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　　The British are known as people who love to stand in line, but a new research(调查)shows that the British are only about average at waiting politely in a queue．The French are the best．It's the Germans who don't have a good habit(习惯)of standing in line．They can't stand to wait for anything．They begin to shout loudly and noisily if the line doesn't seem to be moving fast enough．Sadly it never moves fast enough for them．

　　The experts studied 940 people across Europe．They watched secretly as they waited in line－to get tickets, to order fast food and to wait for the bus．They found people who are good at forming(排成)queues feel that they move along faster．For example, in Britain, the average waiting at a queue needs about three and a half minutes．In Germany or Sweden people hate waiting in line．In fact, people spend double the time as the British in queues．They get to the front of the queue without thinking about others, so they waste others' time．

　　The expert who did the research had asked a person to break into a queue to see what people would do．In Britain, people shouted loudly at him, but when he said,“I am terribly sorry．I didn't realize there was a queue．Do go before me．”People smiled and said,“oh, that's all right, one more won't matter much．”It was also found in France, where 80％of the people didn't mind standing in line, only if they were treated politely．While in Germany everyone was angry and wore an unhappy face．The expert said,“If only they could learn from the British and the French to think of queuing as an exercise in making the best of an unhappy thing, they might find that the queue then moves faster．”

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