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Dear Sir or Madam£¬

I am writing to complain about your hotel service. My parents and I had a terrible stay in

Room 512.

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

______________

Looking forward to hearing from you

Yours faithfully

Li Hua

 

Dear Sir or Madam,

I am writing to complain about your hotel service. My parents and I had a terrible stay in Room 512.

Firstly, the air-conditioner wouldn¡¯t work. When I asked the staff for help, they said ok. But eventually no one came. Secondly, I found the bathroom rather dirty to bathe in. What was worse, the noise outside at night was so loud we found it hard to fall asleep. I asked to change rooms, but was refused for the reason that the hotel was full. It was surprising that the waiters treated us in a very casual and indifferent manner.

     I would like you to refund my money. Unless I get a satisfactory reply, I¡¯ll write to the Consumer Association.

Looking forward to hearing from you.

                                      Yours faithfully,

¡¾½âÎö¡¿

ÊÔÌâ·ÖÎö£ºÕâÊÇһƪÌá¸ÙÀà×÷ÎÄ¡£¼ÙÉèÄãÊÇÀ£¬×î½ü¸ú¸¸Ä¸È¥¹úÍâÂÃÐÐʱËù¾ÓסµÄÂùݷþÎñ²»ºÃ¡£Çë¸ù¾ÝÒÔÏÂÒªµãÌáʾ£º¸øÂùÝÀÏ°åдһ·âÓ¢ÎÄͶËßÐÅ£¬ l¿Õµ÷ÎÞ·¨¹Øµô£» 2Ô¡ÊÒ²»¸É¾»£»3£®ÍíÉÏÖÜΧÔëÒôºÜ´ó£¬ÇÒ²»¸ø¸ü»»·¿¼ä¡£4·þÎñԱ̬¶ÈËæÒ⣬Âþ²»¾­ÐÄ¡£ÐèҪдµÄÄÚÈÝÒѾ­´ÖÂÔ¸ø³ö£¬ÐèÒªÎÒÃÇ·­Òë³ÉÍêÕûͨ˳µÄ¾ä×Ó£¬Êʵ±Ìí¼ÓЩÄÚÈÝ£¬Ê¹ÎÄÕ¸ü³äʵ¡£Ð´×÷ʱעÒâ׼ȷÔËÓÃʱ̬£¬ÉÏÏÂÎÄÒâ˼Á¬¹á£¬·ûºÏÂß¼­¹Øϵ£¬²»ÄܳöÏÖÎÄÕÂÍѽÚÎÊÌâ¡£Ò»¶¨Òª¸ø³ö×Ô¼ºµÄ¿´·¨¡£¾¡Á¿Ê¹ÓÃ×Ô¼ºÊìϤµÄµ¥´Ê¾äʽ£¬Í¬Ê±Ò²Òª×¢ÒâʹÓø߼¶´Ê»ãºÍ¸ß¼¶¾äÐÍΪÎÄÕÂÈóÉ«¡£×¢ÒâÒªÇóµÄ´ÊÊý100´Ê×óÓÒ£¬²»ÒªÌ«¶àÒ²²»ÒªÌ«ÉÙ¡£

¡¾ÁÁµã˵Ã÷¡¿It was surprising that the waiters treated us in a very casual and indifferent manner. ÕâÀﺬÓÐÒ»¸öÖ÷Óï´Ó¾ä¡£

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A Guide to the University

Food

The TWU Cafeteria is open 7am to 8pm. It serves snacks(), drinks, ice cream bars and meals. You can pay with cash or your ID cards. You can add meal money to your ID cards at the Front Desk. Even if you do not buy your food in the cafeteria, you can use the tables to eat your lunch, to have meetings and to study.

If you are on campus in the evening or lat at night, you can buy snacks, fast food, and drinks in the Lower Caf¨¦ located in the bottom level of the Gouglas Centre. This area is often used for entertainment such as concerts, games or TV watching.

Relaxation

The Globe, located in the bottom level of McMillan Hall, is available for relaxing, studying , cooking, and eating. Monthly activities are held here for all international students. Hours are 10 am to 10 pm, closed on Sundays.

Health

Located on the top floor of Douglas Hall, the Wellness Centre is committed to physical, emotional and social health. A doctor and nurse is available if you have health questions or need immediate medical help or personal advice. The cost of this is included in your medical insurance. Hours are Monday to Friday, 9am to noon and 1;00 to 4;30pm.

