完形填空

阅读下面短文,从短文后各题所给的四个选项(A、B、C和D)中,选出可以填入空白处的最佳选项,并在答题卡上将该项涂黑。

After giving a talk at a high school, I was asked to pay a visit to a special student. An__________had kept the boy home, but he had expressed an interest in meeting me. I was told it would mean a great ____________ to him, so I agreed.

During the nine?mile drive to his home, I found out something about Matthew. He had muscular dystrophy(肌肉萎缩症). When he was born, the doctor told his parents that he would not live to five, and then they were told he would not___________it to ten. Now he was thirteen. He wanted to meet me___________I was a gold?medal power lifter, and I knew about____________obstacles and struggling to achieve my dreams.

I spent over an hour talking to Matthew. Never once did he ___________ or ask, “Why__________?” He spoke about winning and succeeding and achieving his dreams.____________, he knew what he was talking about. He didn't mention that his classmates had___________him because he was different. He just talked about his___________for the future, and how one day he wanted to lift weights with me.

When we had finished talking, I went to my briefcase and___________out the first gold medal I had won and put it around his___________. I told him he was more of a ___________ and knew more about success and conquering difficulties than I ever would. He looked at it for a moment, then took it__________and handed it back to me. He said, “You are a champion. You____________ that medal. Someday when I get to the Olympics and win my own medal, I will show it to you.” Last summer I received a ________ from Matthew's parents telling me that Matthew had___________away. They wanted me to have a letter he had written to me a few days before:

Dear Dick,

My mum said I should send you a thank?you letter for the picture you sent me. I also want to let you know that the doctors tell me that I don't have a__________time to live any more, but I still smile as much as I can.

I told you someday that I would go to the Olympics and win a gold medal, but I know now I will never get to do that.__________, I know I'm a champion, and God knows that too. When I get to Heaven, God will give me my____________and when you get there, I will show it to you. Thank you for loving me.

Your friend,

Matthew

1.A. order B. illness C. instruction D. idea

2.A. desire B. conscience C. deal D. intention

3.A. manage B. rid C. survive D. make

4.A. because B. until C. before D. though

5.A. overcoming B. overlooking C. overtaking D. overflowing

6.A. explain B. laugh C. panic D. complain

7.A. you B. us C. me D. it

8.A. Strangely B. Obviously C. Abruptly D. Occasionally

9.A. made use of B. made notes of C. made fun of D. made out of

10.A. hopes B. fears C. standards D. illusions

11.A. carried B. pulled C. sucked D. wiped

12.A. hand B. arm C. head D. neck

13.A. life?winner B. fortune?teller C. trouble?maker D. fate?challenger

14.A. in B. off C. out D. over

15.A. regained B. matched C. lost D. deserved

16.A. card B. gift C. prize D. letter

17.A. given B. passed C. faded D. run

18.A. ripe B. flexible C. long D. good

19.A. However B. But C. Thus D. Therefore

20.A. certificate B. opportunity C. picture D. medal

Most of us are expecting high-quality customer service in our daily life, but actually enjoying a happy purchase is easier said than done.

Shoppers seldom complain to the manager or owner of a retail store, but instead they will alert their friends, relatives, co-workers, strangers—and anyone who will listen.

Store managers are often the last to hear complaints, and often find out only when their regular customers decide to frequent their competitors, according to a study jointly conducted by Verde Group and Wharton School.

“Storytelling hurts retailers and entertains consumers,” said Paula Courtney, President of the Verde Group. “The store loses the customer, but the shopper must also find a replacement.

On average, every unhappy customer will complain to at least four others, and will no longer visit the specific store. For every dissatisfied customer, a store will lose up to three more due to negative review. The resulting “snowball effect” can be disastrous to retailers.

According to the research, shoppers who purchased clothing encountered the most problems. Ranked second and third were grocery and electronic customers.

The most common complaints include filled parking lots, cluttered (塞满了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople.

During peak shopping hours, some retailers solved parking problems by getting moonlighting (业余兼职的) local police to work as parking attendants. Some hired flag wavers to direct customers to empty parking spaces. This guidance eliminated the need for customers to circle the parking lot endlessly, and avoided confrontation between those eyeing the same parking space.

Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions.

Most importantly, salespeople should be diplomatic and polite with angry customers.

“Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly,” said Professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.”

Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.

1.Why are store managers often the last to hear complaints?

