【题目】阅读下列短文,从每题所给的四个选项(A、B、C和D)中选出最佳选项。

Having good etiquette(礼节)at the workplace is very important to be a favorite in an office. However, it's observed that many people aren't aware of the workplace etiquette and this creates a very bad impression in the office. So it's important to know some workplace etiquette tips.

Among all the workplace etiquette guidelines(指南),the most important is to be punctual to your office. Though going late due to an emergency is okay, habitual late comers are never appreciated in any organization. By arriving at your office on time, you show that you're aware of your responsibilities and have respect for the organization. In case you feel that you would be late, call the concerned authority and report the matter to him or her.

Also, a proper knowledge of the workplace email etiquette is a must. In the official emails, you need to mention the subject concisely(简洁地),while at the same time include all the important details which are to be shared. You should use good and grammatically correct language while writing emails.

A knowledge of telephone etiquette in the workplace is very important as well. While talking on the telephone, be polite and listen to what they're saying carefully. Only then should you say what you feel. Speak in a voice which would be heard clearly at the other end.

The workplace guidelines are important even while you're dining or celebrating with your co-workers. If you get a call in between, receive it after you're permitted by the others by saying "excuse me". Don't talk loudly while eating. Greet people well and try to make them feel comfortable while being in your company.

These guidelines will help you become the best employee of a company. All the best!

【1】The intended readers of the passage are________.

A.managers in charge of a company

B.students of a business class

C.people who are hunting for jobs

D.ordinary employees in a company

【2】Why should you try to be punctual?

A.To prove you are not a habitual late comer.

B.To respect the rules of the organization.

C.To show that you are a responsible worker.

D.To win other workers' respect.

【3】How should you write an official email?

A.Write the subject clearly and simply.

B.Include all the details in the email.

C.Make the language as beautiful as possible.

D.Make emails as brief as possible.

【4】Which of the following is considered NOT acceptable about making phone calls in the workplace?

A.Using polite language.

B.Listening with patience and care.

C.Speaking clearly.

D.Answering a call whenever it comes in.

【5】In the writer's opinion,workplace etiquette________.

A.is easy to master

B.is considered important by all employees

C.can be helpful in doing your work well

D.will bring you good luck and good salaries

【题目】第二节 (共5小题;每小题2分,满分10分)

根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

New English Tests Are Better, but Harder

Public Speaking Training

·Get a coach

【1 , so get help. Since there are about a billion companies out there all ready to offer you public speaking training and courses, here are some things to look for when deciding the training that's right for you.

·Focus on positives

Any training you do to become more effective at public speaking should always focus on the positive aspects of what you already do well. Nothing can hurt confidence more than being told that you aren't doing well. 2 , so good public speaking training should develop those instead of telling you what you shouldn't do.

3 If you find a public speaking course that looks as though it's going to give you lots of dos and don't walk away! Your brain is so full of what you're going to be talking about. 4 . As far as we're concerned, there are basically no hard and fast rules about public speaking. Your audience can be your friends.

You are a special person not a clone.Most importantly, good public speaking training should treat you as a special one, with your own personal habits. 5 . Your training course should help you bring out your personality, not try to turn you into someone you're not.

A. You aren't like anybody else

B. You already do lots of things well

C. Turn your back on too many rules

D. Check the rules about dos and don't

E. Whatever the presentation, public speaking is tough

F .The one thing you don't want is for them to fall asleep

G. So trying to force a whole set of rules into it will just make things worse

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