Would you like to be a king or queen? To have people waiting on you hand and foot? Many Americans experience this royal treatment every day. How? By being customers. The American idea of customer service is to make each customer the center of attention. Need proof? Just listen to the commercials. Most of them sound like the McDonald’s ad: “We do it all for you.” Actually, not all stores in America roll out the red carpet for their customers. But wherever you go, good customer service means making customers feel special.

People going shopping in America can expect to be treated with respect from the very beginning. Most places don’t have a “furniture street” or a “computer road” which allow you to compare prices easily. Instead, people often “let their fingers do the walking” through the store hot lines. From the first “hello”, customers receive a satisfying response to their questions. This initial contact can help them decide where to shop.

When customers get to the store, they are treated as honored guests. Customers don’t usually find store clerks sitting around watching TV or playing cards. Instead, the clerks greet them warmly and offer to help them find what they want. In most stores, the clear signs that label each department make shopping a breeze. Customers usually don’t have to ask how much items cost, since prices are clearly marked. And unless they’re at a flea market or a yard sale, they don’t bother trying to bargain.

When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy’s Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm “thank you” from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. That way, they don’t have to carry heavy bags out to the car.

1. By quoting (引用) the McDonald’s ad: “We do it all for you”, the author intends to_______.

A. suggest that customers believe what commercials say deeply

B. show readers the American idea on good customer service

C. express all the stores pay much attention to the customers

D. persuade readers to choose the stores with ads correctly

2. In the USA, what may you do at first if you want to do some shopping?

A. To visit a professional street with lots of similar stores.

B. To compare prices in many shops in the same street.

C. To make phone calls and get better shopping choices.

D. To receive other customers’ answers to the questions.

3. The Underlined words “a breeze” in Para.3 most probably means _________.

A. an easy job　　  B. a trouble　　    C. a funny thing　　    D. a boring task

4. Which of the followings shows American stores offer convenience to customers in this passage?

A. The store clerks don’t usually sit around watching TV or playing cards.

B. Some stores offer price bargain to the customers like a yard sale.

C. The clerks give customers a smile and a warm “thank you” after paying.

D. Some stores open new checkout lanes when the lanes are crowded.

The strong fear of high school math is lost here among the blue light of computer screens and the sounds of typing keyboard．

    A fanfare （喇叭声） plays from a speaker as a student passes a chapter test．Nearby another student is watching a video lecture．Another works out a math problem in her notebook before clicking on a multiple-choice answer on her screen．

    Their teacher at Agoura High School, US, Russell Stephans, sits at the back of the room, watching as scores pop up in real time on his computer grade sheet．One student has passed a level, the data shows; another is retaking a quiz．

    "Whoever thought this up makes life so much easier," Stephans says．

    This textbook-free classroom is by no means the norm（常态）, but it may be someday．Slowly, but in increasing numbers, schools across the US are replacing the heavy and expensive textbook with its lighter and cheaper cousin: the digital textbook．

    A digital textbook can be downloaded, projected and printed, and can range from simple text to a course filled with multimedia and links to Internet content．Some versions （版本） must be purchased; others are "open source" —free and available online to anyone．

    Some praise the technology as a way to save schools' money, replace outdated books and better engage students．Others say most schools don't have the resources to join in, or they question the quality of open-source content．

    Paper books still hold the highest percentage of the US textbook market, with digital textbooks making up less than 5 percent, according to analyst Kathy Mickey of Simba Information, a market research group．

    But that is changing, as grade schools follow the lead of US universities and schools in other countries, including South Korea and Turkey．

    California made the largest embrace （拥抱） of digital textbooks this summer when it approved 10 free high school math and science titles developed by college professors．The state left the choice to use them up to individual schools．

    "The textbooks are outdated, as far as I'm concerned, and there's no reason why our schools should have our students pull around these old-fashioned and heavy and expensive books," Governor Arnold Schwarzenegger said this summer．

    But some disagree with the idea that digital textbooks will improve education quality．

    "Keep in mind that with open-source materials, you have to ask: 'Where are they coming from?'" said Jay Diskey, executive director of the Association of American Publishers' school division．"Is it a trusted source? Is it based on real research?"

    Diskey said traditional textbooks offer a comprehensive course, while some open-source texts provide only bits and pieces．"There can be quite a difference of content and accuracy," he said．"In many cases, you get what you pay for．"

1.The writer's purpose in writing the passage is to  ____     .

