20. ---- It looks heavy. Can I give you a hand. ----- _________
A. Yes, I do. B. Yes, my pleasure C, No, never mind D. No, thanks.
19. ---- I am sorry, I _______ at you the other day.
---- Forget it. I was a bit out of control myself.
A. shouldn’t shout B shouldn’t have shouted C. mustn’t shout D. mustn’t have shouted