To: Aggie@yahoo.com                      From: Joe@heinfo.net

    Subject: Help!                             Date: 21/06/2005 10:02 AM

Dear Aunt Aggie,

I'm having a problem with my classmate, Rena, at school．The other day I wrote an email to another classmate, Beth, in which I said some things about Rena that perhaps weren't very nice．Unluckily, when Beth was writing back to me, she accidentally forwarded(无意间转发) the message to Rena! Now Rena is really angry with me and won't talk to me, and Beth is unhappy as well．She's said sorry to me a hundred times already, but the harm is done．I feel bad, because I never would have said those things to Rena's face, but how do I forgive(谅解) me? What should I do?

                                                        Joe

    To: Joe@heinfo.net                      From: Aggie@yahoo.com

    Subject: Some advice                     Date: 22/06/2005 10:45 AM

Dear Joe,

This problem is more common than you might think! Email is very useful, but also very dangerous, as you don’t know where your message might end up! First of all, you should say sorry right away to Rena．Explain that it was a mistake, and that you didn't mean to hurt her feelings．It may take time for her to be able to forgive you, but that's up to her．Then you might want to do something nice for her．Perhaps send her some flowers to that you're truly sorry．Also, you should remember that old saying: "If you don't have anything nice to say, don't say anything at all．" And good luck!

                                                          Aggie