A．explain how to use digital textbooks

B．predict the future of paper textbooks

C．describe the current use of digital textbooks and present arguments about it

D．explain the difference between paper textbooks and digital ones

2.What is Schwarzenegger's opinion of traditional textbooks?

A．He is against getting rid of them．

B．He wants to have them replaced with digital ones．

C．Soon they will no longer be used．

D．He believes that they are to blame for the poor quality of education in California

3.Diskey holds the view that       .

A．the government shouldn't strengthen the use of open-source digital texts

B．digital textbooks make up for the shortcomings of traditional textbooks．

C．paper textbooks and digital ones both have advantages

D．traditional textbooks have more reliable content

4.According to the text, which of the following is TRUE?

A．Math is easier with the use of computers．

B．It is believed that digital books will replace traditional ones．

C．Textbook-free classes are the main form of teaching in the US schools．

D．Not all people are in favor of replacing paper textbooks with digital ones．

A Charlotte, N.C., man was charged with first-degree murder of a 79-year-old woman whom police said he scared to death. In an attempt to evade policemen after a bank robbery, the Associated Press reports that 20-year-old Larry Whitfield broke into the home of Mary Parnell. Police say he didn’t touch Parnell but that she died after suffering a heart attack that was caused by terror. Can the guy be held responsible for the woman’s death? Prosecutors(公诉人) said that he can under the state’s murder rule, which allows someone to be charged with murder if he or she causes another person’s death while committing or fleeing from a severe crime like robbery—even if he or she doesn’t kill someone on purpose.

But, medically speaking, can someone actually be frightened to death? We asked Martin Samuels, chairman of the neurology department at Brigham and Women’s Hospital in Boston.

Absolutely, no question about it.

The body has a natural protective method called the fight-or-flight response(战或逃反应), which was originally described by Walter Cannon，the chairman of Harvard University’s physiology department from 1906 to 1942. If, in the wild, an animal is faced with a life-threatening situation, the autonomic nervous system responds by increasing heart rate, increasing blood flow to the muscles, and slowing digestion, among other things. All of this increases the chances of succeeding in a fight or running away from an aggressive beast. This process certainly would be of help to primitive humans. However, in the modern world there is obvious decline of the fight-or-flight response.

The autonomic nervous system uses the chemical messenger to send signals to various parts of the body to activate the fight-or-flight response. This chemical is toxic in large amounts; it damages the organs such as the heart, lungs, liver and kidneys. It is believed that almost all sudden deaths are caused by damage to the heart. There is almost no other organ that would fail so fast as to cause sudden death. Kidney failure, liver failure, those things don’t kill you suddenly.

By the way, any strong positive or negative emotions such as happiness or sadness can cause the same result. There are people who have died in intercourse or in religious passion. There was a case of a golfer who hit a hole in one, turned to his partner and said, “I can die now”, and then he dropped dead. For about seven days after the 9/11 terrorist attacks on the World Trade Center and Pentagon there was an increase of sudden cardiac death among New Yorkers.

1. Why the Charlotte, N.C., man was charged?

A. Because he threatened the policemen to kill an old woman.

B. Because he caused an old woman’s terror and she died.

C. Because he beat an old woman and caused her heart attack

D. Because he murdered an old woman while robbing a bank.

2. Which of the following about the fight-or-flight response is true?

A. The fight-or-flight response was raised and proved by Martin A. Samuels.

B. It is a natural protective method that can’t be found in all creatures but humans.

C. The ancient humans had a superior fight-or-flight response than modern ones.

D. The fight-or-flight response is beneficial to both our actions and organs.

3.What activity can we infer is less likely to damage the organs?

A. Winning a big lottery.                   B. Missing a dead family.

C. Watching a horror movie.                 D. Listening to a sweet song.

4. The purpose of the passage is_________.

A. to explain why people will die of a heart attack

B. to offer some advice on protecting us from heart failure

C. to compare different kinds of feelings to cause a death

D. to show strong emotions can cause a sudden death

信息匹配（共5小题；每小题2分，满分10分）

阅读下列应用文及相关信息，并按照要求匹配信息。请在答题卡上将对应题号的相应选项字母涂黑。请阅读以下学生的基本信息，为他们选择合适的团体。

1.．Nancy comes from China and wants to join a club that can help her know more about   America．Her major is linguistics which requires her to know the cultural differences．And she is busy on weekends because of her part—time job．

2.Catty is an outgoing person．She loves nature very much and always goes cycling around the university．Since she is not familiar with America，she wants to know more about it．

