Section B (10 marks)

Directions: Read the following passage. Complete the diagram by using the information for the passage. Write NO MORE THAN 3 WORDS for each answer.

When Should a Leader Apologize and When Not?

Why Difficult?

When we wrong someone we know,even not intentionally,we are generally expected to apologize so as to improve the situation. But when we’re acting as leaders,the circumstances are different. The act of apology is carried out not only at the level of the individual but also at the level of the institution. It is a performance in which every expression matters and every word becomes part of the public record. Refusing to apologize can be smart,or it can be stupid. So,readiness to apologize can be seen as a sign of strong character or as a sign of weakness. A successful apology can turn hate into personal and organizational harmony—while an apology that is too little,too late,or too obviously strategic can bring on individual and institutional ruin. What,then,is to be done?How can leaders decide if and when to apologize publicly?

Why Now?

The question of whether leaders should apologize publicly has never been more urgent. During the last decade or so,the United States in particular has developed an apology culture—apologies of all kinds and for all sorts of wrongdoings are made far more frequently than before. More newspaper writers have written about the growing importance of public apologies. More articles,cartoons,advice columns,and radio and television programs have similarly dealt with the subject of private apologies.

Why Bother?

Why do we apologize?Why do we ever put ourselves in situations likely to be difficult,embarrassing,and even risky?Leaders who apologize publicly could be an easy target. They are expected to appear strong and capable. And whenever they make public statements of any kind,their individual and institutional reputations are in danger. Clearly,then,leaders should not apologize often or lightly. For a leader to express apology,there needs to be a good,strong reason. Leaders will publicly apologize if and when they think the costs of doing so are lower than the costs of not doing so.

Why Refuse?

Why is it that leaders so often refuse to apologize,even when a public apology seems to be in order?Their reasons can be individual or institutional. Because leaders are public figures,their apologies are likely to be personally uncomfortable and even professionally risky. Leaders may also be afraid that the admission of a mistake will damage or destroy the organization for which they are responsible. There can be good reasons for hanging tough in tough situations,as we shall see,but it is a high-risk strategy.

―→·Public apology is much more than a(an) 1.act.

·It’s no 2. job to strike a balance between apologizing or not.

·Apologies not 3.offered can bring on individual and institutional ruin.

Why has the issue of public apology been so 4. now in USA?―→ ·In an 5., admission of all sorts of wrongdoings is more required than before.

·The 6. of public apologies has been widely reported in the mass media.

―→ ·Being public figures, leaders are supposed to appear 7..

·There needs to be a sufficient reason for a leader to 8. in public.―→ ·Making apologies is likely to be personally uncomfortable and 9..

·Admission of a mistake or wrongdoing will probably do 10.to their organization.

I was waiting for a phone call from my agent. He had left a message the night before, telling me that my show was to be cancelled. I called him several times, but each time his secretary told me that he was in a meeting and that he would call me later. So I waited, but there was still no call. Three hours passing by, I became more and more impatient. I was certain that my agent didn’t care about my work, and he didn’t care about me. I was overcome with that thought. I started to shout at the phone, “Let me wait, will you? Who do you think you are?”At that time I didn’t realize my wife was looking on. Without showing her surprise, she rushed in, seized the phone, tore off the wires, and shouted at the phone, “Yeah! Who do you think you are? Bad telephone! Bad telephone!” And she swept it into the wastebasket.

I stood watching her, speechless. What on earth…?

She stepped to the doorway and shouted at the rest of the house, “Now hear this! All objects in this room – if you do anything to upset my husband, out you go!” Then she turned to me, kissed me and said calmly, “Honey, you just have to learn how to take control.” With that, she left the room.

After watching a crazy woman rushing in and out, shouting at everything in sight, I noticed that something in my mood(情绪) had changed. I was laughing. How would I have trouble with that phone? Her antics helped me realize I had been driven crazy by small things. Twenty minutes later my agent did call. I was able to listen to him and talk to him calmly.

1.Why did the author shout at the telephone?

A. He was mad at the telephone.

B. He was angry with his agent.

C. He was anxious about his wife

D. He was impatient with the secretary.

2. What did the author’s wife do after she heard his shouting?

A. She said nothing B. She shouted at him.

C. She called the agent D. She threw the phone away

3.What made the author laugh?

A. His own behavior. B. His wife’s suggestion

C. His changeable feelings D. His wife’s sweet kiss.

4. What does the underlined word “antics” refer to?

A. Smart words B. Unusual actions

C. Surprising Looks D. Anxious feelings

阅读下面短文,掌握其大意,从每题所给的A、B、C、D四个选项中,选出最佳选项。

I sat in the chair reflecting on the past year. At that time, my Charley came into the room. Charley took one look at my face and she could I was off in another world. Charley said, “You have that on your face! Tell me what you were ”. “Well, Charley,” I replied, “I was listening to a song on the radio that asked you have done over the last year. When I on the year, I’ve realized I have had such good fortune, with a few bumps (碰撞) along the way.”