Academic Support

All students have access to the Writing Centre on the upper floor of Douglas Hall. Here, qualified volunteers will work with you on written work, grammar, vocabulary, and other academic skills. You can sign up for an appointment on the sign-up sheet outside the door two 30 ¨Cminute appointments per week maximum. This service is free.

Transportation

The TWU Express is a shuttle() service. The shuttle transports students between campus and the shopping centre, leaving from the Mattson Centre. Operation hours are between 8am and 3pm. Saturdays only. Round trip fare is $1.

1.What can you do in the TWU Cafeteria?

A. Do homework and watch TV

B. Buy drinks and enjoy concerts

C. have meals and meet with friends

D. Add money to your ID and play chess

2.Where and when can you cook your own food?

A. The Globe, Friday

B. The Lower Caf¨¦, Sunday

C. The TWU Cafeteria , Friday

D. The McMillan Hall , Sunday.

3.The Guide tells us that the Wellness Centre _________.

A. is open six days a week

B. offers services free of charge

C. trains students in medical care

D. gives advice on mental health

4.How can you seek help from the Writing Centre?

A. By applying online

B. By calling the centre

C. By filling in a sign-up form

D. By going to the centre directly

5.What is the function of TWU Express?

A. To carry students to the lecture halls.

B. To provide students with campus tours

C. To take students to the Mattson Centre.

D. To transport students to and from the stores.

 

Choosing the Right Resolution (¾ö¶¨)

Millions of Americans began 2014 with the same resolution they started 2013 with, a goal of losing weight. However, setting weight loss as a goal is a mistake.

To reach our goal of losing weight --- the output, we need to control what we eat --- the input ( ÊäÈë). That is, we tend to care about the output but not to control the input. This is a bad way to construce goals. The alternative is to focus your resolution on the input. Instead of resolving to lose weight, try an actionable resolution: ¡°I¡¯ll stop having desert for lunch,¡± or ¡°I¡¯ll walk every day for 20 minutes.¡± Creating a goal that focuses on a well-specified input will likely be more effective than concentrating on the outcome.

Recently a new science behind incentives (¼¤Àø) , including in education, has been discussed. For example, researcher Roland Fryer wanted to see what works best in motivating children to do better in school. In some cases, he gave students incentives based on input, like reading certain books, while in others, the incentives were based on output, like results on exams. His main finding was that incentives increased achievement when based on input but had no effect on output. Fryer¡¯s conclusion was that the intensives for inputs might be more effective because do not knoe how to do better on exam, aside from general rules like ¡°study harder.¡± Reading certain books, on the other hand, is a well-set task over which they have much more control.

As long as you have direct control over your goal, you have a much higher chance of success. And it¡¯s easier to start again if you fail, because you know exactly what you need to do.

If you want to cut down on your spending, a good goal would be making morning coffee at home instead of going to a cafe, for example. This is a well-specified action-based goal for which you can measure your success easily. Spending less money isn¡¯t a goal because it¡¯s too general. Similarly, if you want to spend more time with your family, don¡¯t stop with this general wish. Think bout an actionable habit that you could adopt and stick to, like a family movie night every Wednesday.

In the long run, these new goals could become a habit.

1.The writer thinks that setting weight loss as a goal is a mistake because _______ .

A. it is hard to achieve for most Americans

B. it is focused too much on the result

C. it is dependent on too many things

D. it is based on actionable decisions

2.In Roland Fryer¡¯s research, some students did better than the others because ______ .

A. they obeyed all the general rules

B. they paid more attention to exams

C. they were motivated by their classmates

D. they were rewarded for reading some books

3.According to the writer, which of the following statements is a good goal?

A. ¡°I¡¯ll give up desert.¡±

B. ¡°I¡¯ll study harder.¡±

C. ¡°I¡¯ll cut down my expense¡±

D. ¡°I¡¯ll spend more time with my family¡±

4.The writer strongly believes that we should ________ .

A. develop good habits and focus on the outcome

B. be optimistic about final goals and stick to them

C. pick specific actions that can be turned into good habits

D. set ambitious goals that can balance the input ang output

 

Most people agree that honesty is a good thing. But does Mother Nature agree? Animals can't talk, but can they lie in other ways? Can they lie with their bodies and behavior? Animal experts may not call it lying, but they do agree that many animals, from birds to chimpanzees, behave dishonestly to fool other animals. Why? Dishonesty often helps them survive.

