假如你是李华.刚收到两周前在某外国网络书店订购的英文原版书Harry Potter and the Deathly Hallows.发现质量有些问题.请给客服经理用英语写一封电子投诉邮件.说明情况和自己的要求.要点如下:1. 商品名称.订购时间及价格, 2. 发现的问题,3.要求退款或换货.建议改进产品和服务质量.注意:1.词数100左右,2. 书信的� 题目和参考答案——青夏教育精英家教网—

题目内容

假如你是李华，刚收到两周前在某外国网络书店订购的英文原版书Harry Potter and the Deathly Hallows，发现质量有些问题。请给客服经理用英语写一封电子投诉邮件，说明情况和自己的要求。

要点如下：

1. 商品名称、订购时间及价格；

2. 发现的问题（印刷错误、缺页等）；

3.要求退款或换货，建议改进产品和服务质量。

注意：1.词数100左右；2. 书信的开头结尾已经给出，不计入总词数。

参考词汇：印刷错误 misprint (n.)

Dear Manager,

I’m writing to complain about your product. ______________________________________________________

__________________________________________________________________________________________

_________________________________________________________________

I’m looking forward to your reply.

Yours sincerely,

Li Hua

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假设你是李华，你班同学在今天的英语课上就“高中生是否应该在学校使用智能手机”进行了课堂讨论，同学们的观点不一。请你根据下表内容，为本次课堂讨论结果撰写—篇英文报道稿，内容应该包括：

1.活动简介；

2.支持者理由；

3.反对者理由；

4.你的现点。

支持者理由	联系父母方便；上网便捷，有益学习
反对者理由	影响学习；手机游戏消磨意志

注意：1.词:100左右；

2.可适当加入细节，以使行文连贯；

3.文章开头已经给出，不计人总词数。

Smart phones are becoming more and more of a necessity for high school students.

____________________________________________________________________________________________

__________________________________________________________________

________ surprises us most is that she doesn’t even know _______ the difference between the two opinions lies.

A. It; which B. What; what

C. What; where D. That; where

Does every important present come in a big package? As the holiday season approaches, most of us are looking for the perfect gift, ready to give whatever we can afford, hoping to please the ones we love.

This morning, my son responded to my e?mail, in which I had mentioned his Christmas list. To my surprise, he didn't tell me what was on his list—rather he opted to tell what was not, such as more sweaters or button?downs.

“I have 3x more of shirts than I could ever possibly wear，” he wrote.

I laughed, not only at my silly assumption but also at the frank and sensitive way he'd told me I'd been missing the boat. In my attempts to be generous, I'd merely been repetitive.

It hurts to admit this naturally, but the truth is that if I'd been visiting him more frequently, I'd know he has too many shirts in his drawers with the tags still on them. But because he is living so far away, I just don't know what exactly he wears on a daily basis.

Perhaps if I paid him and his wife a visit, we could share takeout in their apartment. Laugh together. Talk about something. It would be a big gift in a small package, requiring only a plane flight and some time.

Of course, this present could come at any time of the year. I am thinking about the idea now because it's December, when thinking about perfect presents for those we love occupies our thoughts quite a bit. We are troubling ourselves with the idea of perfection, sometimes losing sight of the point of it all, which is simply to make one another happy.

So maybe under our Christmas tree this year there will be a package wrapped in red and green with my son's name on it. Inside will be a plane ticket to JFK in my name. Wouldn't that be perfect?

1.What did the author realize after reading her son's e?mail?

A. Her son didn't think she was generous.

B. She ignored her son's inner feelings.

C. She missed out her son's development.

D. She didn't buy her son proper presents.

2.Which of following can best replace the underlined word “opted” in Paragraph 2?

A. Chose. B. Promised.

C. Refused. D. Pretended.

3.What might be the best title for the passage?

A. Small presents also count B. Presents—symbol of love

C. Big presents in little packages D. Presents—a bond between people

How to revise for a test

Studying for tests may be one of the most difficult parts of school. 1. If you feel discouraged about an approaching test and need some directions for preparing yourself, consider using the following suggestions to help you out.

Aim foremost to understand the concepts.

Keep the important points in mind, and ignore unnecessary information. 2.

Ask for help.

When the need arises, it is best to receive help from the others. 3. You could also ask him/ her for a set of questions and answers that could help you memorize the information. You could also ask a family member or a friend for help.

Practice in everyday life.

Fit reviewing into everyday life by sticking up notes with sentences you need to remember for the test written upon them. 4. You could possibly put one on the bathroom mirror, one at the table and another by the TV. This is optional but highly recommended.

Find out how much you remember certain things and what’s missing. Decide what you did well in and what you did not so well in. This may boost your chances of getting more marks in the assessment and may also help you remember for next time. For instance, if you are struggling on maths problems based on geometry, then put this down as something that you need to review more than the subjects you are good at.

