A forced kindness no thanks． [ ] A． needs B． associates C． prays D． deserves 题目和参考答案——青夏教育精英家教网—

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　　I do a lot of management training each year for the Circle K Company. Among the topics we 1 in our classes is the 2 of quality employees.

　　 "What has 3 you to stay long enough to become a manager?" I asked.

　　After a while a new manager 4 the question and said slowly, "It was a baseball 5 ."

　　Cynthia said that she 6 to take a Circle K clerk job as an interim (临时的) job 7 she looked for something else. On her second day behind the counter, she received a 8 from her nine-year-old son. Jessie. He needed a baseball glove for Little League. She 9 that as a single woman, 10 was tight, and her first 11 would have to go for paying bills.

　　When Cynthia arrived for work the 12 morning, Patricia, the store manager, handed her a box "I overheard you 13 to your son yesterday," she said, "and I know that it is 14 to explain things to kids. This is a baseball glove for Jessie. I know you have to pay bills before you can buy gloves. You know we can't 15 good people like you as 16 as we would like to, 17 we do care, and I want you to know how 18 you are to us!"

　　The thoughtfulness, empathy (同情) and love of the store manager 19 that people remember more how much an employer 20 than how much he pays.

I do a lot of management training each year for the Circle K Company. Among the topic we ___1___ in our classes is the ___2___ of quality employees.

What has ___3___ you to stay long enough to become a manager?” I asked.

After a while a new manager ___4___ the question and said slowly, “It was a baseball ___5___.”

Cynthia said that she ___6___ to take a Circle K clerk job as an interim(临时的) job ___7___ she looked for something else. On her second day behind the counter, she received a ___8___ from her nine-year-old son, Jessie. He needed a baseball glove for Little League. She ___9___ that as a single woman, ___10___ was tight, and her first ___11___ would have to go for paying bills.

When Cynthia arrived for work the ___12___ morning, Patricia, the store manager, handed her a box. “I overheard you ___13___ to your son yesterday,” she said, “and I know that it is ___14___ to explain things to kids. This is a baseball glove for Jessie. I know you have to pay bills before you can buy gloves. You know we can’t ___15___ good people like you as ___16___ as we would like to, ___17___ we do care, and I want you to know how ___18___ you are to us!”

The thoughtfulness, empathy(同情) and love of the store manager ___19___ that people remember more how much an employer ___20___ than how much he pays.

1. A. discuss B. write C. learn D. find

2. A. managing B. selling C. keeping D. seeking

3. A. made B. ordered C. forced D. caused

4. A. made B. took C. raised D. replied

5. A. pole B. glove C. hole D. match

6. A. ought B. liked C. had D. used

7. A. when B. because C. while D. though

8. A. letter B. call C. notice D. announcement

9. A. turned out B. pointed out C. explained D. complained

10. A. work B. food C. money D. clothing

11. A. bill B. check C. day D. visit

12. A. last B. first C. next D. past

13. A. lying B. talking C. crying D. murmuring

14. A. good B. easy C. hard D. necessary

15. A. thank B. use C. employ D. pay

16. A. many B. early C. soon D. much

17. A. nor B. but C. and D. however

18. A. kind B. terrible C. much D. important

19. A. shows B. insists C. realizes D. recognizes

On August 26, 1999, New York City was struck by a terrible rainstorm. The rain caused the streets to 1 and the subway system almost came to a stop.

Unfortunately, this happened during the morning rush hour. Many people who were going to work were 2 to go home. Some battled to 3 a taxi or to get on a bus. Still others faced the 4bravely, walking miles to get to work.

I 5 to be one of people on the way to work that morning. I went from subway line to subway line only to find that most 6 had stopped. After making my way 7 crowds of people, I finally found a subway line that was 8. Unfortunately, there were so many people waiting to 9 the subway that I could not even get down the stairs to the 10 . So I took the train going in the opposite direction, and then switched back to the downtown train.

Finally, after what seemed like forever, the train 11 my stop. Then I had to walk several blocks in the increasingly heavy rain. When I finally got to my office, I was 12 through, exhausted and 13. w.w.k.s.5.u.c.o.m

My co-workers and I spent most of the day drying off. When it was 5:00 pm, I was ready to go home. I was about to turn off my computer 14 I received an email from Garth, my Director:

I would like to thank all of you who made the effort and 15 went to work. It is always reassuring(令人欣慰), at times like these, when employees so clearly show their 16 to their jobs. Thank you.

Garth’s email was short, but I learned more from that 17 message than I ever did from a textbook. The email taught me that a few words of 18 can make a big difference. The rainstorm and the traffic 19 had made me tired and upset. But Garth’s words immediately 20 me and put a smile back on my face.

