How to be a good listener
Everyone loves a good listener. But there are more reasons to develop the skill of listening than to win hearts or popularity contests.
Listening heals hurts and builds bridges. It gives us the ability to understand and empathize, to view the world from our own point. It can bring us wisdom over and above mere intelligence. But most importantly, it allows us to give the people around us the gifts they crave (渴望) most—a sense of worth.
As it turns out, there’s more to good listening than just keeping quiet and allowing someone to speak. Effective listening is actually a combination of two key communication skills: listening and verifying (确认).
Even when we’ve managed to hear a person’s entire message, we often interpret it wrong—according to our own understanding, experience, or prejudice.
As an effective listener, your goal is to hear and absorb what another has to say…in exactly the way they mean it to be understood. Only then can you respond properly.
This is much easier read than done, so here are a few helpful tips:
1. Give the speaker your full attention.
Stop talking and remove all distractions. Turn off the TV, your phone, or computer. Watch your body language. The way you look at the speaker, or the way you stand or sit, makes a huge difference. The right listening body language communicates that we are listening openly and attentively, and puts the other person at ease.
2. Be patient.
Not everyone is a gifted speaker. Some people take longer to find the right word to make a point. Others are too worried to get their message across properly. If necessary, ask the speaker to explain further. It will help him / her speak more exactly and it will help you hear and understand better.
3. Keep your emotions in check.
If what someone is saying creates an emotional response in you, make an extra effort to listen carefully. When we’re angry, frightened or upset, we often miss key parts of what is being said.
4. Hold your fire.
Don’t jump to conclusions immediately. A good listener doesn’t react until comprehension is complete. If you respond in a way that makes the other person defensive, even if you “win” the argument, you may lose something far more valuable.
5. Even if you think you understand. VERIFY.
Never assume you got the message right. Pause, think about what was said, and then ask “Is this what you meant?” or “Am I understanding this right?”
6. Empathize.
Take a moment to stand in the other person’s shoes, to look at the situation from his / her point of view…especially when you’re being told something personal or painful, or something you strongly disagree with. The more shoes you are able to successfully stand in within your life time, the less puzzled you’ll find your life and relationships to be.
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1. of good listening |
2.hurts. Building 3.. Allowing us to4.and empathize, and viewing the world in an all-round way. Bringing us wisdom over and above mere intelligence. 5.the people around us feel worthy. |
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Components of effective listening |
Good listening consists of two key communication skills: 6.and verifying. |
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7. to be a good listener |
Listening to the speaker8.. Trying to be a 9.listener. Avoiding being affected by your emotions. Waiting before you take 10.. Verifying. Empathizing. |
你班最近就“中学生课余时间上网的利弊”召开了一次主题班会，同学们各抒己见，畅所欲言，作为班长，请你根据下列信息，作总结性发言。
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部分同学观点 |
1、时间是自己的，提倡上网。 |
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2、网络使我们交流方便，获得国内外新知识及最新信息。 |
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3、因特网丰富了学生的业余生活。 |
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多数同学观点 |
1、上网可以，但必须限时。 |
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2、多数人上网是玩游戏、聊天而不是学习。 |
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3、个别同学因上网而荒废了学业。 |
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班长自己的想法 |
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注意：1. 发言的开头已给出，不计入总词数。 2. 词数：150 左右。
Attention, please! I’m going to give you a summary of today’s discussion about whether we should go online in our spare time.
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