[题目]书面表达假设你是李华.上个月你从某国外网店订购了一件衬衫.一件外套和一条裤子.收到货后.你发现衬衫不是你要的尺码而且少了一粒纽扣.外套上有个小洞.裤子不是你要的颜色.请给该网店客服写封投诉信.内容主要包括:1. 出现的问题,2. 你期望的解决方案,3. 希望能尽快得到回复.注意:1. 词数100左右(开头和结尾已给出.但� 题目和参考答案——青夏教育精英家教网—

题目内容

【题目】书面表达

假设你是李华。上个月你从某国外网店订购了一件衬衫、一件外套和一条裤子。收到货后，你发现衬衫不是你要的尺码而且少了一粒纽扣，外套上有个小洞，裤子不是你要的颜色。请给该网店客服写封投诉信，内容主要包括：

1. 出现的问题；

2. 你期望的解决方案；

3. 希望能尽快得到回复。

注意：

1. 词数100左右（开头和结尾已给出，但不计入总词数）；

3. 可以适当增加细节，以使行文连贯；

参考词汇： button （纽扣） order （定货；定单） refund （退款）

Dear Sir\Madam,

I’m writing to make a complaint about

Yours,

Li Hua

【答案】

Dear Sir\Madam,

I’m writing to make a complaint about a shirt, a coat and a pair of trousers which I bought from your online shop last month.

Unfortunately, when the order (定货) arrived I realized that the shirt had a button（纽扣） missing and was not the size I had ordered. In addition, when I tried on the coat, I noticed that it had a hole in it. What’s worse, the color of the trousers was not what I had asked for either.

On the whole, I am not satisfied with your goods. I would like you to either change the order or give me a full refund (退款).

I’m looking forward to your early reply.

Yours,

Li Hua

【解析】

试题分析：考查半开放作文。本文要求以李华的身份给网店客服写投诉信，投诉所购买衬衫的质量问题。所以本文使用第一人称，交叉使用一般现在时和过去时。要点：1.购买产品存在问题：上个月从外网店订购了一件衬衫、一件外套和一条裤子。收到货后，发现衬衫不是你要的尺码而且少了一粒纽扣，外套上有个小洞，裤子不是所要的颜色。2.你期待的解决方案：换货或者退款；3. 希望能尽快得到回复。建议文章分成三段，三点各成一段。写作时，注意运用写作技巧，多使用高级词汇和高级句式。

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