Review often but little.

Do not push yourself and try reviewing everything in one day. Practice takes time and if you rush, you won’t remember anything.

A. Go through what you have been learning.

B. Mark your practice tests.

C. As long as you remain focused on the main topics, you will be able to do well on the test.

D. However, even the worst test performance could be turned around into a successful attempt.

E. It can be difficult to remember the material and understand which points to study.

F. You will notice them every day and reviewing won’t seem to be boring or dull.

G. Ask your teacher to summarize the topic with all the important points.

The London Travelcard is a paper ticket that is valid on all London public transport.

?Online exclusive: you can not buy a paper 7 Day Travelcard from Underground stations in London — it can only be bought in advance.

?Unlimited travel: the Travelcard gives you unlimited travel on London’s public transport network.

?No queuing: while other visitors wait in line at the train station with their heavy bags, you’ll be ready to travel as soon as you arrive in London.

?Low prices: a Travelcard is of great value, and you get a discount on the Tames Riverboats and Emirates Air Line cable car.

Should I buy an Anytime Travelcard or an Off Peak Travelcard?

It depends on what time of the day you will be travelling:

Anytime Travelcards can be used at any time; Off Peak Travelcards are cheaper, but cannot be used on Monday to Friday before 9:30 am.

Which zones do I need a Travelcard for?

The center of London, including most major attractions, is in Zones 1–2. Most suburban (郊区的) areas of London, including Wembley Stadium and Wimbledon Tennis Club, are within Zones 1-4. Almost the whole of London, including Heathrow and London City Airports, is in Zones 1-6.

To check which zones the areas you want to visit are in, see the full map of the London transport network.

Tickets prices:

	Zones 1–2	Zones 1–3	Zones 1–4	Zones 1–5	Zones 1–6
1 Day Anytime	N/A	N/A	Adult: 12.10 Child: 6.00	N/A	Adult: 17.20 Child: 8.60
1 Day Off Peak	N/A	N/A	N/A	N/A	Adult: 12.10 Child: 6.00
7 Day Anytime	Adult: 32.40 Child: 16.20	Adult: 38.00 Child: 19.00	Adult: 46.50 Child: 23.30	Adult: 55.20 Child: 27.60	Adult: 59.10 Child: 29.60
Single Journey	N/A	N/A	N/A	N/A	Adult: 6.00 Child: 3.00

Adult: (16+) Child :(11-15)—Under 11 travel free, 11+ need their own travel ticket. N/A: Not available

London Travelcards can be used on :

?London Underground (the Tube)

?Overground and National Rail trains in London

?London buses (in any Zone, irrespective of the zones shown on the ticket)

?Trams (有轨电车) in South London

?Docklands Light Railway (DLR)

You can also get a 33% discount on river boats and a 25% discount in the Emirates Air Line cable car.

1.Which of the following statement is true about the London Travlecard?

A. you can buy it from Underground stations in London

B. it saves you a lot of time waiting in line to get a ticket.

C. its price is based on how many times you want to travel.

D. With it you can get a discount on all transport in London.

2.If you want to travel from central London to Wembley Stadium after 10 am and stay at your friend’s home nearby for two days, a ______ is your best choice.

A. 1 Day Anytime Travlecard for Zones 1–4.

B. 1 Day Off Peak Travlecard for Zones 1–6.

C. Single Journey Travlecard for Zones 1–6.

D. 7 Day Anytime Travlecard for Zones 1–4.

3.If Jack is planning to take his two kids (aged 10 and 16) to travel in the centre of London with the 7 Day Anytime tickets, he should pay ______.

A. 32.40 B. 48.60

C. 64.80 D. 81.00

4.A London Travelcard for Zones 1–4 can Not be used on ______.

A. London buses in Zones 1–6

B. National Rail trains in central London

C. the Docklands Light Railway within Zone 4

D. the London Underground to get to the airports.

My family spent one summer vacation enjoying the beaches of beautiful Gulf Shores, Alabama. We bought a boat thinking this would make for a really ______ day at the beach for my two little girls.

I probably became too ______ with my younger daughter on the sand. When I looked up I became ______. The little boat with my older daughter in it had ______ far out from the shore. I called to her to come in ______ to shore and, although she seemed frightened, she was doing all she could to ______ just that. But there were no oars (桨) and her little ______ were too short to reach across the boat and into the ______.

Others on the beach seemed to be doing nothing to help except ______. I was standing as far out ______ the water as I could — ______ instructions to her, but with no ______. At last I thought to myself, “I know I’m a ______ swimmer but my daughter needs my help. I have no

____.” I jumped into the water.

At first my arms started moving very ______. I couldn’t believe I was doing this. I swam until I was breathless. I just kept hoping and ______ her. Finally, I reached the edge of the

____, grabbed the rope and began making my way back to shore. My child was crying so I tried

____ her, even though everything inside me was _______.

My life was forever changed by that ______. I learned if I believe in myself and dive right in I will have all the strength I need.

