题目内容

We guarantee that all your personal information will be treated ________ and there should be no fear at all of identity theft．

A． initially B． independently

C． confidently D． Confidentially

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相关题目

We have an adviser on hand in this activity ______ you have any worries or problems．（ ）

A．whenB．now that

C．thoughD．in case

语音辨析

1.upset

A． usage

B． pollute

C． August

D． dusty

2.polish

A． remove

B． worry

C． consider

D． honest

3.cheer

A． machine

B． school

C． chain

D． chemist

4.crowd

A． owner

B． flow

C． window

D． flower

5.updated

A． liked

B． dreamed

C． carried

D． needed

Dear Mr．Watson,

CLAIM AL54323432–-STORM DAMAGE TO ROOF

I received a cheque for $623 dated 26 January in payment of my recent claim(索赔)．However, I wish to tell you how upset I have been by the way your Claims Assessor, Mr．Michael Tan, handled this claim．

When Mr．Tan first called me, he specifically told me that he believed I had been overcharged, and he would expect to pay that price for work on a double garage, rather than a single garage like mine．Mr．Tan suggested that I neither use nor recommend this contractor again．He continued to tell me it was unlikely for me to receive full payment．Never during this conversation did he mention that the reason for not receiving full payment was because of the nature of my insurance policy．

Consequently, I wrote to Mr．Lance Ashe to complain about his pricing, stating that I was very upset thinking that he could have taken advantage by overcharging a 73-year-old woman．Mr．Ashe telephoned me immediately and explained his charges in detail．He later reported back to me that Mr．Tan explained that I would not receive full payment because of the type of policy I hold, which does not cover wear and tear．This was the first time this issue had been brought to my attention, so you can imagine my surprise．

When I received Mr．Tan’s letter of 2 February, this situation was explained．If this had been explained in the first place I would have accepted it and would not have questioned Mr．Ashe’s charges．Instead, by telling me initially that I had been overcharged for this work, he caused a great deal of upset, not only for me but also for Mr．Ashe．

I believed this claim was handled badly by Mr．Tan from the beginning．Therefore, a great deal of embarrassment has been caused over this issue．

I felt you should know how disappointed and upset I am．I trust you will look into this and ensure that such claims are handled more appropriately in the future．

Yours sincerely,

Mrs．Richard

1.We can learn from the passage that Mr．Tan works in a/an _______.

A．welfare organization

B．nursing house

C．local affairs office

D．insurance company

2.The underlined words “the contractor” in Para.2 refer to ______.

A．Mr．Tan

B．Mrs．Richard

C．Mr．Ashe

D．Mr．Watson

3.The author could not receive full payment because _______.

A．her policy doesn’t cover some of the items

B．the contractor overcharged her for the work

C．Mr．Watson doesn’t take the matter seriously

D．she spent too much money fixing her garage

4.The author writes this letter to ______.

A．inform the manager of a payment

B．complain about a mishandled case

C．demand an apology from Mr．Watson

D．require the manager to fire Mr．Tan

--- Have you ________?

--- No．I dialed the wrong number.（ ）

A．got in B．got away

C．got off D．got through

阅读下列短文，从每题所给的A、B、C、D四个选项中，选出最佳选项。

Sina Weibo, one of the country’s most popular micro blogging sites,has launched a paid service．For a 10 yuan ($ l．57) monthly fee, users get a membership on their Sina Weibo accounts．

According to Xu Yuanyuan, a member of the marketing team at Sina, themove is to guarantee a more convenient and safer environment for users．But despite the company’s efforts to increase income, it seems that most of its 300 million users still prefer the free version．

The premium membership (高级会员) plans ,announced by the company on Monday, brought about negative comments from its users ．

“The current service is good enough for me”, said a based micro blogger．“I don’t really need those value added services and it might be a waste of money．I might consider paying for it if some more features are added． ”

Dong Xu, an analyst with consulting firm Analysys International, said that Sina shouldn’t expect a great increase in income brought by the new services．The free services are enough for most users, Dong said． “The company has been making attempts at different profit models since last year．A potential source of income could be gaming．Games and advertisements are so far the two biggest sources of income．” she said．

Other micro blogging service providers have not yet followed suit．Fang Gang, vice president of rival Sohu, said via e-mail on Tuesday that Sohu’s micro blogging service will never charge users．“It’s good news for us．Users can come to our website if they have to pay for services (at Sina)．” Fang said．

1.Most of Sina Weibo’s users______．

A． aren’t satisfied with its free version

B． show no interest in its paid services

C． are looking forward to new services

D． think highly of its new paid version

2.What’s Dong Xu’s attitude towards Sina Weibo’s new services increasing income?

A． Negative． B． Confident．

C． Indifferent． D． Positive ．

3.Why did Fang Gang consider Sina Weibo’s charging its users good news?

A． Because Sina will make more money．

B． Because Sina will lose the whole Weibo market．

C． Because Sohu will attract more users．

D． Because Sohu will offer free services．

4.What can be inferred from the text?

A． Most of Weibo websites will charge their users．

B． Sina Weibo’s new move will be a great success．

C． Sina Weibo’s users will enjoy more services．

D． A large number of Weibo users like playing games．

5.What can be the best title for the text?

A． Sina Weibo Faces Great Challenges

B． Sina Weibo Launches Paid Services

C． Sina Weibo Expects Income Increase

D． Sina Weibo Becomes More Convenient

阅读下面短文，从短文后各题所给的四个选 （A、B、C和D）中，选出可以填入空白处的了佳选项。

For most of the eight years they have been married, Ryan has never received a hug from his wife, Tracy. He has not even received a “hello” or a smile. Tracy has been since 2008. But this is not a story about the outcome of a young lady. Rather, it is about a man who has stayed to his wife, nursing her night and day, making sure she is as as possible.