A. Most customers won’t bother to complain even if they have had unhappy experiences.

B. Customers have no easy access to store managers.

C. Few customers believe the service will be improved.

D. Customers would rather relate their unhappy experiences to people around them.

2.What does Paula imply by saying “the shopper must also find a replacement” ?( Para. 4)

A. New customers are bound to replace old ones.

B. Most stores provide the same kind of service.

C. Not complaining to manager causes the shopper some trouble too.

D. It is not likely the shopper can find the same products in other stores.

3.Shop owners often hire moonlighting police as parking attendants so that shoppers________.

A. can stay longer browsing in the store

B. won’t have trouble parking their cars

C. won’t have any worrier about security

D. can find their cars easily after shopping

4.What contributes most to smoothing over issues with customers?

A. Design of store layout.

B. Hiring of efficient employees

C. Huge supply of goods for sale.

D. Manners of the salespeople.

5.To achieve better shopping experiences, customers are advised to ________.

A. exert pressure on stores to improve their service

B. voice their dissatisfaction to store managers directly

C. settle their disputes with stores in a diplomatic

D. shop around and make comparisons between stores

The world's first hamburger doesn't come from where you think it comes from. It wasn't invented in the United States, and it didn't originate in Germany. No, the world's first hamburger comes from China.

If you're scratching your head right now, you're not alone. But Chinese hamburgers are very real and they definitely predate the hamburgers we call our own in the U.S. Known as rou jia mo, which translates to "meat burger" or "meat sandwich", they consist of chopped meat inside a pita-like bun, and they've been around since the Qin Dynasty, from about 221 BC to 207 BC. Despite the differences between this Chinese street food and our American-style burgers, the rou jia mo has been called the world's first hamburger.

The rou jia mo originated in the Shanxi Province of China, and is now eaten all over the country. It's typically prepared and eaten on the street. The dough for the bun, or mo, consists of a simple mixture of wheat flour, water and maybe yeast. Of course recipes may vary, but this basic equation makes for a chewy and subtle pillow for the delicious filling. While the mo is traditionally baked in a clay oven, today it's often fried in a pan. They may look a little like Chinese steamed buns or baozi, but the dough for those are, of course, steamed, not baked or fried.

The meat filling might consist of chopped pork, beef, lamb or chicken that has been stewed with a variety of spices, like ginger, cloves, coriander and star anise. You might also find herbs like cilantro or greens like lettuce garnishing the sandwich.

1.What does the underlined word mean?

A. noodle B. food C. bread D. beverage

2.Which of the following is TRUE?

A. The mo people eat today is baked in a clay oven.

B. The world's first hamburger which was originated in the Shanxi Province of China is popular around the world.

C. The rou jia mo has a history of more than 2200 years.

D. The rou jia mo and American-style burgers share a similar cooking process.

3.What would be the best title for the passage?

A. Delicious hamburger

B. How to cook hamburger

C. Chinese invented hamburger

D. History of hamburger

While some scientists overlook the existence of a sixth sense for danger, a new research from Washington University in St. Louis has discovered a brain area that clearly acts as an early warning system and helps us adjust our behavior to avoid dangerous situations.

"Our brains are better at picking up not obvious warning signs than we previously thought," said Joshua Brown, a PhD in psychology in the issue of the journal Science.

The findings offer exact scientific evidence for a new way to form a concept of the complex control processes taking place in and around the ACC, a brain area located near the top of the frontal lobes(耳垂) and along the walls that divide the left and right hemispheres(大脑半球).

"In the past, we found activity in the ACC when people had to make a difficult decision, or after they make a mistake," Brown said. "But now we find that this brain area can actually learn to recognize when you might make a mistake, even before a difficult decision has to be made. So the ACC appears to act as an early warning system—— it learns to warn us in advance when our behavior might lead to a negative outcome, so that we can be more careful and avoid making a mistake."

By providing a clearer picture by which we self monitor and control our behavior, the study is an important step in efforts to develop more effective treatments for mental illnesses. It also provides a new way of understanding inappropriate behaviors that often accompany mental illnesses.

"Our results suggest how injury of the ACC can lead to breakdowns in the early warning system, so that the brain fails to stop or control inappropriate behavior ahead of time," said Brown. "On the other hand, in those persons with mental disorder, the ACC might warn us of an upcoming problem even when no problem is in the existence."

Known to be an important part of the brain's control system, the ACC is believed to help adjust between cold, hard, fact-based reasoning and emotional responses, such as love, fear or expectation.

1.According to the passage, the ACC____________.

