Question

【题目】On a cold morning of 2014, I intended to take a taxi to the airport with my big luggage. There were some taxis _________me, but none stopped. It was freezing cold for March. Nearly an hour later I got into a taxi.

I wondered why I was in such a bad________. The driver told me most taxi drivers________thought that I would go to the train station. But this driver never________passengers. On the way to the airport, he________his story with me.

His spotless car_______whenever passengers waved, not measuring the profits. He rushed to open the door for them and made sure they were comfortably seated________he closed the door. As he got in the driver’s______, he mentioned that the neatly folded newspaper next to them were for their______. He then showed them several CDs and asked what type of______they would enjoy.

He had________many jobs before. But he got tired of thinking his best would never be good enough. He decided to find his ________in life. He loves driving cars and being of _______. He always felt proud of his full day’s wonderful work. So he became a________. One thing he knew for sure, to be good in his business he could simply just meet the _________of his passengers. But to be great in his______, he had to exceed the customer’s expectations. “I like both the sound and return of being great better than just getting by_______,” he concluded his story with these words.

I_________a lot from him. Many speakers_______thousands of dollars to impact this kind of training to be the best in our______. But it cost me only the taxi fees, and he also taught me a million-dollar lesson in customer satisfaction and expectation.

【1】A. fetching B. refusing C. carrying D. passing

【2】A. state B. situation C. condition D. position

【3】A. stubbornly B. amazingly C. interestingly D. strictly

【4】A. chose B. ignored C. called D. judged

【5】A. told B. showed C. shared D. spoke

【6】A. pulled through B. pulled out C. pulled up D. pulled on

【7】A. after B. before C. when D. until

【8】A. seat B. wheel C. case D. direction

【9】A. value B. help C. importance D. use

【10】A. paper B. sport C. dance D. music

【11】A. taken up B. taken over C. taken down D. taken in

【12】A. favorite B. story C. chance D. future

【13】A. service B. thought C. opportunity D. excitement

【14】A. businessman B. taxi driver C. professional player D. scientist

【15】A. complaints B. requirements C. expectations D. developments

【16】A. family B. time C. company D. business

【17】A. on duty B. on average C. in particular D. on earth

【18】A. think B. increase C. attract D. benefit

【19】A. charge B. provide C. offer D. supply

【20】A. life B. experience C. career D. lesson

Answer 1

【答案】

【1】D

【2】B

【3】A

【4】A

【5】C

【6】C

【7】B

【8】A

【9】D

【10】D

【11】A

【12】A

【13】A

【14】B

【15】C

【16】D

【17】B

【18】D

【19】A

【20】C

【解析】本文叙述了作者乘坐出租车的一次经历，这位司机为他提供了不可思议的良好服务，经过了解我发现他对自己的工作有疯狂的热爱，努力让顾客满意。

【1】D

考查动词。A. fetching 去取； B. refusing 拒绝； C. carrying 搬运； D. passing通过。有一些出租车从我身边经过，但是都没有停。故选D。

【2】B

考查名词。A. state国家； B. situation境况； C. condition 条件； D. position位置。我想知道为什么我处在一个这么坏的境况。故选B。

【3】A

考查副词。A. stubbornly顽固地； B. amazingly 令人惊讶地； C. interestingly 有趣地； D. strictly严格地。这位司机告诉我多数的司机都固执地认为我去火车站。故选A。

【4】A

考查动词。A. chose选择； B. ignored 忽视； C. called叫喊； D. judged判断。但是拉我的这位司机从来不挑顾客。故选A。

【5】C

考查动词。A. told 告诉； B. showed展示； C. shared 分享； D. spoke讲话。在去机场的路上，他和我分享他的故事。故选C。

【6】C

考查动词词组。A. pulled through 渡过难关； B. pulled out 退出，拉出； C. pulled up 拔起； D. pulled on继续拉。无论什么时候有乘客挥手，他的干净的、整洁的车都会停下。故选C。

【7】B

考查状语从句。A. after 在---之后； B. before 在---之前； C. when 当---时候； D. until直到---为止。他急忙为乘客打开门，在关门之前要确保他们舒适地做好。故选B。

【8】A

考查名词。A. seat座位； B. wheel 轮子； C. case 情况； D. direction方向。当他坐在司机座位时，他告诉乘客他们身边的报纸是让他们看的。故选A。

【9】D

考查名词。A. value价值； B. help 帮助； C. importance 重要性； D. use使用。当他坐在司机座位时，他告诉乘客他们身边的报纸是让他们看的。故选D。

【10】D

考查名词。A. paper 纸； B. sport 运动； C. dance 舞蹈； D. music音乐。根据several CDs可知问乘客喜欢听什么类型的音乐。故选D。

【11】A

考查动词词组。A. taken up从事，拿起； B. taken over接管； C. taken down 取下； D. taken in吸收，理解。以前他从事过很多工作。故选A。

【12】A

考查名词。A. favorite喜爱的人或事物； B. story 故事； C. chance 机会； D. future未来。他决定找到他人生中最喜欢干的事。故选A。

【13】A

考查名词。A. service服务； B. thought 思想； C. opportunity 机会； D. excitement兴奋。他喜欢开车和服务。故选A。

【14】B

考查名词。A. businessman商人； B. taxi driver 出租车司机； C. professional player 职业运动员； D. scientist科学家。所以他成了一名出租车司机。故选B。

【15】C

考查名词。A. complaints 抱怨； B. requirements 要求； C. expectations期盼； D. developments发展。有一件事我深信不疑，想在这个行当中做得好，只要满足乘客的期望就行了。故选C。

【16】D

考查名词。A. family 家庭； B. time 时间； C. company公司； D. business生意。有一件事我深信不，想在这个行当中做得好，只要满足乘客的期望就行了。故选D。

【17】B

考查词组。A. on duty 值日； B. on average 平均； C. in particular 特别地； D. on earth究竟，到底。我不满足于仅仅以一般服务打发日子，我喜欢顾客对我优质服务的赞誉和因此得到的回报。故选B。

【18】D

考查动词。A. think 想，认为； B. increase 增长； C. attract 吸引； D. benefit有利于。我从他那里学到了很多。故选D。

【19】A

考查动词。A. charge 索价，控告； B. provide提供； C. offer 出价； D. supply供给。很多演说家索取数千万美元来传授这种训练成为我们事业中最好的。故选A。

【20】C

考查名词。A. life 生活； B. experience经历； C. career 事业； D. lesson教训。很多演说家索取数千万美元来传授这种训练成为我们事业中最好的。故选C。