No agreement was reached in the discussion as neither side would

give way to     .

A. another   B. any other                C. other              D. the other

    WHAT TO HIRE A LONDON BUS?

London United Busways has been carrying Londoners by horse-tram, electric tramway and omnibus since 1894. Today, working for Transport for London, we have over 650 red London buses.

Getting married?

Why not hire a world famous Routemaster and make your wedding truly special. Our classic bus has been re-sprayed to its original condition and fitted out to look like it did in its heyday. Provided with a courteous, fully trained driver and conductor and PA system, we can carry up to 70 of you guests.

Have  a special occasion?

Whether it’s a company event, birthday or a sporting experience,we have a bus for every occasion .Our Double Decker buses will hold up to 72 of your guests and Single Deckers up to 30.

All of our buses come with a fully trained driver.

Need a Stadium Service?

We ferry fans to and from Richmond Station to Twickenham Stadium for matches and concerts throughout the year. We also operate services to the new Wembley Stadium.Download the pdf document for details of our Stadium Services.

HIRE A VEHICLE

Please note . passengers are not allowed to stand on any Private Hire vehicle. For a customized quotation: Please click Online Private Hire Quotation

Tel: 020 8400 5502      Fax: 020 8400 5101

Email:hireabus@lonutd.co.uk

1. All the following are the advantages of a Routemaster EXCEPT  _______.

  A. being newly produced    B. a fully trained driver

  C. a PA system             D. carrying up to 70 guests 

2.If you are having a birthday party with 71 guests , what kind of vehicle will you hire?

  A. A Routermaster         B. A Double Decker bus

  C. A Single Decker bus     D. A horse-tram

3. We can learn from the passage that ______.

 A. London United Busways has a history of more than 200 years

 B. London United Busways provides matches and concerts in Twickenham Stadium and Wembley Stadium throughout the year

 C. all the passengers on the Private Hire vehicle’s should be seated 

 D. the buses can only be hired through the Internet。

We forget to bring our tickets , but please let us enter, _____？

 A. do you   B. can we   C. will you   D. shall we

The shop owner will get all these goods ordered ______ to the customers today .

A. to deliver        B. delivering       C. deliver                     D. delivered

 A big earthquake __________7.1 on the Richter scale struck Yushu, knocking down buildings and causing more than two thousands people to lose their lives．

A. measured                 B. measuring         C. to be   measured        D. measures

---- You _____ have given them some advice.

---- So I did, but who cared what I said?

        A. must           B. ought to           C. might           D. could

Research ________out at Livepool University supports this idea and suggests that if we don’t use the sense of direction, we’ll lose it.

  A. to carry        B. carrying       C. being carried     D.having carried

．After his journey from abroad, Richard Johns returned home, __________.

       A．exhausting       B．exhausted         C．being exhausted       D．having exhausted

A letter to Edward,a columnist (报刊专栏作家)

Dear Mr Expert,

I grew up in an unhappy and abusive home.I always Promised myself that I’d get out as soon as possible.Now,at the age of 20,I have a good job and a nice house,and I’m really proud of the independence I’ve achieved.

Here’s the problem:several of my friends who still live with their parents wish they had places like mine—so much so that they make mine theirs.

It started out with a couple of them spending the weekends with me.But now they seem to take it for granted that they can show up any time they like.They bring boyfriends over,talk on the phone and stay out forever.

I enjoy having my friends here sometimes—it makes the place feel comfortable and warm—but this is my home,not a party house.I was old enough to move out on my own,so why can’t I seem to ask my friends to respect my privacy(隐私)?

Joan

Edward’s reply to Joan

Dear Joan，

If your family didn’t pay attention to your needs when you were a child,you probably have trouble letting others know your needs now.

And if you’ve gathered your friends around you to rebuild a happy family atmosphere(气氛),you may fear that saying no will bring back the kind of conflict you grew up with—or destroy the nice atmosphere you now enjoy.You need to understand that in true friendship it’s Okay to put your own needs first from time to time.

Be clear about the message you want to send.For example,“I really love your company but I also need some privacy.So please call before you come over.”

Edward

1. We can learn from the first letter that Joan___________.

A.lives away from her parents                           B.takes pride in her friends

C.knows Edward quite well                               D.hates her parents very much

2. We can infer from the first letter that___________.

A.Joan considers her friends more important than her privacy

B.Joan’s friends visit her more often than she can accept

C.Joan doesn’t like the parties at all

D.Joan dislikes the boyfriends her friends bring over

3. According to Edward,why can’t Joan tell her friends her feelings?

A.She is afraid of hurting her friends.

B.She does not understand true friendship.

C.Her family experience stops her from doing so.

D.She does not put her needs first.

4 .The underlined word “conflict” in the second letter means___________.

A.dependent life            B.fierce fight                C.bad manners                     D.painful feeling

5.The second letter suggests that Edward      .

A.is worried about Joan’s problem

B.warns Joan not to quarrel with her friends

C.advises Joan on how to refuse people

D.encourages Joan to be brave enough

第二节（共5小题，每小题2分，满分10分）

根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。其中有两项为多余选项。

Is the customer always right? 71 Shopping is very much a part of a country’s culture, and attitudes to shopping and consumers vary from country to country just as much as climate or taste in food.

Recent economic hardship has given the consumers increased power in Europe because shopkeepers fight to win their share of reduced disposable(可支配的) income. This has meant falling prices, plenty of special offers and a re-examination of what customer service really means. 72 In restaurants in the south of the USA, for example, waiters compliment(恭维) you on your clothes, ask about your day, compliment you on your wisdom of your order and then return every ten minutes to refill your glass and make sure that everything is to your satisfaction.

Anyone who has waited 30 minutes to be served in a restaurant may possibly dream of such customer service. 73 In fact, different nationalities expect different types of service. As a friend of mine once told me, “By the end of evening I had spent as much time talking to the waiter as to my wife.”

A Chinese-American friend loves telling people about how her Chinese mother shops for clothes. First of all she waits until they are on sale. 74 And later she finds some small fault with the product and demands a further reduction. She never buys anything at the regular price. Could you imagine trying such ways in department stores in other countries?

Attitudes to service are, of course, affected by employers’ attitudes to their workers. As American waiters heavily depend on tips, they have to provide more service. But is this fair？ 75 It might not be a case of “Is the customer always right?” but a case of “How much service is it fair to expect?”

A.People often point to America as an example of good customer service.

B.It is a question of expectations.

C.Do we think it is fair to ask shop assistants to work late evenings or on Sundays?

D.Then she asks for a discount until she gets an even better price.

E.The answer, it seems, depends on which country you are in.

F.The way we shop shows the way we get along with other people.

G..However, do Europeans really want US style service?