A. refers to the sixth sense for danger

B. deals with obvious warning situations

C. connects the left and right hemispheres

D. sends warning messages in advance

2.The new research is beneficial because it ________ .

A. provides a new way of avoiding mistakes

B. adjusts emotional responses in time of danger

C. helps find better treatments for mental illnesses

D. assists people in predicting and avoiding danger

3.The new research helps us understand _________.

A. why we are likely to make mistakes when the ACC is badly injured

B. why people with illnesses usually have so many strange behaviors

C. how the ACC works when something dangerous happens

D. how our brain warns us of failure in advance

根据短文内容,选出最佳选项,选项中有两项为多余选项。

American black bears appear in a variety of colors despite their name. In the eastern part of their range, most of these bears have shiny black fur, but in the west they grow brown, red, or even yellow coats. 1. Even in the same litter (一窝幼崽), both brown and black furred bears may be born.

Black bears are the smallest of all American bears, ranging in length from five to six feet, weighing from three hundred to five hundred pounds. 2.

3. However, if attacked, most can climb trees and cover ground at great speeds. When angry or frightened, they are formidable enemies.

Black bears feed on leaves, herbs, fruit, berries, insects, fish, and even larger animals. 4. Unlike squirrels, woodchucks, and many other woodland animals, bears do not actually hibernate. Although the bear does not eat during the winter months, sustaining itself from body fat, its temperature remains almost normal, and it breathes regularly four or five times per minute.

5. They prefer to live in caves. Baby black bears are born in January or February after a gestation(怀孕) period of six to nine months, and they stay with their mother until they are fully grown or about one and a half years old. Black bears can live as long as thirty years in the wild, and even longer in some nature reserves.

A. To the north, the black bear is actually gray or white in color.

B. Black bears mate all year round

C. One of the most interesting characteristics of bears, including the black bear, is their winter sleep.

D. Like all bears, the black bear is timid, clumsy, and rarely dangerous.

E. Bears often eat a lot of food before they hibernate in their caves.

F. Most black bears live alone, except during mating season.

G. Their eyes and ears are small and their eyesight and hearing are not as good as their sense of smell.

完形填空,阅读下列短文,从每题所给的A,B,C,D四个选项中选出最佳答案。

Once upon, there were two traveling angels who stopped to spend the night in the home of a wealthy family. The family was impolite and to let the angels stay in the guest room. Instead, the angels were given a space in the underground room. As they their bed on the hard floor, the older angel saw a hole in the and repaired it. When the younger angel asked why, the older angel , "Things aren't always what they seem."

The next night the pair came to rest at the house of a very , but very kind farmer and his wife. sharing what little food they had, the couple let the angels sleep in their bed________ they could have a good night's rest. When the sun came up the next morning, the angels found the farmer and his wife in . Their only cow, whose milk had been their only income, lay in the field.

The younger angel was very angry and asked the older angel, "How could this ? Why did you not watch out for the cow? The first man had ________ , yet you watched over his house," she accused. "The second family had little but was ________ to share everything, and you did not help."

"Things aren't always what they seem," the older angel replied. "When we ________ in the underground room, I noticed there was gold ________ in that hole in the wall. Since the owner was so greedy and unwilling to________ his good fortune, I asked God if I could ________ the wall so he couldn't find it. Then last night as we slept in the farmer's bed, the angel of death came for his wife. I asked God if the angel could take the cow ________. You see, things aren't always what they seem. "

Sometimes this is exactly what happens when things don’t ________ the way they should. You need to ________ that every outcome is always to your advantage. You might not know it until sometime later.

1.A. decided B. preferred C. agreed D. refused

2.A. cool B. cold C. warm D. comfortable

3.A. made B. set C. fixed D. decorated

4.A. ground B. ceiling C. wall D. window

5.A. screamed B. spoke C. sang D. replied

6.A. rich B. poor C. lucky D. fortunate

7.A. Before B. Since C. After D. When

8.A. where B. what C. why D. which

9.A. sweat B. tears C. power D. danger

10.A. happy B. disappointed C. alive D. dead

11.A. appear B. happen C. run D. operate

12.A. something B. nothing C. none D. everything

13.A. willing B. reluctant C. disgusting D. surprising

14.A. parked B. camped C. stayed D. remained

15.A. stored B. stolen C. robbed D. picked

16.A. divide B. show C. share D. Separate

17.A. crash B. erase C. smash D. seal

18.A. instead B. beyond C. away D. aside

19.A. turn in B. turn out C. turn to D. turn off

20.A. hope B. wish C. trust D. suppose

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