根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余项。

    Getting your children to study can be a little like getting them to eat their vegetables.

    _______ Make a study time and have it at the same time every day.This will help your kid to learn to  schedule their day and will give them a sense of control over how they spend their time.

    Allow them to study in block of time, such as for half an hour with a five-minute break in the middle._____ Ideal (理想的) study times are after dinner or right after school before dinner

    Never allow your children to study in front of the television, as that will encourage passive activity._

    ______ You’ll also need to help your kids find the right place to study.After you’ve set up a good study time for little learners, set up a good place where they can get those creative juices flowing .

    Make sure there is a table or a desk and a comfortable chair.

    ___ This includes helping them out with their homework sometimes and being there for them with the answers to any questions.The input you give your children during study periods will help form a bond and help make studying enjoyable.

    A.Pick a place where your children can study properly

    B.Hold them to the schedule they create for themselves.

    C.Finally, spend time with your kids when they’re studying.

    D.Keep the atmosphere light and offer lots of encouragement, too.

    E.Instead, use TV as a treat or a reward when the homework is completed.

    F.Try to stop this bad habit by offering some sort of reward.

    G.One of the best ways to from good study habits for your kids is to design a schedule that they keep to.


第一节:完形填空(共15小题;每小题1.5分,满分22.5分)
阅读下面短文,掌握其大意,然后从1~15各题所给的四个选项(A、B、C和D)中选取出最佳选项,并在答题卡上将该项涂黑。
Nick sat in my classroom after school, five years ago, wanting help on a research paper that stood between him and graduation. An  1 student at the school, he felt much worried about his assignment.
Many  2 find themselves in the same position: A child feels lost with  3 and turns to you for help . Not wanting the child to   4  , some parents step in and take over. I could easily tell the  5  between a parent’s writing style and the sudent’s style on homework.
Parents often have purposes, but the result can be harmful. They’re cheating their kids out of the very   6   they want them to get Allowing children to master a skilllifelong gains.
Some ways to help without hurting:
Be a model learner. If your child sees you _8_ papers, magazines or literature, he’ll be _9 motivated to learn.
Ask _10_ needs to be done, and look over completed assignments. This shows that you  __11 them to do the work and consider it important enough to review.
If you’re  _12 that he or she is falling behind , talk with the teacher about it  ___13 doing the work yourself.
Nick made it through fine. I didn’t write her paper. Nor did his mother, instead, we guided him together. At_ 14_ , we are very happy to see him collect his diploma. But _15__ was prouder than Nick. He knew what he had done.
1.A.average      B. excellent    C. open-minded    D. absent-minded
2.A.children     B. teachers     C. parents        D. researchers
3.A.school       B. homework     C. research       D. classroom
4.A.study        B. graduate     C. succeed        D. fail
5.A.difference   B. similarity   C. comparison     D. distance
6.A.homework     B. purpose      C. education      D. school
7.A.results in   B. comes from   C. makes up       D. takes over
8.A.writing      B. reading      C. collecting     D. making
9.A.not          B. more         C. no longer      D. much
10.A.who          B. what         C. why            D. how
11.A.teach        B. allow        C. expect         D. force
12.A.sure         B anxious       C. worried        D. happy
13.A.rather than  B. instead of   C. except for     D. as well as
14.A.classroom    B. home         C. graduation     D. presentation
15.A.everyone     B. someone      C. anyone         D. no one

