was almost in rags,   40    said, “just a minute.”

I waited till he    41   his work.Then he took me into a dark back room.He looked through the suits and    42   the cheapest one for me.I put it on.It didn’t fit,   43    it was new and I was anxious to have it,so I said:

“Could you wait a few days for the money?I haven’t any small change on me.”

The fellow looked at me    44    and said, “Oh,you haven’t?Well,of couse,I know that gentlement like you carry only    45    notes.”

I was    46    and said, “My friend,you shouldn’t judge a stranger always by the clothes he wears.I’m quite   47     to pay for this suit.But I’m afraid you can’t change the note.”

“Why do you think we can’t change your note?   48    the contrary,we can!”

I handed the note to him and said: “Oh,very well,I apologize.”

He    49    it with a smile,and then as he looked at the note,his smile froze.   50    the note in his hand,he stood there,unable to talk or move.

36.A.way         B.friend            C.watch       D.clothes

37. A.and         B.but              C.so         D.when

38. A.cloth        B.clothing          C.suit        D.suits

39. A.make        B.makes           C.making       D.made

40. A.have finished  B.had finished       C.will finish   D.is finishing

41. A.have finished   B.had finished       C.will finish   D.is finishing

42. A.choose        B.pick             C.find       D.selected

43. A.so           B.or              C.but         D.and

44. A.warmly        B.hardly          C.coldly       D.kindly

45. A.large         B.small           C.some       D.strange

46. A.mad         B.sorry            C.hurt       D.welcome

47. A.anxious        B.able            C.tired       D.worried

48. A.To           B.For            C.In          D.On

49. A.receiving      B.to receive       C.received       D.will receive

50. A.Holding        B.To hold        C.Held       D.To be held

         We arrived at the hospital only to find Dad weak, but his smile was as sure as ever. My husband and I had to work, so our relatives would help him get home from the hospital and look after him. But I wanted Dad to know that we cared about him, too, even when we weren’t with him.

         Then I remembered a family tradition (传统) when our children were small. When leaving their grandparents’ home, each child would write a love note for their grandparents to find after we were gone. They hid notes in the food box, or even in the fridge. For days their grandparents would smile as they discovered these notes of the children’s love.

         So as I cleaned Dad’s room downstairs before he got home, I began writing notes. Some showed my love. Most notes were in his room downstairs where he would be able to find, but one note was hidden upstairs under his pillow. “Dad, if you have found this note, you must be feeling better. We are so glad!”

         My notes were a reminder (提醒的事物) of our love for Dad. Just like his medicines made him better physically (身体上), these would improve his mental (精神的) health. Several weeks later, I made a phone call to Dad and asked what he was doing. He said, “I’ll tell you what I’m doing. I am just reading the note you left under my pillow upstairs!”

64. Which of the following did the author NOT do for her father?

A. Writing notes.            B. Driving her father home. 

C. Making phone calls.       D. Helping to clean her father’s room.

65.  The underlined word “these” (in Paragraph 4) refers to “______”.

A. medicines                   B. the relatives’ care and help

C. notes                           D. delicious foods

66. The author hid most notes _____.

A. in Dad’s room downstairs         B. in the food box

C. in the fridge                   D. under Dad’s pillow upstairs

67. From the passage we can know the author’s notes couldn’t ______.

A. show her love for Dad             B. make Dad remember something

C. make Dad healthier mentally            D. improve Dad’s physical health

Most of us use the telephone several times a day to talk with friends or make social arrangements(安排). These calls are usually quite easy and require little planning.
Using the telephone for business purpose is different. In any organization the person on the telephone represents the company and gives an impression of the firm to the outside world.
If you want to ensure good public relations, you need to master effective telephone techniques.
You should try to give an impression of an efficient, friendly, progressive company eager to give good service.
Before calling
Choose the right time. Consider the cost, urgency and convenience. When calling overseas, you need to consider the time difference.
Check the number. A great deal of money is wasted each year on dialing wrong numbers.
Plan your call. Make a list of points and questions to be raised.
Be prepared. Gather any files, papers or information that may be needed during the call. It is unprofessional to have to say “Hold on while I look for that.”
If you have to ask a caller to hold on, keep going back and assuring him/her that you will be as quick as possible.
Avoid interruptions. Call at a time when you are unlikely to be distracted(分心).
During the call
Be courteous, polite. Make time for suitable greetings like “How are you today, Jim?” and “Did you enjoy your holiday”?
Put a smile in your voice. Remember, your caller can not see you, so use intonation to good effect and try to sound confident, decisive, helpful, and interested.
Check your notes. Look back at your notes to ensure that you have covered everything and quote figures and other data correctly.
Get feedback. Make sure the caller understands the message correctly, especially deadlines and actions that are involved.
Be courteous. Finish by thanking the caller for his or her time and trouble.
After the call
Make notes. Let it become a habit to make notes of the call and place them in an appropriate file.
Take actions. If you need to send a letter of confirmation or inform someone in your organization about any details of the call, do it immediately so that you do not forget important points.
【小题1】This passage is mainly about _____.