The office has always been a place to get ahead. Unfortunately, It is also a place where a lot of natural resources start to fall behind. Take a look around next time you’re at work. See how many lights are left on when people leave. See how much paper is being wasted. How much electricity is being used to run computers that are left on. Look at how much water is being wasted in the rest-rooms. And how much solid waste is being thrown out in the rubbish cans. We bet it’s a lot.

Now, here are some simple ways you can produce less waste at work. When you are at the copier, only make the copies you need. Use both sides of the paper when writing something less important. Turn off your lights when you leave. Use a lower watt bulb in your lamp. Drink your coffee or tea out of your mugs instead of single-use cups. Set up a recycling box for cans and one for bottles. And when you’re in the bathroom brushing your teeth or washing your face, don’t let the tap run. Remember, if we use fewer resources today, we’ll save more for tomorrow.

1.The main purpose of the passage is to tell people _______.

A. the disadvantages of working in an office

B. the waste produced in an office

C. to save resources when working in an office

D. how to save water in a restroom

2.From the passage we can infer that in the office ________.

A. using computers is a waste of resource

B. many people don’t turn off the computers after using them

C. computers are to make electricity

D. a computer is not a must for working

3.It is suggested that we use both sides of the paper at the copier because _______.

A. we are short of paper B. the printing is not important

C. we should save paper D. we have to pay for the paper

4.The underlined word mugs is most likely to be _______.

A. a machine that makes coffee

B. a container that can be used again and again

C. a paper product for tea

D. something that can only be found in an office

According to German researchers, forcing people to be happy and polite all the time is likely to make them sick. They believe most at risk are air hostesses, call center operators, waiters and other workers in close contact with the public.

Professor Dicter Zapf, a researcher into human emotions at Frankfurt University, said false friendliness led to depression, stress and a lowering of the immune(免疫) system. This can lead to more serious illness such as high blood pressure and so on.“Every time a person is forced to repress his true feelings, there are negative consequences for his health,”said Professor Dieter Zapf.

In order to reach these conclusions, for over two years, 4,000 volunteers including shop workers and air hostess, were put in an imaginary call center and abused by customers. Some of the participants were allowed to answer back, while others had to be polite and friendly all the time.

Those who stood up to clients(顾客) had a rapid heartbeat for a brief period, but for those who had to remain friendly, their heart was still racing long after the client had hung up.

The conclusion reached by the researchers was that“being friendly against one's will causes nothing but stress”.

Professor Zapf said, “We are all able to control our emotions, but it becomes difficult to do this over a long period as air hostesses are forced to on long flights.”

“These people need space away from the passengers where they can be on their own and let their feelings run free. We have to get away from the ‘customer is king’ attitude and show more respect to those working in the service industries.”

1.Who are most at risk when forced to be polite all the time?

A. Those connected with the public. B. Those in service industries.

C. Those with high blood pressure. D. Those working at the airport.

2.According to Professor Dicter Zapf, false friendliness can _____.

A. cause conflicts among people B. improve people’s relationship

C. control high blood pressure D. lead to more serious illnesses

3.What can be inferred from the text?

A. About 4000 voluntary students took part in the research.

B. Those allowed to answer back had a slow heartbeat.

C. Those forced to remain polite are likely to have heart problems.

D. Air hostess should be allowed to lose their temper on long flights.

4.What is the main purpose of this text?

A. To tell people to take the “customer is king” attitude.

B. To persuade people out of working in service industries.

C. To appeal to people to respect those in service industries.

D. To remind people in service industries to control their emotions.

Dos and Don’ts for USA Travel

Despite what difficult procedures (程序) you may have endured to get to the U.S., including visa troubles, airport security screenings, and the like, the United States is a rather relaxing place once you arrive. 1. Following are basic tips about traveling in the USA.

Don’t try to see and do too much.

2. Many foreign visitors to the United States try to see New York, Washington DC, Miami, and Los Angeles all in one trip. That kind of touring can leave a traveler very tired if you have limited vacation days. The best way is to focus on a region and more deeply.

3.

While traveling in the United States, do be sure to smile, ask questions, say “please” and “thank you”, and be patient. In almost all cases, your kindness will be rewarded by locals who want to show you the best of their cities and towns.

Do obey traffic signs and laws.

Traveling outside of the United States, I have noticed that stop lights and “No Parking” signs in some parts of the world are only suggestions for drivers. Not in America. Drivers must come to a full stop at a red light and remain stopped until the light turns green. 4.

Do be on time.

America take punctuality very seriously. 5. Give yourself more time than you think you’ll need to get to some place, especially if you’re not familiar with the area as unexpected delays can happen, such as heavy traffic.

A. It is considered rude to be late.

B. Besides, drivers should obey the speed limit.

C. Do be kind, smile, and enjoy yourself.

D. Don’t assume you can smoke anywhere.

E. The United States is larger than Europe.

F. Try to use the vocabulary they use in their everyday life.

G. But we do have a few rules that foreign visitors may not know about.

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