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阅读表达
阅读下面短文并回答问题，然后将答案写在相对应的位置上(请注意问题后的词数要求)。
[1]Everyone makes mistakes．How do you react when a family member, friend, or a classmate makes a mistake? Some of us may shout out , complain, or punish．Unfortunately, these reactions to mistakes sometimes greatly hurt both sides．In fact, there is a better way to deal with a mistake．
[2]Reframe(重组)"MISTAKE"：Change "MISTAKE" into "MIS-TAKE．"Doesn't that have a different feeling? Therefore, a mistake is not so bad as expected．We can learn from it and it is likely to lead to success in the end．
[3]Use mistakes as an opportunity for learning．Most of us want to hide our mistakes, but we may be more willing to share our "MIS-TAKES" and let others learn from them．Either an individual or a family can benefit by openly recognizing and correcting mistakes, rather than pretending that they didn't happen．In fact, a mistake, if corrected quickly and in a creative way, can become ________
for learning．[4]Think of mistakes as opportunities to prove yourself．A mistake becomes an opportunity to create a close friend or customer．For example, in business, studies show that one of the things all customers want is recovery when the organization has made a mistake．They want us to apologize sincerely．With creative thinking, we can make them satisfied with the way we deal with a mistake．
[5]We have learned to allow people around us to make mistakes．Now give them “protection” when they make a mistake．If you give people both permission and protection, you will get along well with them．Show them how they can turn a mistake into learning something about themselves so they don't make the same mistake again．
1．What is the passage mainly about?(no more than 10 words)
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2．What does the underlined word “it” in Paragraph 2 probably refer to?(no more than 3 words)
_______________________________
3．Fill in the blank in Paragraph 3 with proper words．(no more than 4 words)
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4．Complete the following statement with proper words．(no more than 3 words)
If we think creatively, we are able to make people feel pleased with the way in which a mistake is _____________________．
5．Why should you show people how to turn a mistake into learning something about themselves?(no more than 12 words)
_______________________________