I was so excited after I had found the holiday in the guidebook.It said, “Enjoy a week of sightseeing in one of Europe's most beautiful cities 1 staying at one of its best hotels.” Now I wasn't so sure.I had waited fifteen minutes at reception (前台) when I 2 and now the shower in my room wasn't working.I 3 hotel reception.
“Hello.This is Room 308.There isn't any 4 in my bathroom.”
“Are you sure?”
“Of course I'm sure!”
“I'll 5 our hotel engineer at once.”
An hour later, the engineer came to look at the 6 .He hit the pipes (水管) a few times and looked 7 .“Sorry, but I cannot fix it today.Maybe, tomorrow.” Then he 8 his hand.I couldn't believe it! He wanted a tip (小费) for doing 9 ! I was very angry.But suddenly, I had a better idea. 10 , I gave the engineer a few coins.He hadn't fixed my shower but he had taught me something 11 staying in his country.Two minutes later I was at the reception desk.I explained the 12 to the receptionist (接待员) and he replied, “Sorry.This is a 13 situation, but what can we do?” I knew exactly 14 to do.I gave the hotel manager a very large tip.Fifteen minutes later I 15 into Room 405.It was twice the size of Room 308, it had a wonderful view (景色) of the city, a comfortable bed and, most importantly, there was water in the bathroom.