1．Good communication skills are key to success in life，work and relationships．Without effective （有效的） communication，a message can turn into error，misunderstanding，or even disaster．
Communication is the process by which we exchange information between people．To communicate well is to understand and to be understood．Communication can be successful only when both the sender and the receiver understand the same information．
In today's highly informational and technological environment，it has become more important to have good communication skills．Here are some important steps to communicate effectively：
Know what you want to say and why．Understand clearly the purpose of your message．Know to whom you are communicating and why．
How will you say it？We all know that it's not always what you say，but how you say it，that matters．Begin by making eye contact．You show trust and confidence when you look at others in the eyes when you speak．Second，pay attention to your body language，since it can say so much more than your words．By standing with your arms easily at your side，you tell others that you are open to hearing what they have to say．
Communication is a two-way street．After you have said what you have to say，stop and listen．Practice your listening skills．Be considerate of other speakers by waiting until they've finished．While others are talking，listen carefully and never cut them off．
Communication is the process by which we exchange information between people．To communicate well is to understand and to be understood．Communication can be successful only when both the sender and the receiver understand the same information．
In today's highly informational and technological environment，it has become more important to have good communication skills．Here are some important steps to communicate effectively：
Know what you want to say and why．Understand clearly the purpose of your message．Know to whom you are communicating and why．
How will you say it？We all know that it's not always what you say，but how you say it，that matters．Begin by making eye contact．You show trust and confidence when you look at others in the eyes when you speak．Second，pay attention to your body language，since it can say so much more than your words．By standing with your arms easily at your side，you tell others that you are open to hearing what they have to say．
Communication is a two-way street．After you have said what you have to say，stop and listen．Practice your listening skills．Be considerate of other speakers by waiting until they've finished．While others are talking，listen carefully and never cut them off．
| Definition of communication | Communication is the process by which exchange information （71）betweenpeople． |
| Some （72）advantages for paying attention to communication skills | l Key to success in life，work and relationships l Helping to understand each other l Being of much （73）importance at present as a result of the highly information and technology environment |
| Some steps to have an effective communication | l Have a （74）clearunderstanding of what your purposes，listers and reasons are． l Know how you say it because it is sometimes more important than what you say l Stop to listen after you have （75）finishedyou talk |
17．I have lived in France for nine years．but I cannot walk down the street without being recognized（认出） as an Englishman from 50 metres away，before I open my mouth．Why？
In France，the quickest way to recognize an Englishman is that he'll be the one with the belly（肚子） and the shirt hanging out．Englishmen often wear shapeless black T-shirts，either too big or too small．However．Frenchmen are more formal in dressing．Their T-shirts have collars（领子）．Shorts have buttons and zips rather than drawstrings（拉绳）．Shoes look expensive．
Englishmen think of lunchtime as I pm．but for Frenchmen it is 12 o'clock，one hour earlier．This may explain the sad looks if an Englishman arrives at a local restaurant at 1：30 pm．At that time most restaurants don't have waiters．All the cooking and serving may be done by the boss and his wife．When you arc shown to your table，just sit there and wait．Don't wave your hands to the waiters．Englishmen think guests should do something to make the waiters pay attention to them．But in France some bread and water will come first，then the waiters will take your order according to the rhythm（节奏） of the restaurant．Have enough patience（耐心）!
阅读以上信息，用恰当的词完成下面的表格，每空一词．
In France，the quickest way to recognize an Englishman is that he'll be the one with the belly（肚子） and the shirt hanging out．Englishmen often wear shapeless black T-shirts，either too big or too small．However．Frenchmen are more formal in dressing．Their T-shirts have collars（领子）．Shorts have buttons and zips rather than drawstrings（拉绳）．Shoes look expensive．
Englishmen think of lunchtime as I pm．but for Frenchmen it is 12 o'clock，one hour earlier．This may explain the sad looks if an Englishman arrives at a local restaurant at 1：30 pm．At that time most restaurants don't have waiters．All the cooking and serving may be done by the boss and his wife．When you arc shown to your table，just sit there and wait．Don't wave your hands to the waiters．Englishmen think guests should do something to make the waiters pay attention to them．But in France some bread and water will come first，then the waiters will take your order according to the rhythm（节奏） of the restaurant．Have enough patience（耐心）!