1.A. lucky B. fun C. moving D. peaceful

2.A. busy B. patient C. angry D. pleased

3.A. excited B. angry C. concerned D. amused

4.A. sunk B. stayed C. lost D. moved

5.A. closer B. faster C. earlier D. safer

6.A. avoid B. accomplish C. claim D. behave

7.A. legs B. fingers C. arms D. clothes

8.A. water B. shore C. board D. sand

9.A. applauding B. noticing C. swimming D. watching

10.A. off B. among C. in D. on

11.A. reading B. taking C. following D. shouting

12.A. hope B. reason C. end D. success

13.A. skillful B. poor C. brave D. new

14.A. choice B. way C. reason D. support

15.A. gently B. slowly C. confidently D. casually

16.A. keeping an eye on B. getting in touch with C. looking back at D. waving over to

17.A. strength B. oar C. boat D. beach

18.A. scolding B. calming C. praising D. helping

19.A. overjoyed B. changed C. missing D. trembling

20.A. point B. story C. experience D. scene

All of us have read thrilling stories. In many of 1. (they) the hero had only a 2. (limit) and specified time to live. Sometimes it was as long as a year; sometimes as short as twenty-four hours, 3. we were always interested in 4. (discover) just how the dying man chose to spend his last days or his last hours.

Such stories set up thinking, wondering 5. we should do under similar circumstances. What 6. (happy) should we find in reviewing the past, and what regrets? Sometimes, I have thought it would be an excellent rule to live each day 7. if we should die tomorrow. Such an attitude would stress 8. (sharp) the values of life.

I have often thought it would be a blessing if each human being 9. (be) stricken blind and deaf for a few of days at some time during his early adult life. Darkness would make him 10. (much) appreciative of sight; silence would teach him the joys of sound.

A Different View

At age 14, 15 and 16, the way we looked was the most important thing in the world to us. My friends and I wanted nothing less than perfection.

In high school, we joined the gymnastics team, and our ______ became even more important to us. We had no fat, only muscle. On the weekends, we would go to the beach, ______ of our flat stomachs.

One summer day, all my friends were at my house ______. At one point, I was running back to the pool. I _____ on a bee, and while it was dying under my foot, it stung (蛰) me. I instantly started to feel ______. That night, I began to run a high fever and my leg and foot were red, hot and swollen. I couldn’t walk. I could barely ______.

When my foot started to go numb, everyone became more ______. My foot was not getting enough blood. I had to go to the _____, and my leg hurt as if it were badly broken. I couldn’t move. All I could do was think about how soft my middle was becoming. That ______ me more than any concern over my leg.

That would all ______ when I heard the doctors mention possibly cutting off my foot. It was still not getting the ______ supply it needed. The doctors would have to speed up their treatment.

Never before did I have such great _____ for my foot. And walking seemed like a ______ from the gods. Less and less would I want to hear my friends talk about ______ and who was wearing what. More and more I expected visits from other kids in the hospital, who were quickly becoming my friends.

One girl came to visit me ______. Every time she came, she brought flowers. She was recovering from cancer and felt she should come back and ______ the other patients.

She still had no hair, and she was swollen from medications she had been taking. I would not have given this girl a second ______ before. I now loved every inch of her and looked forward to her ____.

Finally, I was improving and soon I went home. My leg was still swollen, ______ I was walking, and I had my foot! When I would go back to the hospital, I often saw my friend. She was still visiting people and _____ good cheer. I thought if even there was an angel on this earth, it had to be her.

1.A. grades B. brains C. bodies D. clothes

2.A. ashamed B. proud C. sure D. tired

3.A. dancing B. chatting C. jogging D. swimming

4.A. stepped B. focused C. held D. took

5.A. upset B. fearful C. sick D. anxious

6.A. jump B. run C. stand D. rest

7.A. concerned B. relieved C. surprised D. interested

8.A. beach B. hospital C. gym D. school

9.A. blamed B. impressed C. shocked D. troubled

10.A. change B. bother C. help D. happen

11.A. nutrition B. blood C. time D. air

12.A. observation B. devotion C. appreciation D. evaluation

13.A. gift B. hand C. promise D. treat

14.A. homework B. appointment C. movies D. gymnastics

15.A. suddenly B. regularly C. eventually D. recently

16.A. advise B. encourage C. serve D. instruct

17.A. choice B. thought C. glance D. chance

18.A. words B. ideas C. flowers D. visits

19.A. but B. then C. so D. for

20.A. enjoying B. gaining C. discovering D. spreading

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