 A few months ago, it wasn't unusual for 47-year-old Carla Toebe to spend 15 hours per day online. She'd wake up early, turn on her laptop and chat on Internet dating sites and instant-messaging programs – leaving her bed for only brief breaks. Her household bills piled up, along with the dishes and dirty laundry, but it took constant complaints from her four daughters before she realized she had a problem.
  "I was starting to feel like my whole world was falling apart – kind of slipping into a depression," said Carla. "I knew that if I didn't get off the dating sites, I'd just keep going," detaching (使脱离) herself further from the outside world.
  Toebe's conclusion: She felt like she was "addicted" to the Internet. She's not alone.
  Concern about excessive Internet use isn't new. As far back as 1995, articles in medical journals and the establishment of a Pennsylvania treatment center for overusers aroused interest in the subject. But as reliance on the Web grows, there are signs that the question is getting more serious attention: Last month, a study published in CNS Spectrums claimed to be the first large-scale look at Internet overuse. The American Psychiatric Association may also consider listing Internet addiction in the next edition. And scores of online discussion boards have popped up, on which people discuss negative experiences tied to too much time on the Web.
The new CNS Spectrums study was based on results of a nationwide telephone survey of more than 2,500 adults. Like the latest survey, this one was conducted by Stanford University researchers. About 6% of respondents reported that "their relationships suffered because of excessive Internet use." About 9% attempted to conceal "nonessential Internet use," and nearly 4% reported feeling " still occupied by the Internet when offline."
  "The Internet problem is still in its early stage," said Maressa Orzack, a Harvard University professor. No single online activity is to blame for excessive use, he said. "They're online in chat rooms, checking e-mail, or writing blogs. The problem is not limited to porn (色情) or gambling websites.”
  “Excessive Internet use should be defined not by the number of hours spent online but in terms of losses.”said Maressa Orzack. "If it's a loss where you're not getting to work, and family relationships are breaking down as a result, then it's too much."
  Since the early 1990s, several clinics have been established in the U. S. to treat heavy Internet users. They include the Center for Internet Addiction Recovery and the Center for Internet Behavior.
  The website for Orzack's center lists the following among the psychological symptoms of computer addiction:
  ● Having a sense of happiness or excitement while at the computer.
  ● Longing for more and more time at the computer.
  ● Neglect of family and friends.
  ● Feeling empty, depremssed or irritable when not at the computer.
  ● Lying to employers and family about activities.
  ● Inability to stop the activity.
  ● Problems with school or job.
  Physical symptoms listed include dry eyes, backaches, skipping meals, poor personal hygiene (卫生) and sleep disturbances.
  “People who struggle with Internet overuse maybe depressed or have other mood disorders.” Orzack said. When she discusses Internet habits with her patients, they often report that being online offers a "sense of belonging, and escape, excitement and fun," she said. “Some people say relief…because they find themselves so relaxed.”
  Some parts of the Internet seem to draw people in more than others. Internet gamers spend countless hours competing in games against people from all over the world. One such game, called World of Warcraft, is cited on many sites by posters complaining of a "gaming addiction."
  Andrew Heidrich, an education network administrator from Sacramento, plays World of Warcraft for about two to four hours every other night, but that's nothing compared with the 40 to 60 hours a week he spent playing online games when he was in college. He cut back only after a full-scale family intervention (干预), in which relatives told him he'd gained weight.
  “There's this whole culture of competition that sucks people in with online gaming, ”said Heidrich, now a father of two. People do it at the expense of everything that was a constant in their lives." Heidrich now visits websites that discuss gaming addiction regularly “to remind myself to keep my love for online games in check”.
  Toebe also regularly visits a site where posters discuss Internet overuse. In August, when she first realized she had a problem, she posted a message on a Yahoo Internet addiction group with the subject line:“I have an Internet Addiction.”
  “I'm self-employed and need the Internet for my work, but I'm failing to accomplish my work, to take care of my home, to give attention to my children,”she wrote in a message sent to the group. “I have no money or insurance to get professional help; I can't even pay my loan and face losing everything.”
  Since then, Toebe said, she has kept her promise to herself to cut back on her Internet use. "I have a boyfriend now, and I'm not interested in online dating," she said by phone last week. "It's a lot better now."
【小题1】 What eventually made Carla Toebe realize she was spending too much time on the Internet?

A.Her daughter's repeated complaints.
B.Tiredness resulting from lack of sleep.
C.The poorly managed state of her house.
D.The high financial costs adding up.
【小题2】What is the main idea of para4?
A.A study claimed to be the first large-scale look at Internet overuse.
B.The American Psychiatric Association plans to list Internet addiction in its edition.
C.There are heated discussions about negative experiences over internet overuse.
D.There is a growing concern towards internet addiction.
【小题3】 According to Professor Maressa Orzack, Internet use would be considered excessive if ______.
A.it seriously affected family relationships
B.one visited porn websites frequently
C.too much time was spent in chat rooms
D.people got involved in online gambling
【小题4】 According to Orzack, people who struggle with heavy dependence on    
the Internet may feel ______.
A.discouragedB.pressuredC.depressedD.puzzled
【小题5】 Andrew Heidrich now visits websites that discuss online gaming addiction to _____.
A.improve his online gaming skills
B.control his desire for online gaming
C.show how good he is at online gaming
D.exchange online gaming experience
【小题6】Which of the following best describes the tone(口吻) of the passage ?
A.HumorousB.IronicC.ObjectiveD.Casual