阅读以上信息，用恰当的词完成下面的表格，每空一词．
| Some（56）diffferencesbetween Englishmen and Frenchmen | ||
| Frenchmen | Englishmen | |
| Dress | ●wear T-shirts with collars ●wear shorts with buttons and zips ●wear shoes which （57）costmuch | ●wear T-shirts which are shapeless ●wear shorts mostly with drawstrings ●wear shoes which may be cheap |
| Lunch | ●have lunch at noon ●follow the rhythm of the restaurant | ●have lunch at or after 1 pm ●do something to attract the （58）waiters'/waiter's attention |
| Conclusion | ●Englishmen wear （59）lessformal clothes than Frenchmen． ●Englishmen can't be （60）patientenough for meals while Frenchmen can． | |
16．
26．The incorrect description of London Eye is thatC．
A．it is one of the world's tallest observation wheels
B．you can sec up to 40 kilometers away in all directions from each capsule
C．it has 32 capsules and carries around 1，000 visitors every day
D．you can enjoy a full 360-degree panorama when you are at the top of the wheel
27．The aim of opening Buckingham Palace to the public every summer is toD．
A．raise money for building a new palace
B．let visitors see the Changing of the Guard
C．lei visitors enjoy the Queen's country residence
D．raise money for repairing it and let visitors enjoy it
28．From the passage，we know thatD．
A．the British Museum is opened for free only in summer
B．the British Museum has more than 70 million objects
C some of the treasures were brought to England by foreign visitors
D．you may need 7 days to enjoy everything in the British Museum．
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 London Eye London Eye is 135 meters high and has become one of the world's tallest observation wheels（观景摩天轮）．It has 32 capsules（密闭舱） and carries about 10，000 visitors every day．You can travel in complete safely．And you can see up to 40 kilometers away in all directions from each capsule． Because of the way the capsules are hung，it provides a full 360-degree panorama（全景） when you are at the top of wheel． |  ●Buckingham Palace Buckingham Palace is Queen ElizabethⅡ's official residence （寝宫）．The State Room（国事厅） in it have been opened to the public for the Summer Opening since 1993．At first，the Summer Opening was considered a way to raise money for repairing Buckingham Palace，but it became so popular that the Queen has continued to let visitor enjoy it every summer．The Queen is not at Buckingham Palace when it is open to the public-she goes to one of her country residence． If you are visiting at a different time of the year，go to see the Changing of the Guard（换岗仪式）． |
 ●The British MuseumThe British Museum was opened to the public in 1753 and it continues to be free since then．More than 7 million objects arc kept in the British Museum，and it would probably take a week to see everything!Don't think the British Museum is full of works of art from old England．In fact，it is full of the treasures the soldiers brought back from faraway places．Those treasures include some collections which are the largest and best-known in the world． | |
A．it is one of the world's tallest observation wheels
B．you can sec up to 40 kilometers away in all directions from each capsule
C．it has 32 capsules and carries around 1，000 visitors every day
D．you can enjoy a full 360-degree panorama when you are at the top of the wheel
27．The aim of opening Buckingham Palace to the public every summer is toD．
A．raise money for building a new palace
B．let visitors see the Changing of the Guard
C．lei visitors enjoy the Queen's country residence
D．raise money for repairing it and let visitors enjoy it
28．From the passage，we know thatD．
A．the British Museum is opened for free only in summer
B．the British Museum has more than 70 million objects
C some of the treasures were brought to England by foreign visitors
D．you may need 7 days to enjoy everything in the British Museum．