When Kyle walked into Paul’s Pet World, he looked very anxious. He walked quickly to the store owner, Paul. Paul jumped out of his seat to greet Kyle. He was the store’s first customer of the day.
“Good morning, sir!” Paul said. “What can I help you with?”
“Well, I…,” Kyle started to say.
“Wait, don’t tell me,” Paul stopped him. “You are looking for a…a new dog… for your daughter’s birthday. Right?”
“Not really, I just…”
Paul didn’t let him finish. “Ah, I’ve got it. You just opened a new business, and you want some fish for your office. I have some very nice goldfish over here.”
“Actually, I…” Kyle was starting to look very anxious. His face had a strange look on it.
“No fish? Ah, a cat! You look like a cat person. At Paul’s Pet World, we have the best cats. Take a look at this cat---- long, white hair. She is looking at you. She is thinking, “Take me home. Take me home.” Would you like some cat food and toys as well?”
“No, thank you,” Kyle said. By this time, he had a pained look on his face. “Really, I’m no interested in cats or fish or dogs.”
“What do you want, then?” Paul asked.
Kyle looked like he was going to cry. “I just want to know if I can use your restroom!” he finally said.

【小题1】Paul didn’t advise Kyle to buy ____________.

A.catB.dogC.fishD.bird
【小题2】The word “pained” means ____________.
A.高兴的B.可爱的C.美丽的D.痛苦的
【小题3】Actually, Kyle went into the pet store to ___________.
A.buy some petsB.chat with PaulC.use the restroomD.see a friend
【小题4】The writer wants to tell us ___________.
A.a funny storyB.a wonderful petC.a strange pet shopD.a good pet seller

Saying no can be very difficult. People who are very shy often have little confidence. They think that they have to meet everyone’s need. It is very hard for them to say no. they sometimes feel shy if they say no, but doing things that they don’t want to will make them unhappy.

A simple and direct “No” is the best way. If you want to explain, you can keep it simple. Just say, “No, I’ve already made plans for this time” or, “Sorry, I’m afraid I’m not free at that time.”

Other ways of saying no:

▲  I can’t do this right now.

▲  No, but thank for asking.

▲  Please accept that I cannot come.

▲  I’d rather not.

To say no you should:

▲  Start the sentence with the word no.

▲  Shake your head when you say no to make sure they understand. Your voice should be clear and direct. Keep eye contact.

If someone makes a request, it is necessary to ask for time to think it over. The decision should be up to you, but sometimes it is difficult to say no. You can try to reply in the following way:

“Sorry. I would have taken care of your cat next weekend, but I will be going out. I know it will be hard to find someone to take care of the cat. I will try to help you next time.” Remember  that: you have the right to say no!

1.What does the writer encourage us to do?

2.How many ways of saying no are mentioned in the passage?

3.Who has a hard time saying no?

4.When you say no, what should you do as well?

5.If you want to refuse someone’s request, what will you say?

 

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