题目内容
Composition.
Directions: Write an English composition in 120-150 words according to the question given below.
设想你买了一本英语词典，发现有这样那样的质量问题，书店的态度又不好，因此给报社编辑写
信。信中必须包括以下内容：
1. 事情的起因
2. 与书店交涉的经过
3. 呼吁服务行业 (service industry) 必须提高服务质量
____________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
设想你买了一本英语词典，发现有这样那样的质量问题，书店的态度又不好，因此给报社编辑写
信。信中必须包括以下内容：
1. 事情的起因
2. 与书店交涉的经过
3. 呼吁服务行业 (service industry) 必须提高服务质量
____________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
Guided Writing:
Editor,
I am writing this letter to mirror some problems I run into recently and hope that the service industry
will be a little improved.
This weekend I got an English-English dictionary in a bookstore near my school for its cover is well
designed. But when I went home and turned the page, I found that the several pages of the dictionary had
been cracked and damaged. What is the matter, the misprints spread everywhere in the dictionary and
seriously disturbed my comprehension. With such damage and misprints to the dictionary, I went back to
the bookstore to ask for a change. But to my great surprise, the assistant of the bookstore refused my
request and even denied admitting the poor quality of the dictionary.
It goes without saying that today's market-oriented economy calls for much higher standard for service
industry. However, many of the commercials fail to meet this standard and the quality of the staff needs to
be improved. It's obvious that the poor quality of the businessmen in the service industry will not only deeply
discourage customers but also block the development of the economy. As a result, with much hope for your
newspaper to remind the service industry of attaching more importance to the service promotion, I write to
you.
With best regards!
Yours sincerely,
John Hans
Editor,
I am writing this letter to mirror some problems I run into recently and hope that the service industry
will be a little improved.
This weekend I got an English-English dictionary in a bookstore near my school for its cover is well
designed. But when I went home and turned the page, I found that the several pages of the dictionary had
been cracked and damaged. What is the matter, the misprints spread everywhere in the dictionary and
seriously disturbed my comprehension. With such damage and misprints to the dictionary, I went back to
the bookstore to ask for a change. But to my great surprise, the assistant of the bookstore refused my
request and even denied admitting the poor quality of the dictionary.
It goes without saying that today's market-oriented economy calls for much higher standard for service
industry. However, many of the commercials fail to meet this standard and the quality of the staff needs to
be improved. It's obvious that the poor quality of the businessmen in the service industry will not only deeply
discourage customers but also block the development of the economy. As a result, with much hope for your
newspaper to remind the service industry of attaching more importance to the service promotion, I write to
you.
With best regards!
Yours sincerely,
John Hans
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