According to German researchers, forcing people to be happy and polite all the time is likely to make them sick. They believe most at risk are air hostesses, call center operators, waiters and other w 题目和参考答案——青夏教育精英家教网—

题目内容

According to German researchers, forcing people to be happy and polite all the time is likely to make them sick. They believe most at risk are air hostesses, call center operators, waiters and other workers in close contact with the public.

Professor Dicter Zapf, a researcher into human emotions at Frankfurt University, said false friendliness led to depression, stress and a lowering of the immune(免疫) system. This can lead to more serious illness such as high blood pressure and so on.“Every time a person is forced to repress his true feelings, there are negative consequences for his health,”said Professor Dieter Zapf.

In order to reach these conclusions, for over two years, 4,000 volunteers including shop workers and air hostess, were put in an imaginary call center and abused by customers. Some of the participants were allowed to answer back, while others had to be polite and friendly all the time.

Those who stood up to clients(顾客) had a rapid heartbeat for a brief period, but for those who had to remain friendly, their heart was still racing long after the client had hung up.

The conclusion reached by the researchers was that“being friendly against one's will causes nothing but stress”.

Professor Zapf said, “We are all able to control our emotions, but it becomes difficult to do this over a long period as air hostesses are forced to on long flights.”

“These people need space away from the passengers where they can be on their own and let their feelings run free. We have to get away from the ‘customer is king’ attitude and show more respect to those working in the service industries.”

1.Who are most at risk when forced to be polite all the time?

A. Those connected with the public. B. Those in service industries.

C. Those with high blood pressure. D. Those working at the airport.

2.According to Professor Dicter Zapf, false friendliness can _____.

A. cause conflicts among people B. improve people’s relationship

C. control high blood pressure D. lead to more serious illnesses

3.What can be inferred from the text?

A. About 4000 voluntary students took part in the research.

B. Those allowed to answer back had a slow heartbeat.

C. Those forced to remain polite are likely to have heart problems.

D. Air hostess should be allowed to lose their temper on long flights.

4.What is the main purpose of this text?

A. To tell people to take the “customer is king” attitude.

B. To persuade people out of working in service industries.

C. To appeal to people to respect those in service industries.

D. To remind people in service industries to control their emotions.

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Trump also has said he may raise tariffs(关税) on Chinese goods sold in the US.

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B. Jack Ma and Trump took a friendly attitude towards each other.

C. they discussed plans to allow US businesses to sell to Asia.

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2.A. excited B. skilled C. born D. considerate

3.A. worried B. confused C. proud D. painful

4.A. worse B. less C. degree D. more

5.A. employer B. employee C. degree D. guarantee

6.A. However B. On the contrary C. In other words D. Therefore

7.A. disagreed B. disliked C. disappeared D. discouraged

8.A. high B. same C. low D. distant

9.A. silly B. likely C. wise D. simple

10.A. select B. shake C. suffer D. scold

11.A. drivers B. teachers C. cooks D. customers

12.A. improve B. put up C. postpone D. come up

13.A. forget B. sell C. train D. harm

14.A. standards B. limits C. borders D. patience

15.A. picking B. teaching C. tolerating D. weighing

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17.A. productive B. affected C. strict D. straight

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1．你的梦想是什么；

2．你为什么有这样的梦想；

3．对于梦想你最大的困扰是什么；

4．你将怎样努力。

要求：1．词数100左右，开头语己为你写好；

2．可以适当增加细节，以使行文连贯。

Everyone has his own dream..

______________________________________________________________________________________________________

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假定英语课上老师要求同桌之间交换修改作文，请你修改你同桌写的以下作文。文中共有10处语言错误，每句中最多有两处。每处错误仅涉及一个单词的增加、删除或

修改。

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删除：把多余的词用斜线(\)划掉。

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注意：1. 词数100左右。

2. 短文必须包含全部的内容要点。要求观点明确，结构合理，行文连贯。

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6.A. Most B. Mostly C. Hardly D. Almost

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10.A. held out B. held up C. held on D. held on to

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14.A. destroy B. break C. provide D. predict

15.A. accept B. understand C. believe D. receive

16.A. of B. for C. with D. by

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