Many kinds of birds are very successful at fooling other animals. For example, a bird called the plover sometimes pretends to be hurt in order to protect its young. When a predator£¨ÁÔʳ¶¯Îgets close to its nest, the plover leads the predator away from the nest. How? It pretends to have a broken wing. The predator follows the "hurt" adult, leaving the baby birds safe in the nest.

Another kind of bird, the scrub jay, buries its food so it always has something to eat. Scrub jays are also thieves. They watch where others bury their food and steal it. But clever scrub jays seem to know when a thief is watching them. So they go back later, unbury the food, and bury it again somewhere else.

Birds called cuckoos have found a way to have babies without doing much work. How? They don't make nests. Instead, they get into other birds' nests secretly. Then they lay their eggs and fly away. When the baby birds come out, their adoptive parents feed them.

Chimpanzees, or chimps, can also be sneaky. After a fight, the losing chimp will give its hand to the other. When the winning chimp puts out its hand, too, the chimps are friendly again. But an animal expert once saw a losing chimp take the winner's hand and start fighting again.

Chimps are sneaky in other ways, too. When chimps find food that they love, such as bananas, it is natural for them to cry out. Then other chimps come running. But some clever chimps learn to cry very softly when they find food. That way, other chimps don't hear them, and they don't need to share their food.

As children, many of us learn the saying "You can't fool Mother Nature." But maybe you can't trust her, either.

1.A plover protects its young from a predator by______.

A. getting closer to its young

B. driving away the adult predator

C. leaving its young in another nest

D. pretending to be injured

2.By "Chimpanzees, or chimps, can also be sneaky" (paragraph 5), the author means______.

A. chimps are ready to attack others

B. chimps are sometimes dishonest

C. chimps are jealous of the winners

D. chimps can be selfish too

3.Which of the following is true according to the passage?

A. Some chimps lower their cry to keep food away from others.

B. The losing chimp won the fight by taking the winner's hand.

C. Cuckoos fool their adoptive parents by making no nests.

D. Some clever scrub jays often steal their food back.

4.Which of the following might be the best title of the passage?

A. Do animals lie?

B. Does Mother Nature fool animals?

C. How do animals learn to lie?

D. How does honesty help animals survive?

 

Sure. you know their names, possibly better than you know the name of the street you live on.

When the need comes, these names roll off our tongues like they were our own brothers. I am writing about the famous Webster s Dictionary and Roget s Thesaurus.

Webster s Dictionary. Many people can respond immediately: Noah Webster. We are aware that he is the father of the dictionary. But who was he? What did he do for a living? When did he live?

Noah was born in 1758, graduated from Yale University in 1778. and later graduated from law school He produced the first American dictionary in 1806 and published his influential work An American Dictionary of the English Language in l828. His interests led him to be a lexicographer (´Êµä±à×ëÕß). textbook editor, author, Bible translator and spelling reformer. He also produced a large number of writings in medicine, mythology (Éñ»°), and the relationship of European and Asian languages. In addition, he .founded the first New York daily newspaper in 1793. He died in 1843.

Roget's Thesaurus. And it gives us The chance to learn about Roget, the man-Peter Mark Roget, And who? What? When?

Englishman Peter Roget, MD, was born in 1779. He studied medicine and mathematics at the University of Edinburgh. He is considered as the creator of the first-ever thesaurus (ͬÒå´Êµä). It has been called one of the three most important books ever printed. along with the Bible and Webster s Dictionary. He began his work Thesaurus of English Words and Phrases in I 805 but did not publish it until 1852-47 years later. In his lifetime. he became a noted lecturer and writer on anatomy(½âÆÊѧ ). geology(µØÖÊѧ).bees£¬and more . When Roget died in 1869 at age 90. his son, John . took over the Thesaurus arid he gradually expanded it.

So now you know the two famous books. Not enough information? As well-known humourist James Thurber suggested in the title of his 1941 magazine short story about baseball, You Could Look It Up!

1.The author states that "these names roll off our tongues" in order to show that people______.

A. will learn from the two writers B. have ignored the two writers

C. are familiar with the names D. know a lot about the two

2.According to the text. Noah Webster and Peter Roget are alike because they both______.

A. had many interests B. studied medicine

C. were professors D. liked baseball

3.The purpose of the last paragraph is to_______.

A. attract more readers B. come to a conclusion

C. encourage further research D. provide background information

4.Which of the following shows the structure of the whole text?

 

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