1. A. confusion B. flood C. sink D. crash

2. A. forced B. refused C. adjusted D. gathered

3. A. order B. pay C. call D. search

4. A. climate B. scenery C. storm D. burden

5. A. occurred B. promised C. deserved D. happened

6. A. practice B. routine C. process D. service

7. A. to B. through C. over D. for

8. A. operating B. cycling C. turning D. rushing

9. A. check B. carry C. find D. board

10. A. street B. ground C. floor D. platform

11. A. paused B. crossed C. reached D. parked

12. A. wet B. weak C. sick D. hurt

13. A. ashamed B. discouraged C. surprised D. helpless

14. A. while B. when C. where D. after

15. A. hardly B. casually C. absolutely D. eventually

16. A. devotion B. donation C. concern D. reaction

17. A. accurate B. urgent C. brief D. humorous

18. A. promise B. appreciation C. admiration D. guidance

19. A. troubles B. signals C. rules D. signs

20. A. corrected B. supported C. amazed D. refreshed

I do a lot of management training each year for the Circle K Company. Among the topic we ___1___ in our classes is the ___2___ of quality employees.

What has ___3___ you to stay long enough to become a manager?” I asked.

After a while a new manager ___4___ the question and said slowly, “It was a baseball ___5___.”

Cynthia said that she ___6___ to take a Circle K clerk job as an interim(临时的) job ___7___ she looked for something else. On her second day behind the counter, she received a ___8___ from her nine-year-old son, Jessie. He needed a baseball glove for Little League. She ___9___ that as a single woman, ___10___ was tight, and her first ___11___ would have to go for paying bills.

When Cynthia arrived for work the ___12___ morning, Patricia, the store manager, handed her a box. “I overheard you ___13___ to your son yesterday,” she said, “and I know that it is ___14___ to explain things to kids. This is a baseball glove for Jessie. I know you have to pay bills before you can buy gloves. You know we can’t ___15___ good people like you as ___16___ as we would like to, ___17___ we do care, and I want you to know how ___18___ you are to us!”

The thoughtfulness, empathy(同情) and love of the store manager ___19___ that people remember more how much an employer ___20___ than how much he pays.

1. A. discuss B. write C. learn D. find

2. A. managing B. selling C. keeping D. seeking

3. A. made B. ordered C. forced D. caused

4. A. made B. took C. raised D. replied

5. A. pole B. glove C. hole D. match

6. A. ought B. liked C. had D. used

7. A. when B. because C. while D. though

8. A. letter B. call C. notic D. announcement

9. A. turned out B. pointed out C. explained D. complained

10. A. work B. food C. money D. clothing

11. A. bill B. check C. day D. visit

12. A. last B. first C. next D. past

13. A. lying B. talking C. crying D. murmuring

14. A. good B. easy C. hard D. necessary

15. A. thank B. use C. employ D. pay

16. A. many B. early C. soon D. much

17. A. nor B. but C. and D. however

18. A. kind B. terrible C. much D. important

19. A. shows B. insists C. realizes D. recognizes

20. A. needs B. gets C. likes D. cares

U.S. airlines are seeing a major interruption because of hundreds of flights canceled due to the ash cloud from the Icelandic volcano, but European flight companies will face the biggest losses.

The airline business has been tough: The decline dramatically slowed traffic; February heavy snow forced U.S. airlines to cancel thousands of flights; and now the ashes from the volcano stopped all traffic in and out of northern Europe for days.

"For U.S. flight companies, it'll be a relatively short-term hit," said Michael Boyd, president of Boyd Group International, an aviation (航空学) consulting firm. "We think right now they're down about $80 million in terms of lost income, and they're down domestically about 80,000 passengers that would have been flying domestically but aren't because they can't get here."

Delta announced that volcano-related interruption grounded about 400 flights until Monday at a cost of $20 million in lost revenues. But compare that to the recent snowstorms, when the airline canceled 7,000 flights and lost $65 million in revenue.

The disruption has created uncertainty for customers, but analysts say U.S. airlines won't face as many costs as you might think. They are not flying in extra planes to handle the passengers in trouble because, airline analyst Robert Mann said, companies simply don't have them.

"Airlines run a very lean operation now," Mann said. "So, since there are no spare aircraft or crews, the airlines will attempt to maximize loads on every one of their aircraft that do fly. But it may take days, or in some cases a week or so, to get some of these customers to where they want to go."

46. Which negative consequences mentioned in the passage did the disasters cause?

A. coldness, pollution and airlines’ losses

B. airport damage, pollution and slow traffic

C. passenger delay, coldness and airport damage

D. passenger delay, airlines’ losses and slow traffic

47. Which of the following statements is true according to the passage?

A. The fewest airplanes will fly the trapped passengers to their destinations.

B. All the customers are sure to be sent to their destinations in time.

C. The U.S. and U.K. airlines suffered the same losses in the natural disasters.

D. The volcano eruption reduced the traffic to and from northern Europe.

48. What does the last paragraph mainly tell us?

A. the troubles that the airlines will face after the ash cloud disappears

B. the measures that the airlines will take to maximize their profit

C. the present situation of the airlines and their plan to deliver the passengers

D. the reasons why the airlines run a fine operation

49. Why will it take a long time for airlines to send the passengers to their different destinations?

A. Because the passengers enjoy staying in airports to talk with one another.

B. Because the airlines don’t have spare planes or employees to serve.

C. Because the airlines don't have enough financial support after the disaster.

D. Because the passengers are asking for full refund from the airlines.

50. The passage is most probably from_______.

A．a novel B．a news report

C．a magazine D．a thesis

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