Charley immediately asked, “Tell me about the three things that you the most during this year.”

I sat thinking if I had to only three things that influenced me, what would they be? After a few minutes, I said, “OK, here are the three things that influenced me the most: My family. Throughout the year I had many , but my family were always there support and encouragement. My friends. Over the years I have my dreams and my goals with my friends. Some goals I have and other goals I have not. friends like you always supported and me. My colleagues. I have worked with some people over the last year. I have been very to have the opportunity to work with these excellent people over the last year.”

Charley smiled and said, “Do you realize that everything you have said has one thing in ?”

“What are you saying, Charley?” I asked.

She replied, “Neither the material things in your life, nor your job has had the most meaning in your life. It is the people in your life that have made the biggest in your life!”

I smiled. Material things are not , and while our jobs provide the means of existence for us, the important things in life are the people who touched our lives.

1.A. sister B. classmate C. mother D. friend

2.A.argue B. suggest C. tell D. wonder

3.A. look B. appearance C. mark D. mask

4.A. doing B. thinking C. listening D. annoying

5.A. where B. that C. what D. why

6.A. call B. talk C. insist D. reflect

7.A. influenced B. demanded C. entertained D. motivated

8.A. write B. pick C. get D. own

9.A. plans B. experiences C. challenges D. achievements

10.A. receiving B. expecting C. winning D. offering

11.A. shared B. provided C. connected D. compared

12.A. set B. realized C. failed D. scored

13.A. But B. Meanwhile C. Otherwise D. Unless

14.A. accepted B. satisfied C. replaced D. encouraged

15.A. stupid B. brave C. amazing D. ordinary

16.A. fortunate B. miserable C. unhappy D. surprised

17.A. character B. store C. common D. nature

18.A. effort B. spirit C. motivation D. people

19.A. choice B. difference C. problem D. progress

20.A. useful B. important C. practical D. unnecessary

Scott Fitzgerald, born on September 24, 1896, an American novelist, was once a student of St. Paul Academy, the Newman School and attended Princeton University for a short while. In 1917 he joined the army and was posted in Alabama, where he met his future wife Zelda Sayre. Then he had to make some money to impress her.

His life with her was full of great happiness, as he wrote in his diary: “My own happiness in the past often got such joy that I could share it even with the person dearest to me but had to walk it away in quiet streets and take down parts of it in my diary.”

This Side of Paradise, his first novel, was published in 1920. Encouraged by its success, Fitzgerald began to devote more time to his writing. Then he continued with the novel the Beautiful and Damned (1922), a collection of short stories Tales of the Jazz Age (1922), and a play The Vegetable (1923). But his greatest success was the novel The Great Gatsby, published in 1925, which quickly brought him praise from the literary world. Yet it failed to give him the needed financial security. Then, in 1926, he published another collection of short stories All the Sad Young Men.

However, Fitzgerald’s problems with his wife Zelda had an effect on his writing. During the 1920s he tried to reorder his life, but failed. By 1930, his wife had her first breakdown and went to a Swiss clinic. During this period he completed novels Tender Is the Night in 1934 and The Love of the Last Tycoon in 1940. While his wife was in hospital in the United States, he got totally addicted to (沉迷于) alcohol. Sheila Graham, his dear friend, helped him fight his alcoholism.

1.How many novels written by Fitzgerald are mentioned in the passage?

A. 5 B. 6 C. 7 D. 8

2.Which of the following is the correct order according to the passage?

a. He became addicted to drinking.

b. He studied at St. Paul Academy.

c. He published his first novel This Side of Paradise.

d. The Great Gatsby won high praise.

e. He failed to reorder his life.

f. He joined the army and met Zelda.

A. f-c-e-a-b-d B. b-e-a-f-c-d

C. f-d-e-c-b-a D. b-f-c-d-e-a

3.We can infer from the passage that Fitzgerald __________.

A. had made some money when he met Zelda in Alabama

B. was well educated and well off before he served in the army

C. would have completed more works if his wife hadn’t broken down

D. helped his friend get rid of drinking while his wife was in hospital

4.The passage is probably followed by a concluding paragraph about __________.

A. Zelda’s personal life

B. Zelda’s illness and treatment

C. Fitzgerald’s friendship with Graham

D. Fitzgerald’s contributions to the literary world

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