Ryan and Tracy in a friend’s home in 2003. “She was beautiful and interesting to talk to,” Ryan says of his first of Tracy. In 2005, they got married and were very happy. However, a call put the couple’s life in a month after their daughter was born. Ryan was at work when a neighbor called to inform him that Tracy had been to the hospital.

, he ran to the hospital. When he got there, he knew his had been treated for fever. However, the fever did not after Tracy received that medical treatment.

Tracy’s breathing became labored and was to speak. The medical examination she developed an infection damaging her nerve system. Tracy went into a coma(昏迷) and a few days later, though she regained consciousness, she could not move her lower legs. “She was admitted to hospital for four months and doctors did all they could, her got worse,” Ryan says. She could no longer her legs, and lost the ability to give voices.

“Those four months are the most time I have ever had. I have never stopped hoping and praying she will regain her ,” Ryan says with a smile, “I miss her laughter, and wonder what kind of a mother she would be to our daughter.”

1.A. happy B. simple C. different D. basic

2.A. weak B. alone C. ill D. cruel

3.A. magic B. exciting C. unexpected D. sad

4.A. true B. strange C. rude D. useful

5.A. comfortable B. special C. safe D. conscious

6.A. married B. stayed C. met D. worked

7.A. impression B. expression C. discussion D. attention

8.A. danger B. trouble C. surprise D. silence

9.A. dashed B. rushed C. pushed D. carried

10.A. Angry B. Confident C. Anxious D. Proud

11.A. daughter B. friend C. neighbor D. wife

12.A. slow down B. go down C. look down D. burn down

13.A. ready B. eager C. unwilling D. unable

14.A. revealed B. repeated C. agreed D. admitted

15.A. even B. instead C. still D. again

16.A. though B. after C. since D. when

17.A. attitude B. examination C. condition D. pain

18.A. clean B. remove C. touch D. move

19.A. wonderful B. difficult C. ridiculous D. important

20.A. position B. power C. confidence D. health

完形填空

Dad was not only my best friend, but my compass (指南针). While he was alive, he ________me with his actions and advice. He taught me one important ________ : “Believe in yourself.”

If there was one phrase my dad ________liked to hear, it was “I can’t.” He never got to finish high school and ________ two jobs to support his large family, ________ he never complained. Through education and years of hard work, my dad became an excellent journalist.

When I was in high school, I had a ________time with math. He tried to help me, but I ________ struggled. So my math teacher suggested I meet with him at 7:00 each morning before school for ________ help. I told Dad, “That’s ________! I’m tired! I can’t do that!” He replied, “You’re doing it. I’ll send you to school.” Every morning at 6:45, we’d leave the ________ . Despite (尽管) working 12 hours every day, Dad never once ________ driving me to school.

After months of ________, I was facing the final exam. I was so ________. On the day of the final, my dad hugged me and said, “Luke, ________yourself. You can do it.” His words made me realize I needed to trust in my ________ and in the hours of work I’d ________ . When I got my ________proudly, the first person I called was my father. He cried, “Yes! You deserved it!”

Even now, whenever I ________that a task is too much for me, I think back to that exam. No matter how ________something is, if you’re willing to work, you can succeed. I’m forever ________to Dad for that lesson.

1.A. understoodB. forgave C. guided D. impressed

2.A. history B. lesson C. skill D. language

3.A. always B. almost C. ever D. never

4.A. took B. lost C. left D. finished

5.A. so B. or C. but D. and

6.A. good B. free C. terrible D. short

7.A. still B. nearly C. hardly D. probably

8.A. real B. practical C. immediate D. extra

9.A. wonderful B. crazy C. expensive D. necessary

10.A. house B. school C. office D. farm

11.A. suggested B. risked C. enjoyed D. missed

12.A. meeting B. testing C. learning D. interviewing

13.A. excited B. nervous C. happyD. shocked

14.A. stand for B. hold back C. believe in D. look after

15.A. teacher B. luck C. time D. ability

16.A. wasted B. ignored C. picked up D. put in

17.A. answer B. grade C. pay D. gift

18.A. hope B. forget C. worry D. promise

19.A. different B. important C. hard D. interesting

20.A. grateful B. sorry C. polite D. useful

根据短文内容，从短文后的选项中选出能填入空白处的最佳选项，选项中有两项为多余选项。

Different people have different hobbies. But almost all people enjoy sports. Sports help to keep people healthy and happy, and to live longer.

_1. They buy tickets or turn on their TVs to watch the games. Often they get very excited when their player or team wins.

2. Football, for example, has spread around the world. Swimming is popular in all countries near the sea or in those with many rivers. What fun it is to jump into a pool or lake, whether in China, Egypt or Italy! 3. Think how many lovers to skate or ski in Japan, Norway or Canada.

Some sports or game go back thousands of years like running or jumping. Chinese wushu, for example, has a very long history. But basketball and volleyball are rather new. Neither one is a hundred years old yet. 4. Water-skiing is one of the newest in the family of sports.

People from different countries may not be able to understand each other, but after a game together they often become good friends. 5. One learns to fight hard but fight fair, to win without pride and to lose with grace.

A. And think of people in cold countries.

B. Sports help to train a person’s character.

C. Not a few people participate in different sports competitions themselves.

D. Many people like to watch others play games.

E. People aren’t inventing new sports or games.

F. Some sports are so interesting that people everywhere take part in them.

G. People are inventing new sports or games all the time.

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