To get an extra 14 years of life, don’t smoke, eat lots of fruits and vegetables, exercise regularly and drink alcohol in a proper amount. That is according to a study published this Monday in the Public Library of Science Medicine Journal.
After tracking more than 20,000 people aged 45-79 years in the United Kingdom from about 1993-2007, Kay-Tee, Khaw of the University of Cambridge and his colleagues found that people who adopted these four healthy habits lived an average of 14 years longer than those who didn’t.
“We’ve known for a long time that these behaviors are good things to do, but we’ve not seen this benefit before, ” said Susan Jebb, head of Nutrition and Health at Britain’s Medical Research Council. “The benefit was also seen regardless of whether or not people were fat and what social class they came from.”
Study participants(参与者)scored a point each for not smoking, regular physical activity, eating five servings of fruits and vegetables a day and moderate alcohol intake.
Public health experts said they hoped the study would inspire governments to introduce policies helping people to adopt these changes.But because the study only observed people rather than testing specific changes, it would be impossible to conclude that people who suddenly adopted these healthy behaviors would surely gain 14 years.
“We can't say that any person could gain 14 years by doing these things, ”said Dr.Tim Armstrong, a physical activity expert at the World Health Organization.“The 14 years is an average across the population of what's theoretically(理论上地)possible.”
“Most people know that things like a good diet matter and that smoking isn't good for them, ”Susan Jebb said.“We need to work on providing people with much more practical support to help them change.”
【小题1】Which of the following DOESN'T belong to the four healthy habits?

A.Eat five servings of fruits and vegetables a day.
B.Do proper exercise in the morning every day.
C.Drinking alcohol in the proper amount every day.
D.Having a cigarette before going to bed every day.
【小题2】We can learn from the passage that            
A.Susan Jebb did not take part in the study.
B.the study observed people as well as tested specific changes.
C.there's no need for people under 45 to adopt these good habits.
D.only those from first class can benefit from these healthy behaviors.
【小题3】What can be inferred from the passage?
A.All the people are well aware of the harm of their bad habits.
B.People aged 45 to 70 have bad habits in the United Kingdom.
C.Governments should take measures to help people change their bad habits.
D.People have adopted the four healthy habits after knowing they're good.
【小题4】What would be the best title for this passage?
A.Smoking and Drinking Cuts You 14 Years
B.How to Live a Much Healthier Life
C.Healthy Habits May Give Extra 14 Years
D.How to Make Your Life Longer Than Others

High-quality customer service is preached(宣扬) by many, but actually keeping customers happy is easier said than done.

Shoppers seldom complain to the manager or owner of retail store, but instead will alert their friends, relatives, co-workers, strangers and anyone who will listen.

Store managers are often the last to hear complaints, and often find out only when their regular customers decide to frequent their competitors, according to a study jointly conducted by Verde group and Wharton school.

“Storytelling hurts retailers and entertains consumers.” Said Paula Courtney, president of the Verde group. “The store loses the customer, but the shopper must also find a replacement.”

On average, every unhappy customer will complain to at least four other, and will no longer visit the specific store for every dissatisfied customer, a store will lose up to three more due to negative reviews. The resulting “snowball effect” can be disastrous to retailers.

According to the research, shoppers who purchased clothing encountered the most problems. Ranked second and third were grocery and electronics customers.

The most common complaints include filled parking lots, cluttered(塞满了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople.

During peak shopping hours, some retailers solved the parking problems by getting moonlighting local police to work as parking attendants. Some hired flag wavers to direct customers to empty peaking spaces. This guidance got rid of the need for customers to circle the parking lot endlessly, and avoided confrontation between those eyeing the same parking space.

Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions. Most importantly, salespeople should be diplomatic and polite with angry customers.

“Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly.” Said professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.”

Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.

1.Why are store managers often the last to hear complaints?

A. Few customers believe the service will be improved.

B. Customers would rather relate their unhappy experiences to people around them.

C. Customers have no easy access to store managers.

D. Most customers won’t bother to complain even if they have had unhappy experiences.

2.Shop owners often hire moonlighting police as parking attendants so that shoppers         .

    A. can find their cars easily after shopping                      B. won’t have trouble parking their cars

    C. can stay longer browsing in the store D. won’t have any worries about security

3.What contributes most to smoothing over issues with customers?

    A. Design of the store layout.              B. Hiring of efficient employees.

C. Manners of the salespeople.                  D. Huge supply of goods for sale.

4.To achieve better shopping experiences, customers are advised to        .

A. voice their dissatisfaction to store managers directly            

B. shop around and make comparisons between stores

C. settle their disputes with stores in a diplomatic way

D. put pressure on stores to improve their service

 

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