Giving someone good news is easy, but what about bad news? Are there any good ways to give bad news without making people too upset? The following steps might help:

Say something positive. Try to start or end the conversation with some good news, so that it’s not all bad. For example, “ You did very well in the interview, but unfortunately we’ve given the job to somebody else.”

Prepare your listener for the news. Use phrases to introduce what you’re going to say, like “Unfortunately, …”, “ I’m really sorry , but…” or “ I’m afraid I’ve got some bad news.” This gives the listener time to prepare for what you’re going to say.

Try to give a reason. People like know why things go wrong. Try to explain the decision. If someone doesn’t get the job, can you explain why? If you have to cancel an appointment, try to give a reason.

Use a soft tone of voice. If you’re giving someone bad news, try to use a soft, calm voice to make your sound kind. Say things to show you understand, like “I’m really sorry.” Or “I know this must be disappointing.”

1. Which step isn’t mentioned in the passage?

A. Talk about problems

B. Try to give a reason

C. Say something positive

D. Prepare your listener for the news

2.What does the underlined word “ tone” mean in Chinese?

A. 词语 B. 语气 C. 眼神 D. 手势

3.Linda failed the test. She could tell her mum the news beginning with “__________”.

A. You lucky thing!

B. You’ll never guess what.

C. Bad news, I’m afraid.

D. That’s really wonderful.

4. Which of the following is NOT true according to the passage?

A. “Unfortunately” can be used to tell the bad news.

B. You can start the conversation with some good news.

C. Tone of voice is important when giving the bad news.

D. Nobody likes to know the reason why things go wrong.

5.The best title for the passage is “ _______”.

A. Bad news can be good news

B. Good ways to give bad news

C. It’s easy to give bad news

D. Giving bad news without any trouble

 

An important question about eating out is who pays for the meal. If a friend of yours asks you to have lunch with him, you may say something like this, “ I’m afraid it’ll have to be somewhere cheap, as I have little money.” The other person may say, “OK, I’ll meet you at McDonald’ s.”

This means that the two agree to go Dutch, that is, each person pays for himself. He may also say, “Oh, no, I want to take you to lunch at Smith’s.” or “ I want you to try the Chinese dumplings there. They are great.” This means the person wants to pay for both of you. If you feel friendly towards the person, you can go with him and you needn’t pay for the meal. You may just say, “ Thank you. That would be very nice.”

American custom about who pays for dates is much the same as in other parts of the world. In the old days, American women wanted men to pay for all the meals. But, today, a university girl or a woman in business world will usually pay for her own.

1.The passage tells us ________.

A. how to eat out

B. where to eat out

C. what to eat out

D. who pays for the meal

2.If you have little money, ________.

A. you’ll not pay for your meal

B. you’ll borrow some from others

C. you’ll have a cheap meal

D. you will not eat anything

3.“Go Dutch” in the passage means________.

A. 去吃饭 B. 就餐

C. 订餐 D. 各自付款

4.If your friend says to you “ I want to take you to lunch at noon”, that means _________.

A. the person wants to lend some money to you

B. the person wants to pay for both of you

C. the person will be angry with you

D. the person can’t understand you

5.In America, some girls and women _______in the old days.

A. asked men to pay for their meals

B. tried to pay for the men’s meals

C. tried to pay for their own meals

D. never had anything outside

 

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