---Of ____ two bags, which one do you think is better?

 --- _______ smaller one. I prefer how it looks.

   A. the; The   B. the; A   C. a; A   D. a; The

Miss Han, _________ her two sons, speaks good Chinese. They often talk in Chinese.

When last ______ valuable, those books enjoyed great success.

A. finding         B. found         C. being found         D. to be found

________ David says sounds right to Helen. That's why she has made up her

  mind to stay with him________ happens.

A. Whatever; no matter what         

B. No matter what; whatever

C. No matter what; no matter what        

D. Whatever; however

Would you like to be a king or queen? To have people waiting on you hand and foot? Many Americans experience this royal treatment every day. How? By being customers. The American idea of customer service is to make each customer the center of attention. Need proof? Just listen to the commercials. Most of them sound like the McDonald’s ad: “We do it all for you.” Actually, not all stores in America roll out the red carpet for their customers. But wherever you go, good customer service means making customers feel special.

People going shopping in America can expect to be treated with respect from the very beginning. Most places don’t have a “furniture street” or a “computer road” which allow you to compare prices easily. Instead, people often “let their fingers do the walking” through the store hot lines. From the first “hello”, customers receive a satisfying response to their questions. This initial contact can help them decide where to shop.

When customers get to the store, they are treated as honored guests. Customers don’t usually find store clerks sitting around watching TV or playing cards. Instead, the clerks greet them warmly and offer to help them find what they want. In most stores, the clear signs that label each department make shopping a breeze. Customers usually don’t have to ask how much items cost, since prices are clearly marked. And unless they’re at a flea market or a yard sale, they don’t bother trying to bargain.

When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy’s Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm “thank you” from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. That way, they don’t have to carry heavy bags out to the car.

By quoting (引用) the McDonald’s ad: “We do it all for you”, the author intends to_______.

A. suggest that customers believe what commercials say deeply

B. show readers the American idea on good customer service

C. express all the stores pay much attention to the customers

D. persuade readers to choose the stores with ads correctly

In the USA, what may you do at first if you want to do some shopping?

A. To visit a professional street with lots of similar stores.

B. To compare prices in many shops in the same street.

C. To make phone calls and get better shopping choices.

D. To receive other customers’ answers to the questions.

The underlined words “a breeze” in Para.3 most probably means _________.

A. an easy job　　 B. a trouble　　           C. a funny thing　　     D. a boring task

Which of the followings shows American stores offer convenience to customers in this passage?

A. The store clerks don’t usually sit around watching TV or playing cards.

B. Some stores offer price bargain to the customers like a yard sale.

C. The clerks give customers a smile and a warm “thank you” after paying.

D. Some stores open new checkout lanes when the lanes are crowded.

Which of the following can be the best title of this passage?

A. Customer Service in America                     B. Excellent Stores in America

C. Shopping Rules in America                           D. Being King or Queen in America

If I ____ more about diamond, I ____ cheated by that man.

  A. had known, would not be     B. had known; wouldn’t have been

  C. knew; would not have been   D. had known; would never be

__________I can see what you mean, even though I don’t share your point of view.

       A. In the way         B. On the way               C. In no way                 D. In a way

You have to wear special clothing, a helmet and a life jacket ____ your raft gets turned upside down or sinks.

A. so that                     B. in order that             C. now that                   D. in case

此题要求改正所给短文中的错误。对标有题号的每一行做出判断：如无错误，在该行右边横线上画一个勾（ √ ）；如有错误（每行只有一个错误），则按下列情况改正：

    此行多一个词：把多余的词用斜线（＼）划掉，在该行右边横线上写出该词，并也用斜线划掉。

    此行缺一个词：在缺词处加一个漏字符号（   ），在该行右边的横线上写出该加的词。

此行错一个词：在错的词下划一横线，在该行右边横线上写出改正后的词。

Born to be the basketball player, Kobe Bryant                                        __________

showed his shooting talent in an early age. He has always                       __________

occupied with proving his skills on the court and improving                    __________

himself. Having enjoyed a successfully high school basketball                 __________

career, Kobe went straight into the NBA after graduated. So                    __________

far, Kobe has led the Lakers to four NBA championships.                       __________

Thus, he is never content with his past achievements. He                         _________

is famous for getting his teammates stay up late practising.                            __________

When he learned a new move, he asks his teammates to practise              __________

it with him after it is perfect. “When you win, you have to                            __________

constantly look for ways to get better.” Kobe said.

Although this medicine can cure you _____ your illness, it has a bad effect _____ you.

A. for; in               B. for; on                            C. of; on                      D. of; at