Subject: Complaints（投诉）

Date: May 30, 2008

From: david@hotmail.com

To: glasgow@silverline.net

Dear Sir or Madam,

Last Thursday, I traveled on the 8:40 am train from Glasgow to London King's Cross and I was very unhappy with the service provided by your company.

The train was forty minutes late leaving Glasgow, and although the guard apologized, we were not given any reasons for the delay. We then had further delays when the train crew (乘务人员)changed at Preston and had to wait another thirty minutes. As a result, I missed my flight from London Healthrow to Frankfurt and had to wait for several hours.

What's more, the service on the train was also very poor. The trip took over five hours. Unluckily, there was no restaurant car on the train and only a bar with soft drinks. Worst of all, the air conditioning broke down halfway through the trip and it got hotter and hotter in the train. However, there was no apology for this. And before we reached King's Cross, the temperature was over 40 degree.

In view of the poor service, I felt I am entitled to compensation. (有权索赔 )

I look forward to hearing you.

　　　　　　　　　　　　　　　　　 Yours,

　　　　　　　　　　　　　　　　　 David Robertson

根据短文内容回答下列问题

16.　Where did David Robertson get on the train last Thursday?　　　 In 　　　　　　　　　.

17. What time did the train start its trip to King's Cross that morning? At 　　　　　　.

18. What happened to David because of the delay of the train?

.

19 . Why did it get hotter and hotter in the train?

　　　　　　　　　　　　　　　　 .

20. What do you think the company will do after they receive David's email?

　 I think they will 　　　　　　　　　　　　　　　　　.

One day a poor man was cutting a big piece of wood (木头) near a river. Suddenly his old axe (斧子) fell into the water. He felt very sad because he lost his only axe. Then all at once a beautiful fairy (仙女) came out and asked the man what the was matter.

“I have lost my axe.” he said, “It fell into the water when I was cutting the wood.”

The fairy showed him a gold axe and asked, “Is that yours?”

“No.” said the man.

The fairy then showed him a silver (银) axe and asked again, “Is this yours?”

“No.” again answered the man.   

Then she showed him the old axe.

“Yes, that is mine.” called out the happy man.

“I know it well enough.” said the fairy, “I only wanted to see if you would tell me the truth, and now I’ll give you the gold axe and the silver axe besides (包括) your own one.”

根据短文，判断正（T）误（F）。

(   ) 11. The man was poor, he had nothing but an old axe.

(   ) 12. The old axe fell into the river when the man was cutting the wood.

(   ) 13. The fairy asked the man if he lost a gold axe, then the man said “No”.

(   ) 14. When he saw his own axe, the man was very happy.

(   ) 15. At last, the man had two axes.

  When Mr. David retired (退休), he bought a small house in a village near the sea. He liked it and hoped to live a quiet life in it. But to his surprise, many visitors came to see his house in summer holidays, for it was the most interesting building in the village. From morning to night, there were visitors outside the house. They kept looking into the rooms through the windows and many of them even went into the house. He decided to drive the visitors away. So he put a notice on the window. The notice said，“If you want to satisfy your curiosity(好奇心),come in and look around. Price: twenty dollars.”Mr. David was sure that the visitors would stop coming, but he was wrong. More and more visitors came and Mr. David had to spend every day showing them around his house. “I came here to retire, not to work as a guide(导游)”, he said angrily. In the end, he sold the house and moved away。

(   ) 6. Mr. David’s house was      that many visitors came to see it.

     A. so small        B. so quiet     C. so interesting       D. such interesting

(   ) 7. Mr. David put a notice on the window in order       .

A. to drive the visitors away             

B. to satisfy the visitors curiosity

C. to let visitors come in and look around

D. to get some money out of the visitors

(   ) 8. The notice made the visitors      .

A. more interested in his house              

B. lost interest in his house

C. angry at the unfair price               

D. feel happy about the price

(   ) 9.  After Mr. David put up the notice      .

A．the visitors didn’t come any more 

B. fewer and fewer visitors came to see his house

C. more and more visitors came for a visit 

D. no visitor would pay the money for a visit

(   ) 10. At last he had to sell his house and move away because       .

A. he did not like it at all            

B. he could not work as a guide

C. he made enough money and wanted to buy a new expensive house

D. he could not live a quiet life in it

Flies (苍蝇) usually live in the dirty places.

   Let’s look at a fly, and see where it   1  . First, it flies out of the window,   2   it stands on   3   dirty things in the street, and then it flies back to the house and walks over your   4  .When a fly walks on the dirty things in the street, its   5   have got some germs   6   them. When the fly walks on your food with its dirty feet, it   7   the germs on your food.    What can you   8   this?

   First, we learn that we mustn’t leave dirty things in the street or on the ground near   9  . Second, we learn that all food must be covered so that flies may not   10   it. Third, we learn that flies often carry germs and we must kill them as soon as we see them.

(   ) 1. A. walks B. stands     C. lives      D. flies

(   ) 2. A. first B. second     C. third      D. fourth

(   ) 3. A. some  B. any        C. every      D. each

(   ) 4. A. food  B. drink      C. cups       D. bowls

(   ) 5. A. body  B. feet       C. eyes       D. head

(   ) 6. A. in    B. to         C. on         D. over

(   ) 7. A. carries             B. has        C. leaves  D. takes

(   ) 8. A. study from          B. study for  C. learn for   D. learn from

(   ) 9. A. the factory         B. our door   C. our house   D. a window

(   ) 10. A. arrive             B. get        C. arrive in   D. get to

He asked ____ they needed some more tea.
 A．Which   B．what　　C．whether　　 

— May I help you? You have lots of things to carry.　　
— Would you mind ______ for me?
A. carrying these books B. carry these books C. to carry these books　　　

-- Would you like some tea?

--Yes. Just ____.
　　　 A. little 　　 B. a little 　 C. a few

 Mr. Lee was _____ tired that he couldn‘t keep his eyes ______.
  A. too，open　　 B. so，closed　　　   C. too，closed　  

—Which park would you like to visit, People’s Park or West Hill Park?

—_____ . I would like to visit Seaside Park.

A. Both. B. Either C. Neither

Oh, Danny. It's raining outside. You’d better your raincoat.

A. put on B. wear C. dress