3.Both of Margaret’s parents are doctors．She has been wanting to be a doctor since she was a little girl．She hopes that the club will help her get to know more about the recent development on medicine．

4.Thompson always gave a performance in his middle school whenever there was an event．He loves music and movies very much．But he is busy finishing his course and has no time to attend the club meetings．

5.Lucy always keeps an eye on the daily life problems that happen around the campus．She is ready to help others and she hopes that she can help more people through the club．

The information about extra curricular activities

A．Asian—American Students Union

Set up for more than thirty years，this club has been mainly focusing on the cultural differences between Asia and America．The members in this club should come from Asia or America and they will hold a meeting every Thursday evening to discuss the interesting points they have found in their daily lives．Besides，they will conduct some surveys among their classmates to dig the roots of the differences．

B．Yale Film Society

Students who are movie-lovers come here to enjoy wonderful movies together and they will learn the actors’ lines．More than that，some nice films produced by themselves will have the chance to be praised by teachers and students on the campus．They will get together every Friday night to hold a small meeting where they will have their opinions exchanged and may recommend some new movies．

C．Yale AIDS Watch

All the members in this club should have some basic knowledge about AIDS and be interested in the serious headache for the people all around the world---AIDS. They will collect the latest reports on the development of the study of the disease．At the same time，they will have some leaflets printed to give out to the students．The time for them to meet is Friday afternoon twice a month．

D．Society of Women

The members are female only and they will pay attention to the problems they come across in their school lives and outside the campus．All the girls are welcome to this club as long as they want to protect their rights as women．They will get together every Sunday afternoon to deal with the letters from girls and try to solve their problems．

E．Yale Pop Band

This band has been very popular among students who are keen on pop music．The members introduce latest albums and most of them are good at singing and each of them plays a key role in any party．They have no regular meetings but keep in touch by mail．

F．Yale Camping Club

There are many opportunities for the members to go hiking or sightseeing．If the weather allows，they will camp along the seaside or river banks．It attracts many students who come from abroad because this will give them opportunity to see more places in the US．

短文改错(共10小题，每小题1分，满分10分)

假如英语课上老师要求同学们交换修改作文，请你修改你同桌写的以下作文。文中共有10处语言错误，要求你在错误的地方增加、删除、或修改某个单词。

增加：在缺词处加一个漏字符号（∧），并在其下面写上该加的词。

删除：把多余的词用斜线（\）划掉。

修改：在错的词下划一横线，并在该词下面写上修改后的词。

注意：1. 每次错误以及修改均限一词； 2. 只允许修改10处，多者从第十一处起不计分

例如：It was very nice to get your invitation to spend ∧ weekend with you. Luckily I was     

                                                the                         am

completely free then, so I’ll to say “yes”. I’ll arrive in Bristol at around 8 p.m. in Friday evening

                                                                 on

A Frenchman was once visiting London．He wished to take a walk to see a city．But he was afraid he might get lost because he knew no words of English．So before he left his hotel, he stopped in the first corner and carefully copied in his notebook the names of the street that he was staying．Then he walked on．At last, he gets lost．After several hours he found a policeman．The Frenchman tried his best to explain the policeman that he didn’t know the name of his hotel, and he knew the name of the street．He then showed the policeman that he copied in his notebook．It was read: “One-way street”．

书面表达(满分30分)

假设你是李华．你将代表学校参加国际中学生论坛，就你所在城市的教育状况发表演讲。

请根据以下两幅图表,介绍你市高中学生构成情况及毕业去向的选择，并针对两幅图表中的数据所反映的情况发表你自己的看法。

注意：

1．文章开头已经给出；

2．词数120左右（不包括已给部分）；

3．参考词汇: 图表: chart 职业学校: vocational school 外来务工人员: non-local workers

Ladies and gentlemen,

I'm Li Hua．Today, I’m greatly honored to speak here on behalf of my school．I’m going to

talk about the high school education of my city．

_________________________________________________________________________________________________________________________________________________________________________________________________________________________________    _______________________________________________________________________________

I believe the future of the education in our city is promising!

That’s all．Thank you．

I heard you have ____ vacant position for a secretary. I’ve come to apply for ____ job.

A. the, a                 B. a, the                       C. /, a                          D/ a, /

East of our school ____ two companies _____ make electric motorbikes.

Mary ____ at school wearing a T-shirt with some slogans.

--- ____ busy schoolwork, the children also have to take arts, music and sports classes in    their free time.

--- I wonder what they will become.