ÌâÄ¿ÄÚÈÝ
¡¾ÌâÄ¿¡¿Ð´×÷
¼ÙÈçÄã½ÐÀ£¬ÄãºÍ¸¸Ä¸ÔÚÓ¢¹úÂÃÓÎÆÚ¼äÓÚ1ÔÂ28ÈÕÖÁ30ÈÕÈëסForest Hotel¾Æµê£¬µ«¶ÔÆäÌṩµÄ·þÎñ²»ÂúÒ⣬Çë·¢µç×ÓÓʼþ¸ø¾ÆµêµÄ¹ÜÀíÕß½øÐÐͶËߣ¬ÒªÇóÆäµÀǸ²¢¸Ä½ø·þÎñÖÊÁ¿¡£1. °áÔ˹¤Ë͵½·¿¼äµÄƤÏäÆÆËð£»2. ÎÀÉú¼ä©ˮ£»3. ¥ϾưÉÓÐÔëÒô£¬²¢³ÖÐøµ½ºÜÍí£¬Ó°ÏìÐÝÏ¢¡£
×¢Ò⣺1. ÎÄÕ±ØÐë°üÀ¨ËùÓÐÒªµã¡£¿ÉÊʵ±Ôö¼Óϸ½Ú£¬ÒÔʹÎÄÕÂÁ¬¹á¡£
2. ´ÊÊý100£¬ÎÄÕ¿ªÍ·½áβÒѸø³ö£¬²»¼ÆÈë×Ü´ÊÊý
3. ²Î¿¼´Ê»ã£º°áÔ˹¤porter n; ƤÏäsuitcase n; ©ˮleak vi.
Dear Manager,
My name is Li Hua. I stayed at your hotel__________________________
Yours sincerely,
Li Hua
¡¾´ð°¸¡¿
Dear Manager,
My name is Li Hua. I stayed at your hotel, Forest Hotel, during my visit to the UK from Jan 28 to 30 with my parents. However, the service in your hotel left much to be desired. I¡¯m writing this email to express my opinion.
First, we found our suitcases broken after they were carried to our room by one of your porters. Second, water was leaking out of the toilet in the bathroom. Third, the noise from the bar downstairs went on so late into the night each night that we couldn¡¯t get good rest.
For the above reasons, I have to say that the service in your hotel is of poor quality. Therefore, I would like to receive a written apology from you. Meanwhile, I hope you can improve your service in the future so that none of the above happens again.
Yours sincerely,
LI HUA
¡¾½âÎö¡¿
ÊÔÌâ·ÖÎö£º±¾ÎÄÊôÓÚÌá¸ÙÀà¶ÌÎÄ£¬ÒªÇóÒÔÀµÄÉí·Ý·¢Óʼþ¸øForest Hotel¾ÆµêͶËß¡£ÒªµãÈçÏ£º1. ÄãºÍ¸¸Ä¸ÔÚÓ¢¹úÂÃÓÎÆÚ¼äÓÚ1ÔÂ28ÈÕÖÁ30ÈÕÈëסForest Hotel¾Æµê£¬µ«¶ÔÆäÌṩµÄ·þÎñ²»ÂúÒâ¡£2. °áÔ˹¤Ë͵½·¿¼äµÄƤÏäÆÆËð£»3. ÎÀÉú¼ä©ˮ£»4. ¥ϾưÉÓÐÔëÒô£¬²¢³ÖÐøµ½ºÜÍí£¬Ó°ÏìÐÝÏ¢¡£5. ÒªÇóÆäµÀǸ²¢¸Ä½ø·þÎñÖÊÁ¿¡£Ê×ÏÈ¿¼ÉúÒªÃ÷È·ÕâÊÇÒ»·âÓʼþ£¬ËùÒÔҪעÒâ¸ñʽ¼°ÐżþµÄ¹ý¶ÉÓï¡£Æä´ÎҪעÒâʹÓÃÒ»°ã¹ýȥʱ£¬ÒòΪÖ÷ÒªÐðÊöµÄÊǹýÈ¥·¢ÉúµÄÊÂÇé¡£