第三部分:阅读(共两节,满分40分)

阅读理解 (共15小题; 每小题2分,满分30分)           

阅读下列短文,每题所给的四个选项(A、B、C和D)中,选出最佳选项,

并在答题卡上将该项涂黑。

The phone is ringing at the other end of the line and it clicks as it is being answered.A voice says quickly, “Hello, will you hold, please?” then there is another click, followed by silence.It seems like hours before someone comes back on the line — that is, if you don’t hang up first.

Office calls are, perhaps, the most difficult and the most important part of a secretary’s work.The first impression that a client(顾客)receives about a business is often through a telephone contact.A caller who is left hanging on “hold” will get the feeling that he or she has been forgotten or ignored.If a call is answered rudely, the caller may become angry.And if the call is not routed directly to the right person, the caller may feel that he or she is getting the “run-around”.

Laura Needham is a secretary in the executive offices of a large manufacturing company.As a good office secretary, Laura knows that all phone calls must be answered quickly and handled efficiently.She knows that a secretary must be pleasant and helpful, no matter how busy she is or what kind of mood she may be in.she knows she must keep calm if a caller gets impatient or becomes angry; also, of course, she knows she can never allow herself to lose her temper.If she does not have the information the caller asks for, she must know who does have the information.Finally, she knows that one of her most important responsibilities is to “screen” telephone calls and to know which calls to refer to her boss, which calls to refer to other people, and which calls to handle herself.

A well-handled telephone call will give the caller a good impression of the company he or she is dealing with.For this reason, an office secretary who can handle telephone calls cheerfully, tactfully(机敏), and efficiently is a valuable asset(财富)to any organization.

1.The underlined phrase “run-around” probably means __________________.

A.a strange experience                           B.a flat refusal

C.a not-so-warm welcome                        D.a cold response

2.Laura knows quite well that a secretary must be______________________.

A.quick and busy                       

B.pleasant and helpful  

C.calm and patient                     

D.both B and C

3.The underlined word “screen”  means __________________.

A.give an answer to                       

B.show something on a piece of cloth

C.separate things of one sort from those of another  

D.watch something on the screen

4.According to this passage a secretary can never be a good one unless she ________.

A.knows how to please her clients(委托人)

B.often asks her boss how to deal with telephone calls

C.has the information her clients need   

D.can keep calm and never loses her temper

5.This passage is mainly about __________________.

A.well-handled telephone calls          

B.the importance of handling office calls

C.a good secretary called Laura Needham 

D.a secretary being a valuable asset to her company

(三)

A

I recently spent two years in the Arctic filming the series Blue Planet. I love being in an environment that hasn't changed for 20,000 years. Of course it's freezing, but it must be a healthy place because you never catch colds.

When I'm filming, I like to really feel how lonely the environment is. Filming underwater involves cutting through thick ice and diving in tied to a line. The person at the other end has to be ready to pull you out fast if necessary.

Originally I was a research diver for the British Antarctic Survey project, but for me science lacked excitement. I'd always enjoyed photography, and whenever camera teams passed through, they encouraged me to watch and learn. I was then able to move into filming in 1985 and have concentrated on Arctic and Antarctic wildlife ever since.

I prefer to be faced with the animals I'm filming. I haven't got in the water with killer whales yet, but I plan to. Of course, it's dangerous if you choose the wrong moment. They're big animals and can move fast, so I'd be stupid to film them searching for food!

I've never had problems with polar bears, although once I was frightened when one tried to get into my tent. Polar bears are bold, clever and dangerous. But I made this one see I wasn't about to attack it - I'm sure it realised I wouldn't hurt it.

When I come home back from my trips, I work in the mornings and spend the afternoons swimming to keep fit. Now I'm fifty, filming is harder. The challenge for me is to continue to deliver high-quality work.

56. In this text, the writer is describing __________.

A. the challenges of the environment he works in       B. the beautiful scenery of the Arctic

C. the career opportunities in TV camera work.     D. the difficulties of having to work alone

57. What does the writer say about his early career?

A. He was bored by working only in Antarctic.

B. It taught him how to become a skilled diver.

C. He wasted the years he spent as a scientist.

D. It provided him with a chance to learn about filming.

58. When talking about killer whales, the writer says that __________.

A. he has always been careful when diving with them

B. he tries to avoid any danger by facing them

C. he will only film them from a safe distance

D. he believes there are safe opportunities to film them

59. How does the writer describe his experience with a polar bear?

A. The writer realized he was wrong to trust polar bears.

B. The writer felt nervous that the bear might come back.

C. The bear seemed to know the writer wasn’t a danger.

D. The animal was much more afraid than the writer was.

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